West Hills Ford

What a hassle free environment! Awesome dealership! Smiles abroad from all around--must like working there. I loved my experience and my new Escape. RJ (Ranjit Singh-jimenez) met Awesome dealership! Smiles abroad from all around--must like working there. I loved my experience and my new Escape. RJ (Ranjit Singh-jimenez) met me with a handshake and smile. Had my car appraised while we looked for the right vehicle. Found the one that best fit my families need and with the diligence of management, drove off in record time. I cannot say enough good this dealership has in products, and most importantly, its people. My experience was stress free, which is very important when one makes the decision to purchase a new vehicle. There's a placard hanging from the rafters that state "Honesty! Integrity! Customer Satisfaction!..." couldn't be more true! If we buy another vehicle, West Hills will be our first and last stop. More

Great People To Deal With This was the 2nd Ford dealer in Kitsap County that I shopped at, and they were hands down superior. I used the Costco car buying service and Bonnie w This was the 2nd Ford dealer in Kitsap County that I shopped at, and they were hands down superior. I used the Costco car buying service and Bonnie was more than prompt with her response. She directed me to Shawn Barrera who was very professional, helpful, and without pressure. I described what I was looking for, he had one in stock with the options I wanted, and I made the purchase. I'd considered attempting to sell my trade in privately, but they offered a fair trade-in value, and with the sales tax taken off the trade-in value, it was a no-brainer. I wouldn't hesitate to recommend this dealership, particularly Shawn and Bonnie, to my friends. More

Back Again and loving it This is our 3rd car purchased with this dealer and if we ever need another one we will be back again. Great Service all around. This time we purchased This is our 3rd car purchased with this dealer and if we ever need another one we will be back again. Great Service all around. This time we purchased a used vehicle and there was never pressure. Recomend to family and friends. More

Ford Focus My daughter and I had a wonderful experience buying our Focus. We worked with Victoria and she gave us fabulous service. She was very personable and t My daughter and I had a wonderful experience buying our Focus. We worked with Victoria and she gave us fabulous service. She was very personable and took all our concerns, hopes and budget into consideration. She really worked hard to bring a deal together for us. I love my new car! We were matched with Victoria through Debbie as we had looked on line first at new models and requested to work with a female sales person. More

Good Expeience My husband and I came into contact with West Hills Ford through the Costco Auto Program. We were very happy with the entire experience. We were sent My husband and I came into contact with West Hills Ford through the Costco Auto Program. We were very happy with the entire experience. We were sent an email about the vehicle we were interested in and made an appointment to come in. All staff was very friendly and made sure we were taken care of. RJ Singh was our salesman and he was great to deal with. We were quite nervous initially, for purchasing our first new vehicle was a bit stressful. We did not want any buyers remorse and we wanted to drive off feeling good about our decision Mission accomplished!! More

Fun and direct, hassle free service I had a great experience at West Hills Ford while searching for a used truck. Shawn Barrera is my salesperson, he took great care of me, listened to m I had a great experience at West Hills Ford while searching for a used truck. Shawn Barrera is my salesperson, he took great care of me, listened to my needs and found the perfect truck. I love it. Hands down this was the best vehicle experience I've ever had. More

Excellent customer service First off, I was matched up with an online sales rep, who quickly transitioned me into working with Victoria to make it more smooth in the car buying First off, I was matched up with an online sales rep, who quickly transitioned me into working with Victoria to make it more smooth in the car buying process. Victoria was a pleasure to work with ! She listened to what I wanted and was looking for, drove around giving me a handful of great options. I got exactly what I was looking for, and they adjusted everything to fit my budget. Thank you West Hills Ford ! More

One week later. My last review was written the day after my purchase. As discussed in that review, the dealer contacted me, set up a new appointment and made good on My last review was written the day after my purchase. As discussed in that review, the dealer contacted me, set up a new appointment and made good on their promise to detail the truck appropriately. Very happy with the follow-up and hope the relationship continues with the service department through the life of the vehical. More