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West Hills Ford

Bremerton, WA

4.3
655 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 655 reviews

May 05, 2021

We loved working with Tre! He showed us exactly the cars we wanted to see, told us pros and cons and helped us compare them. And when we were halfway done with paperwork and changed our minds completely, he More

by katie.lindeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules
May 06, 2021 -

West Hills Ford responded

Thank you, Katie. We appreciate your kind review of West Hills Ford and hope you will visit again soon. Take care.

May 04, 2021

This is the sixth new Ford I have purchased over twenty odd years, I’m not revealing that to show off but to reveal my buying history, this was by far THE best experience. Tre Fobbs was nothing short of ex More

by Jaywalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Tre'von Fobbs, Zachary Re, Noah Dinkelbach
May 04, 2021 -

West Hills Ford responded

Thank you for your five-star review. The West Hills Ford team is delighted we could serve you so well.

May 04, 2021

I had an excellent experience trading in the truck we bought longer needed and finding a wonderful Subaru to replace it! Tre’von listened to what we were looking for and understood we didn’t want to spen More

by JenG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules
May 05, 2021 -

West Hills Ford responded

We're happy to hear you had an awesome time with us at West Hills Ford! Thanks for sharing your experience. We hope you stop by and see us again soon.

May 03, 2021

Worst service of my life. My two day service turned into multiple weeks with no contact unless I call day after day for updates I'm supposed to take a month long road trip next week and because of the two More

by chirofan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelsea and Jon
May 07, 2021 -

West Hills Ford responded

Thank you for your feedback. We aim to provide a remarkable experience for all of our customers. We're sorry we may have missed the mark with your visit. Our General Manager has been notified and should be reaching out to you in hopes of working together to find a solution.

May 02, 2021

They were very accomodating and made the experience a fast, easy and quick one. Found the truck I wanted, no pressure, helped me into a new truck - my first. More

by Swiggx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules, Wendell Reyes
May 03, 2021 -

West Hills Ford responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Ford.

May 01, 2021

I purchased a new ford ranger from this dealership and the tire started to go flat. So i brought it in to the service department and they spend 6 hours on my truck and then told me they didnt know what wa More

by Dereckb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Helm, Tre'von Fobbs, Josh Kennedy, Victoria King, Magdy Boules, Roxanne Kasperson
May 07, 2021 -

West Hills Ford responded

Our customers are very important to us and we are sorry to hear we may have let you down. We really value your feedback and would love the opportunity to talk about it more. Our general manager has been notified of this and should be reaching out to you in hopes of moving your experience in a more positive direction.

April 30, 2021

Out of any salesman I’ve ever had to deal with, Wendell made this experience feel like fun. Usually car searches are awful and tiring and exhausting, but there wasn’t a time where that was the case. We sta More

by THEBRAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules, Wendell Reyes
May 03, 2021 -

West Hills Ford responded

Thank you for your five-star review. Our team at West Hills Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

April 28, 2021

The dealership is friendly and professional. It was a good experience working with you. Thanks! Shawn was knowledgeable, helpful, and worked very hard for us. Magdy was thorough, friendly, and very patie More

by botsford.jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules
Apr 29, 2021 -

West Hills Ford responded

Thank you so much for your review of West Hills Ford! We truly appreciate the feedback and hope to hear from you again.

April 24, 2021

Wendell was excellent and made the process of finding a new vehicle very smooth. Extremely knowledgable of vehicles, welcoming, and very helpful, he was able to find the perfect vehicle for my needs and I More

by New truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Buchanan, Roxanne Kasperson, Wendell Reyes
Apr 27, 2021 -

West Hills Ford responded

We appreciate the lovely feedback of West Hills Ford. Thank you and have a great day!

April 24, 2021

I am very happy w/ this dealership. They are professional, efficient & friendly. As a result I have bought 3 cars there over the past 4 months! More

by mygreatk9s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Barbara Seeger, Scott Helm, Shawn Barrera, Tre'von Fobbs, Chad Bass, Magdy Boules
Apr 27, 2021 -

West Hills Ford responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at West Hills Ford. It's great to know that we continue to provide our customers with everything they need. Have a great day!

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