Back

West Hills Ford

Bremerton, WA

4.4
641 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

Directions

By Type

Showing 641 reviews

July 28, 2021

Experience was great. Everyone was respectful and able to assist with everything I needed in a difficult situation. Process was simple and straight to the point. More

by airokiniki999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Shawn Barrera, Victoria King, Magdy Boules, Zachary Re, Noah Dinkelbach, Wendell Reyes, Sierra Spear
Jul 29, 2021 -

West Hills Ford responded

Thank you for your five-star review. Our team at West Hills Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

July 28, 2021

They found exactly the truck we needed and were pleasant to deal with. One of the better car buying experiences we have had. They moved things along quickly and were accommodating since our grandson was wit More

by jnolan922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules
Jul 29, 2021 -

West Hills Ford responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Ford.

July 25, 2021

Wendell is the best of the best when it comes to salespeople! Our process was smooth and painless thanks to Wendell and Chad! Go see this team for your next vehicle purchase! More

by Jxs1508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Wendell Reyes
Jul 26, 2021 -

West Hills Ford responded

Thank you so much for your review of West Hills Ford! We truly appreciate the feedback and hope to hear from you again.

July 22, 2021

It was a great experience buying my car from West Hill ford. Noah never pushed me for a purchase, but always suggested me to think more on what I want to get out of a vehicle. He was very knowledgable an More

by srijantiwari1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose , Noah Dinkelbach
Jul 22, 2021 -

West Hills Ford responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at West Hills Ford. It's great to know that we continue to provide our customers with everything they need. Have a great day!

July 11, 2021

Noah was extremely knowledgable and professional. He was happy to answer all our questions, and made us feel very comfortable. Even after the sale had taken place, he happily walked us through all the newfa More

by Asaavedra65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Chad Bass, Noah Dinkelbach
Jul 12, 2021 -

West Hills Ford responded

We appreciate the lovely feedback of West Hills Ford. Thank you and have a great day!

July 06, 2021

Not honest. Lied about my vehicle being a previous rental vehicle. Car fax was clean. I asked specifically and the salesman, sales manager, and the finance guy lied to me. Do not buy a vehicle there More

by Tractor4k
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Helm, Josh Kennedy, Victoria King, Roxanne Kasperson
Jul 06, 2021 -

Tractor4k responded

I am very upset. Multiple people at your dealership lied to me and wife. I bought another vehicle after this. Not knowing I had been deceived. I will not buy another vehicle at this dealership and I will advise everyone I know and via social media to not buy from you guys. Very upset with the professionalism

Jul 07, 2021 -

Tractor4k responded

I was told it was a local trade in.

Jul 07, 2021 -

West Hills Ford responded

We are extremely sorry to hear about this and sorry to disappoint a customer Please reach out to us at shelm@haselwood.com as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

July 05, 2021

Y’all, I love it here! Jerry, Paul, and everyone else was great. They trusted ME with a stick shift for a test drive(this is my first manual). Everyone was hella nice and answered anything I had questions on More

by Jaxper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Josh Kennedy, Chad Bass, Magdy Boules, Roxanne Kasperson, Paul Fontenot
Jul 06, 2021 -

West Hills Ford responded

We appreciate your kind feedback of West Hills Ford and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

July 04, 2021

Shawn is personable, knowledgeable, and will always help you find your dream car. More

by sjiries88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ostrove, Shawn Barrera
Jul 06, 2021 -

West Hills Ford responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at West Hills Ford.

July 03, 2021

Very helpful friendly and understanding will tell family and friends answered every question took time to explaining everything and walk through paperwork enjoyed the honesty from everyone More

by Dwaynecotton360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Reyes
Jul 06, 2021 -

West Hills Ford responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Ford.

July 03, 2021

Great experience! Have bought several cars over the years. Will keep returning! More

by Jh23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Tre'von Fobbs, Magdy Boules, Noah Dinkelbach
Jul 06, 2021 -

West Hills Ford responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Ford and what we offer.

...
30
...