West Hills Ford

We get all our services done here on our truck,They have been very knowledgeable about services needed and on going mechanical challenges, oil,tire,filters, brakes, and lectronics, Thank you been very knowledgeable about services needed and on going mechanical challenges, oil,tire,filters, brakes, and lectronics, Thank you More

Had three recall issues addressed. Service was completed on same day (Saturday). Vincent did a great job at communicating with me. Service was completed on same day (Saturday). Vincent did a great job at communicating with me. More

West hills ford has always been a reliable place for me. Today Vincent made it great! Today Vincent made it great! More

Conner is very good and is always professional and courteous. He always goes the extra mile to make sure that the car is serviced correctly. courteous. He always goes the extra mile to make sure that the car is serviced correctly. More

Service was excellent as always. Service rep was friendly and very helpful. All questions I had were promptly answered. Service rep was friendly and very helpful. All questions I had were promptly answered. More

Same as the previous review, Vince was great and knowledgeable. Everyone I have delt with here are. However, this past oil change our DEF fluid was not topped off. This has been done every oil chang knowledgeable. Everyone I have delt with here are. However, this past oil change our DEF fluid was not topped off. This has been done every oil change we have received with West Hills, one of the main reasons we keep coming back. If this service has stopped please let your customers know at time of service. Very disappointed. I did call and spoke with Michelle and I was told she has always charged customers for this service. Again, please just keep us updated! Overall, great experience and service with the Wslest Hills family! More

Didn’t honor quote for recommended batteries ( note plural…. Batteries). When I brought it back in for the batteries I was told quite was only for one in spite of them knowing their recommendations for plural…. Batteries). When I brought it back in for the batteries I was told quite was only for one in spite of them knowing their recommendations for my diesel’s two batteries. More

Vince was great but dealership is getting cheap . . no longer topping off DEF and passing credit card 3% on to customer . no longer topping off DEF and passing credit card 3% on to customer More

Vincent's explanations and assistance were detailed, helpful and knowledgeable. I'm happy with the vehicle service. Excellent experience overall! helpful and knowledgeable. I'm happy with the vehicle service. Excellent experience overall! More

Vincent made the repair process seamless. On my way to pick up my rental car quickly, and called promptly when repairs were finished On my way to pick up my rental car quickly, and called promptly when repairs were finished More