West Hills Ford

Paul was super helpful and personable. He made what is usually a stressful experience enjoyable and really went above and beyond to make sure I left the dealership with the right car for me. usually a stressful experience enjoyable and really went above and beyond to make sure I left the dealership with the right car for me. More

Just to start off For your own sanity do not go to West Hills Ford in Bremerton Washington for service or to purchase a vehicle, unless you want constant headaches and being pissed off all the time at peo Hills Ford in Bremerton Washington for service or to purchase a vehicle, unless you want constant headaches and being pissed off all the time at people that work there. I brought my truck to be looked at on June 10th 2021 at 9 am for my stereo that does not work properly, I have disconnected the phone, updated my phone, turned off Bluetooth, it cuts out constantly, during phone calls the music plays and interrupts my call, so annoying, for a month putting up with that I got an appointment. So my truck alerted me letting me know The truck was no longer at the dealership, and it gave me an address where it was, I was pissed, so I called Ford and he says no your truck is here it’s like no it’s not so he accuse me of saying that someone stole it and I was being recorded, and I said Listen back on your recording and you will hear that I did not say that, he said he didn’t have time for that, I said I’m going to come get my truck and he said OK, so I went down there and as I’m looking on my phone oh what a shocker the address to the dealership is there now, so I get down there and tell him I want my keys and they had me sign a paper saying I’m declining service for my truck to be fixed. how many hours do you want the truck to sit there in the parking lot when I had an appointment at 9 AM and I pick it up at 4 PM. my service advisor is Cameron Alameda, he has s real chip on his shoulder! I will Take time to go to another dealership before I ever step foot back in there dealership. No one wants to spend a lot of money on a brand new vehicle just to have something going wrong and them making you feel like it’s your fault fault. I should’ve known when I bought it and I had problems with the finance manager I was going to have problems from that day. I have a Ford F-150 lariat, absolutely love it. I have nothing against Ford at all, it’s not the company it’s the people in that building that make it an awful experience, and if you’re reading this I hope you guys get better customer service and make the people that work there treat your customers a little bit better because remember without customer so you don’t have a job! And by people making reviews like this it doesn’t make you look good. More

Tre von is the man. Excellent customer service, Excellent attention to detail. Got a nice vehicle to surprise wife with and she was excited beyond belief attention to detail. Got a nice vehicle to surprise wife with and she was excited beyond belief More

Treated very professional. From Tre’von to Josh the sales manager, made every effort take make sure I was happy with the vehicle and financing. manager, made every effort take make sure I was happy with the vehicle and financing. More

Best auto buying experience ever. This f150 is the ninth vehicle purchased from West hills ford(previously parr ford).Each time has been a great experience. This was the best thanks to Noah in sales and Cha vehicle purchased from West hills ford(previously parr ford).Each time has been a great experience. This was the best thanks to Noah in sales and Chad in finance! More

Tre Fobbs was super helpful in getting us into a nice comfy ride. He went out of his way to make sure we were happy. And we are. Extremely happy with this car lot and Tre. Thank you for making this a nic comfy ride. He went out of his way to make sure we were happy. And we are. Extremely happy with this car lot and Tre. Thank you for making this a nice exciting experience More

A great dealer all the way. A long drive from Tumwater but worth the trip. A good experience for this PTSD crazy woman. Thank you. but worth the trip. A good experience for this PTSD crazy woman. Thank you. More

Paul was fantastic!! I would recommend any of. My friend to come and see him. He offered insight, got questions answered if he didn’t know them and had a great sense of humor. to come and see him. He offered insight, got questions answered if he didn’t know them and had a great sense of humor. More

From West Seattle to Bremerton was quite the trip especially the long way around, but it was worth it! An amazing internet price on my Ranger, which I’ve tried to replicate elsewhere and couldn’t. T especially the long way around, but it was worth it! An amazing internet price on my Ranger, which I’ve tried to replicate elsewhere and couldn’t. Then add to that my inter person experience with all the staff at West Hills which was more than pleasant, I couldn’t recommend them more. Tre’von Fobbs was especially kind and super helpful. The truck is the most exciting I’ve ever owned, I’ve had F150’s an F250 two Nissan Titans but this Ranger is like a go-cart! Nimble, sure footed with plenty of horses. I’m very happy. More

By far THE BEST dealership experience I’ve ever had! Tre was extremely knowledgeable and Chad made the signing process actually enjoyable. We came in later in the afternoon and they actually bought our kids was extremely knowledgeable and Chad made the signing process actually enjoyable. We came in later in the afternoon and they actually bought our kids dinner to help make everything go more smoothly. Can not recommend West Hill’s enough!! More