West Hills Ford

Noah was very welcoming and helpful with our purchase and patient with my husband and I while we talked about buying our new Ford Explorer ST 2021 thank you Noah . patient with my husband and I while we talked about buying our new Ford Explorer ST 2021 thank you Noah . More

Excellent experience, Tre was, in our memory, the best salesman we have ever encountered. Open, friendly, smart and knowledgeable about the vehicle we came in to order. After listening to our needs and wa salesman we have ever encountered. Open, friendly, smart and knowledgeable about the vehicle we came in to order. After listening to our needs and wants he took us a New Ranger that had just come in. It was 98% of what we were looking for and with a 3 month, or more, waiting period we bought the bird in the hand. We are very happy with the truck and our decision to shop at West Hills. The Finance manager was also excellent and solved very confusing trade in issues. Thanks to the whole team!! More

We loved working with Tre! He showed us exactly the cars we wanted to see, told us pros and cons and helped us compare them. And when we were halfway done with paperwork and changed our minds completely, he we wanted to see, told us pros and cons and helped us compare them. And when we were halfway done with paperwork and changed our minds completely, he had the patience to literally start the process over over again. Mandy taught us so much to help us make the right decisions and explained it all thoroughly to us without making us feel like dummies. He was so patient with us when we had to start crunching new numbers once we changed our minds! More

This is the sixth new Ford I have purchased over twenty odd years, I’m not revealing that to show off but to reveal my buying history, this was by far THE best experience. Tre Fobbs was nothing short of ex odd years, I’m not revealing that to show off but to reveal my buying history, this was by far THE best experience. Tre Fobbs was nothing short of excellent, by text and in person. Nolan Wiler in finance was fantastic. The rest of the staff were super hospitable!! More

I had an excellent experience trading in the truck we bought longer needed and finding a wonderful Subaru to replace it! Tre’von listened to what we were looking for and understood we didn’t want to spen bought longer needed and finding a wonderful Subaru to replace it! Tre’von listened to what we were looking for and understood we didn’t want to spend hours at the dealership! The paperwork took awhile... but there’s just a lot to do so can’t really be helped! I was even able to save money on auto and homeowners insurance with their in house agent! Penny gives the West Hill crew 2 paws up for their dog friendly service too :) More

Worst service of my life. My two day service turned into multiple weeks with no contact unless I call day after day for updates I'm supposed to take a month long road trip next week and because of the two multiple weeks with no contact unless I call day after day for updates I'm supposed to take a month long road trip next week and because of the two week delay I'm not sure if it's going to work out. They won't do anything except for set me up with a temporary rental and have completely ignored the impact this is having on my life More

They were very accomodating and made the experience a fast, easy and quick one. Found the truck I wanted, no pressure, helped me into a new truck - my first. fast, easy and quick one. Found the truck I wanted, no pressure, helped me into a new truck - my first. More

I purchased a new ford ranger from this dealership and the tire started to go flat. So i brought it in to the service department and they spend 6 hours on my truck and then told me they didnt know what wa the tire started to go flat. So i brought it in to the service department and they spend 6 hours on my truck and then told me they didnt know what was wrong. I took it Les Shwab and the had it fixed in 10 minutes. I brought it back for some warranty work and they soonest availability they had was a month out. They sold me on an oil change package but I never want to bring it to the service department because it will take they all day and ut probably wont get done correctly. I would never suggest going here. More

Out of any salesman I’ve ever had to deal with, Wendell made this experience feel like fun. Usually car searches are awful and tiring and exhausting, but there wasn’t a time where that was the case. We sta made this experience feel like fun. Usually car searches are awful and tiring and exhausting, but there wasn’t a time where that was the case. We started out with one test drive, and found another car to test, and I ended up walking away with the second tester. Couldn’t be happier with the process and how it went overall. Would highly recommend Wendell for anyone going to look for a car here!! More

The dealership is friendly and professional. It was a good experience working with you. Thanks! Shawn was knowledgeable, helpful, and worked very hard for us. Magdy was thorough, friendly, and very patie good experience working with you. Thanks! Shawn was knowledgeable, helpful, and worked very hard for us. Magdy was thorough, friendly, and very patient. More