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West Hills Ford

Bremerton, WA

4.3
643 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 643 reviews

March 22, 2021

Tre was a fantastic salesman and we actually enjoyed the car buying experience. I must say, that has not been our experience in the past with other dealerships and sales personnel. I would recommend Tre a More

by Chacker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, our finance guy was great to work with and made the finance portion of the experience a pleasure., Tre'von Fobbs
Mar 22, 2021 -

West Hills Ford responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Ford.

March 20, 2021

Our sales rep was great, knowledgeable and no pressure. The dealer mixed up the VIN when we first went to look at car resulting an extra trip, but process was smooth after that. More

by Ian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Roxanne Kasperson
Mar 22, 2021 -

West Hills Ford responded

That is so amazing to hear, Ian! Thank you so much for taking the time to share your feedback with our team at West Hills Ford. It's great to know that we continue to provide our customers with everything they need. Have a great day!

March 20, 2021

Great customer service. Staff were very welcoming and flexible with what I needed. They addressed any issues I had during and even after my purchase with passion and priorities for the customer. Recommen More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maven, Lucas, Wendell Reyes
Mar 22, 2021 -

West Hills Ford responded

Thank you so much for your review of West Hills Ford! We truly appreciate the feedback and hope to hear from you again.

March 20, 2021

I was in and out with my car in 4 hrs. No headache or hassle. Everyone was friendly and fun. Very special thanks to Roxanne. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Campbell, Scott Helm, Tre'von Fobbs, Chad Bass, Magdy Boules, Roxanne Kasperson
Mar 22, 2021 -

West Hills Ford responded

Thank you for your five-star review, Teresa. Our team at West Hills Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

March 16, 2021

Great attitude and enthusiasm. Was very helpful and knowledgeable. The whole team was kind and didn’t feel pushed to buy a vehicle. Just seemed to want to help if we needed it. More

by Hibbert’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Dinkelbach
Mar 16, 2021 -

West Hills Ford responded

We appreciate the lovely feedback of West Hills Ford. Thank you and have a great day!

March 14, 2021

Wendell had an excellent attitude the whole time. He was genuinely concerned with all my needs and concerns and made the day as stress free as possible. We had a lot of fun throughout the whole process. More

by wiisabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Wendell Reyes
Mar 15, 2021 -

West Hills Ford responded

We appreciate your kind feedback of West Hills Ford and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

March 10, 2021

They provide a patient and pleasant atmosphere directly focused on meeting the expectations of their customers. True professionals with the knowledge and experience to show you every detail included withi More

by Schmugge06
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera
Mar 10, 2021 -

West Hills Ford responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at West Hills Ford.

March 07, 2021

Wendell did a terrific job in helping us get a new truck! Well done, Wendell. We had a good overall experience. It can be a long day, buying a car. You made it easy. More

by dsengle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Wendell Reyes
Mar 08, 2021 -

West Hills Ford responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Ford and what we offer.

March 04, 2021

Shawn Barrera did an amazing job. We felt comfortable throughout the whole process. Very happy with our new car. Justin in finance was great too! More

by Br.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Shawn Barrera
Mar 04, 2021 -

West Hills Ford responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Ford and what we offer.

March 04, 2021

So my experience with West Hills far as buying my car Great the only down fall is my vehicle is a Buick so any work done on it it has to go to the Chevrolet dealer to be worked on, hopefully my warranty More

by Knutzz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Scott , Tre'von Fobbs, Chad Bass
Mar 04, 2021 -

West Hills Ford responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Ford.

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