West Hills Ford

Best car buying experience I ever had. Thx Stephen, Jeremy and Ray. From the initial call to the vehicle delivery the team kept me informed and took car of my needs as a buyer. Jeremy and Ray. From the initial call to the vehicle delivery the team kept me informed and took car of my needs as a buyer. More

Fantastic customer service and an amazing vehicle. I was very satisfied to work with Stephen Harris, Don and Ray. Each contributed to finding and selling me an amazing truck. Both selling and buying I was very satisfied to work with Stephen Harris, Don and Ray. Each contributed to finding and selling me an amazing truck. Both selling and buying a vehicle today is not easy since it is now over text and phone but Stephen made it work. They understood my limits as well as my expectations when it came to a truck. I never felt pushed into a decision and was given a lot of space to process options. Trading in my car and buying another vehicle has never been so simple and rewarding. I would highly recommend West Hills Ford. More

Broken Truck into New Truck Steve (Sales representative) Had the knowledge and patients to find us the right truck to suit are needs. We test drove roughly 5 trucks in one day a Steve (Sales representative) Had the knowledge and patients to find us the right truck to suit are needs. We test drove roughly 5 trucks in one day and Steve had the knowledge (not only book read) but real world experience as a owner of Ford trucks that we found invaluable... The entire staff in the service dept, was also instrumental in guiding us to the most economic route, and also deserves a Shout Out!!! Especially Alexis!!! In the Financial dept, both Kris and Ray were a great team that worked seamlessly to get the paper work done and ready to make a vehicle purchase during this CV time as close to normal as possible. Through out this process Steve remained by our side, in all interaction with the other depts. This is something that comes with a true devotion to "Care of Client" that is sometimes a rarity in our current world. Again thank you to all the personnel involved in this transaction and keep hiring the right people, because that real does translate into real world satisfaction as a consumer... More

Outstanding service I would recommend doing business with them.They covered all of my needs.Fast and reliable service and answered all of my questions. them.They covered all of my needs.Fast and reliable service and answered all of my questions. More

First brand new car, bought through Haselwood VW with the help of my amazing bro-in-law Shawn! He is awesome and straight-forward, and really helped us with a clear picture of what we were looking at and fea help of my amazing bro-in-law Shawn! He is awesome and straight-forward, and really helped us with a clear picture of what we were looking at and features. More

We have always bought fords at this West Hills Dealership and they bent way over backwards to help me get this 2019 Ranger. They are outstanding to us, appreciated all the help they gave us, even this old la and they bent way over backwards to help me get this 2019 Ranger. They are outstanding to us, appreciated all the help they gave us, even this old lady that does not understand all the electronics on this vehicle. Thank you, thank you. More

Shawn is so great at what he does. He just sold me my ford explorer xlt went in told him exactly what I want and made it so easy. Thank you so much I love my new car. ford explorer xlt went in told him exactly what I want and made it so easy. Thank you so much I love my new car. More

Everyone was extremely nice and answered all the questions I had as well as relieving me of any concerns I had. I’m very happy with the service I received! questions I had as well as relieving me of any concerns I had. I’m very happy with the service I received! More

Buying a vehicle? Ask for Steve. It was time for a new vehicle. Kids wanted me to get a truck. In the back of my mind I've always wanted a truck, but I hadn't driven a truck at all s It was time for a new vehicle. Kids wanted me to get a truck. In the back of my mind I've always wanted a truck, but I hadn't driven a truck at all since 1993. Went to the dealership thinking that I'd just test drive a truck & get it out of my system. I figured I'd probably hate it. Started with a used 2016 F-150 and loved it. Tried a new Ranger & a new F-150 as well. Steve was very helpful and patient. Even took me to the Toyota dealership to try a Tacoma. Always went back to the 2016. Steve was understanding when I told him I needed the night to think on it. No high pressure sales tactics. Came back the next day & bought it. More