West Hills Ford

Wendell was excellent and made the process of finding a new vehicle very smooth. Extremely knowledgable of vehicles, welcoming, and very helpful, he was able to find the perfect vehicle for my needs and I new vehicle very smooth. Extremely knowledgable of vehicles, welcoming, and very helpful, he was able to find the perfect vehicle for my needs and I couldn't be happier with the vehicle or any part of the process. If you are looking to buy any kind of vehicle, I highly reccomend going to see Wendell and Haselwood Ford Mazda in the West Hills Autoplex for their unmatched customer service and wide selection of new and used vehicles. More

I am very happy w/ this dealership. They are professional, efficient & friendly. As a result I have bought 3 cars there over the past 4 months! professional, efficient & friendly. As a result I have bought 3 cars there over the past 4 months! More

Wendal, Chad & Roxanne were amazing! They were so attentive and respectful to our needs and situation. They made what was originally a stressful process fun and obtainable. Our family was able to lea attentive and respectful to our needs and situation. They made what was originally a stressful process fun and obtainable. Our family was able to leave with our family dream car. I will never be able to full show appreciation for these 3, they were able to turn this experience around and make it a good one. Thank you again Roxanne, Wendel, and Chad. Because of you we will see u for our next vehicle purchase. More

Wendell came through twice, and Chad made it right! Next time I'm around, will be in what was the boss's car. Excellent customer service, the reason I came back! Maybe next time I'll bring cash only =) time I'm around, will be in what was the boss's car. Excellent customer service, the reason I came back! Maybe next time I'll bring cash only =) More

Tre was great & so was his team. Handled every problem with grace & was amazing to work with. Great service all around. I'm very happy. with grace & was amazing to work with. Great service all around. I'm very happy. More

The salesperson tre was great, he did everything he did over at Ford to be professional and helpful. He was always available However, when i went to buy the truck i was never informed about a recall th over at Ford to be professional and helpful. He was always available However, when i went to buy the truck i was never informed about a recall that the dealership told me existed and i quote “3 days earlier” which i was within that time frame when i first stopped by. That was no problem but i wish i knew earlier because i thought i would be driving away with the car i just bought same day. Then the finance employee i worked with Ryan said the car would be ready for pickup on Monday. So i arrange to leave work early and set up a ride as i obviously can’t drive myself to pick up the car only to find out the truck will not be ready until Tuesday. The dealership did not reach out to me to explain the delay and i wasted and entire days worth of my time just to do the legwork again for the following day. I have no problem with the recall or the time, but the omission of the recall, the promise of a Monday pickup, and then i had to find out myself after going through the process just to do It all again was quite frustrating and quite honestly made the experience unpleasant. Then on Tuesday i waited 2 hours before being helped after coming in and while this may be due to short staffing only furthered my frustration. So all in all i didn’t even know how i could possibly be compensated for the huge waste of time And It was an unpleasant experience More

Wendell was great he made it happen ! The staff here are amazing and they had exactly what I wanted my dream Jeep. Thanks to all of you my day was excellent! amazing and they had exactly what I wanted my dream Jeep. Thanks to all of you my day was excellent! More

Wendell was really responsive, helpful and happy. We feel we got a great deal, a great trade-in price and were well taken care of! Thanks! we got a great deal, a great trade-in price and were well taken care of! Thanks! More

Love this dealership. First found it when we took my wife’s Lincoln there for service. When we put the deposit on the Mach E, this was a natural choice for delivery. Shawn made the fulfillment a breeze wife’s Lincoln there for service. When we put the deposit on the Mach E, this was a natural choice for delivery. Shawn made the fulfillment a breeze and the team that supported it all was great to work with. More

Can’t say enough about Tre. Professional, courteous, respectful, communicative, and funny. Gave me a 5-star experience. Hats off to Magdy too, got me a great rate. Thanks to all! respectful, communicative, and funny. Gave me a 5-star experience. Hats off to Magdy too, got me a great rate. Thanks to all! More