Back

West Hills Ford

Bremerton, WA

4.2
650 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

Directions

By Type

Showing 650 reviews

January 03, 2018

Excellent I have purchased a lot of new cars. My experience with West Hills Ford / Mazda was the easiest and most pleasant. The Shawn Barrera, the sales person, More

by Corvairspyderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera
Jan 05, 2018 -

West Hills Ford responded

We really appreciate the great review!

December 30, 2017

new car I was surprised at the trouble they went to find out what I wanted and then showed me all the possible cars for me. No bait and switch, More

by Epee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in sales
Jan 05, 2018 -

West Hills Ford responded

Thank you for the great rating!

December 24, 2017

Above and Beyond Customer Service Our salesman, John Kim and the Finance Director, Clay Crittendon did an outstanding job getting us into our new Ford Focus. Thank you so much! More

by totaledhappiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim, Clay Crittendon
Dec 28, 2017 -

West Hills Ford responded

Thanks so much for the great review!

December 23, 2017

Amazing customer service Shout out to Bryan for being so efficient and helping me get my car fixed within 24 hours. I have a Ford Fiesta and there was a recall on the clutch. More

by Megthemom2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 28, 2017 -

West Hills Ford responded

So glad to hear you had a great experience at our store!

December 22, 2017

Seat belt rivot recall My service advisor Roger, was spot on and actually did additional inspections while I was there. A nice experience.I even got my tires rotated. More

by West hills ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Dec 28, 2017 -

West Hills Ford responded

Thanks so much for the great review!

December 17, 2017

Quick, efficient, respectful,professipnal Every time I take my car in for service the professionalism starts when I arrive at the front door. The receptionist greets me with a smile and a hell More

by Dr.LAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a community effort - terrific team work! Thanks guys!
Dec 28, 2017 -

West Hills Ford responded

Thanks for sharing your experience!

December 13, 2017

always easy In, work done, out... as promised and on time. easy to schedule online. nice to get a coffee and free ar wash. thanks everyone! see you next time! More

by nascarcave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Dec 28, 2017 -

West Hills Ford responded

Thanks for sharing your experience!

December 03, 2017

Wendy was awesome in service. Shuttle service pick up should also knock on the customer's door to ensure the customer was contacted. They came to my house and left without me. More

by Charlie Tyrian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendy
Dec 06, 2017 -

West Hills Ford responded

Thanks for the feedback Charlie! We will definitely pass this along!

November 27, 2017

Service Very good experience. Nothing went wrong. Bryan went above and beyond. The cafe is a nice touch and thank you for the free coffee. Thank you again More

by Jonoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan King
Dec 06, 2017 -

West Hills Ford responded

Thanks so much for the great review!

November 05, 2017

Blown away by level of integrity INTEGRITY and GREAT customer service! I have driven transit buses in Pierce County for 20+ years. I know GREAT customer service when I see it. As a bu More

by SYLVIE A PELESASA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Barry Toyooka, Peter Rogers, Scott Helm
Nov 06, 2017 -

West Hills Ford responded

Thank you for such a thorough review of your experience at our store! We really appreciate it!

...
59
...