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West Hills Ford

Bremerton, WA

4.3
655 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 655 reviews

September 19, 2020

Magdy was patient, thorough, helpful & really nice person.. Tre had an excellent attitude & was super patient and helpful too. Our overall experience was very good and we would recommend West Hills. More

by Eran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules
Sep 21, 2020 -

West Hills Ford responded

Thank you for the kind review and recommendation, Eran!

September 16, 2020

Truly enjoyed my experience buying a car from my salesperson and the management team. Brice Campbell was my salesperson and he did everything he said he would and made the process flawless. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Sep 16, 2020 -

West Hills Ford responded

Thank you, Jeff, for the kind review!

September 16, 2020

All star team here at W Hills!! Special thanks to Magdy for going above and beyond to get me into my new vehicle. Happy girl here! More

by Juliescyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ladowski, Shawn Barrera, Victoria King, Magdy Boules
Sep 18, 2020 -

West Hills Ford responded

Thank you for taking the time to review your experience! We appreciate you and your feedback!

September 15, 2020

Issues found and reported within 48 hours were ignored. Deceptive “clean Carfax”. No response from dealership after the sale was completed. Integrity comes with standing behind the product you sell and doi More

by kenandcolleendean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tre'von Fobbs, Chad Bass
Sep 14, 2020 -

West Hills Ford responded

We are terribly sorry that you feel your experience was less than remarkable. We take all of our customer's concerns to heart and make every attempt to right any wrong. I have escalated this to our General Manager who should be reaching out to you in hopes of working together towards a solution. We apologize for any stress or inconvenience we may have caused and look forward to finding a suitable solution.

September 10, 2020

Best experience! Brice and Lucas were so patient and kind. Thank you both for everything y’all have done! I am obsessed with my Honda! More

by Breannajones3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas , Brice Campbell
Sep 14, 2020 -

West Hills Ford responded

Thank you for the amazing feedback!

September 08, 2020

Tre'von was very helpful and we will be sending more business his and West Hills Fords way. Tre'von was great to work with!!! More

by Richnmary96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Chad Bass
Sep 14, 2020 -

West Hills Ford responded

Thank you for the incredible feedback!

September 07, 2020

Brice was literally the most helpful person I've ever dealt with. He made the experience of car shopping super painful and super fun and I literally could not think of a better car salesman to deal with. More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell
Sep 14, 2020 -

West Hills Ford responded

Thank you so much for the amazing feedback!

September 05, 2020

Hey West Hills Team,Thanks for making our first truck Hey West Hills Team, Thanks for making our first truck buying experience a great one. We are so excited to make our first road trip in our new 2020 More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lukas, Shawn Barrera
Sep 14, 2020 -

West Hills Ford responded

Thank you for the kind feedback!

September 04, 2020

Tre’von was very nice highly recommend him and the west hills ford dealership helped me get everything together I appreciate it thank you again More

by Pegah.darab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clarke, Shawn Barrera, Tre'von Fobbs, Chad Bass, Anastasiya Siliverstova, Evan Kemp, Tyler Polito, Brice Campbell
Sep 14, 2020 -

West Hills Ford responded

Thank you for the wonderful review and recommendation!

September 03, 2020

I had a wonderful experience working with Shawn and Magdy. They both took the time to answer all questions and find me the best deal within my budget. 10 out of 10 would recommend! More

by Brittkoenen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules
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