West Hills Ford

Mazda Lease Easy and friendly experience at West Hills. Everyone was helpful and got us all set in no time at all. Will come back again next time. Easy and friendly experience at West Hills. Everyone was helpful and got us all set in no time at all. Will come back again next time. More

Good deals, helpful staff They completely went above and beyond to get me the best deal, with the best rate, on the best car. Worth a visit for sure. They completely went above and beyond to get me the best deal, with the best rate, on the best car. Worth a visit for sure. More

Amazing service !!! My husband and I recently purchased a vehicle with Ford at West Hills. From start to finish it was nothing but exceptional service. Our sales represen My husband and I recently purchased a vehicle with Ford at West Hills. From start to finish it was nothing but exceptional service. Our sales representative greeted us and introduced us to the staff and manager which made us feel comfortable. He went to bat for us to get us an amazing deal. I highly recommend visiting Ford at west hills and ask for Nolan!!!! Again awesome service from start to finish. More

Superhero Salesman Looking for a deal - got more than I expected. Yes, got the deal, but got a salesman who demonstrated a keen interest in me instead of simply selling Looking for a deal - got more than I expected. Yes, got the deal, but got a salesman who demonstrated a keen interest in me instead of simply selling a car. Nolan understood that selling a car starts with relationship. More

love my truck! RJ way very helpful! I’m super happy with my new truck! Told them my bottom line and I walked out with that pricing. They weren’t pressuring me and ma RJ way very helpful! I’m super happy with my new truck! Told them my bottom line and I walked out with that pricing. They weren’t pressuring me and made my purchase easy. I would definitely go back to them in the future. More

Friendly and professional staff appreciated My wife and I arrived to buy a new car and were not disappointed. The primary reason for selecting a Ford product for this purchase was that Ford did My wife and I arrived to buy a new car and were not disappointed. The primary reason for selecting a Ford product for this purchase was that Ford did not accept a federal bailout during the financial crisis of 2008, the only auto manufacturer not to do so. I viewed this position as a strong patriotic gesture, one which should be rewarded by my patronage. Of course, if Ford did not have first class products, the gesture would not have been enough. Paul C. Kettler, Satisfied Customer More

Purchase vehicle Thank you Barry & Jordan for their help today in purchasing our vehicle. They bother took excellent care of us today. Would definitely recommend their Thank you Barry & Jordan for their help today in purchasing our vehicle. They bother took excellent care of us today. Would definitely recommend their services. Actually, this is the 3rd vehicle we've purchased with Weat Hills. Thanks again. More

NEW CAR SALES EXPERIENCE/CUSTOMER SERVICE My parents bought a new 2018 ford explorer from west hills bremerton ford, the salesman RJ was a very good salesman, but needs to learn a little more My parents bought a new 2018 ford explorer from west hills bremerton ford, the salesman RJ was a very good salesman, but needs to learn a little more about customer service, during the first week of my parents owning there new Ford, it became very obvious that there were problems with the vehicle (from lot attendants not paying attention to details, ie: parking cars to close together to manufacture defect). the sales team and service team tried to fix the problem with no avail. It was not until the General Sales Manager Kurt Oaklank got involved and finally resolve the situation. Kurt and his service team did everything in there power to accomadated my parents and when it was realized that the problem (due to manufactures defect and lot attendants), was not going to get fix, Kurt went above and beyond and bought the car back (even though it was a legit paperwork nightmate for his team) and got a brand new one (with all the accessories that my parents wanted) sent from another location. Kurt saved the deal for ford and made a dissatisfied customer very satisfied. I would like to give 5 stars just for what Kurt did for my parents, but as there salesman RJ says, "nothing is perfect, and we should of been happy for having them bend over backwards" , even though most of the problem occurred do to there lot attendants being careless, (this was of course before Kurt got involved and proved that true customer service is not dead and gone yet). So I will take RJ recommendation and give Bremerton Ford 4 and 1/2 out of 5 stars****, (not perfect but pretty dang close). As long as Kurt or someone that knows how to treat customers the right way and believes in customer service the way Kurt does runs the sales team I will recommend Bremerton Ford to my friends and family. More

Winning I like winning and i will continue to bring my vehicle in for the winning team. They always welcome me with a smile. Thank you I like winning and i will continue to bring my vehicle in for the winning team. They always welcome me with a smile. Thank you More

Great, friendly, patient, and efficient By far the best car buying experience i have ever had. My sales lady, Janet waugh, was very patient and even helped keep my 3 year old entertained thr By far the best car buying experience i have ever had. My sales lady, Janet waugh, was very patient and even helped keep my 3 year old entertained throughout my visit. They also were very cooperative and friendly throughout the negotiation process and ensured that any issues were taken care of prior to delivery of the vehicle. Purchase itself took less than 45 minutes once we were decided on the vehicle we wanted. More