West Hills Ford

Kaitlin made the process easy and helped by making arrangements for a ride home and later delivery of my car to my home. arrangements for a ride home and later delivery of my car to my home. More

This Dealership cannot get its management under control and in doing so place responsibility on someone else on 4 separate occasions and completely screwed us out of an expensive parts rebate. We naively b and in doing so place responsibility on someone else on 4 separate occasions and completely screwed us out of an expensive parts rebate. We naively believed they would take care of it as the repeatedly said, each time promising to call later, never did, and then saying it was done and would take up to 60 days and here we are five months later and then telling us it's not their problem. It's RIDICULOUS. Thanks for screwing us out of money just in time for Christmas as of having disabled children wasnt hard enough and how tough times are for everyone you can't even do your 9-5 job. You should be ashamed and anyone reading this should understand business with them always need multiple ways to validate the truth because, they operate with lies and deception because, it's always just given to whoever and put off and never taken care of. I certainly wouldn't trust them with thousands of dollar purchases. More

John Henry was an excellent salesperson. Very happy with our new cyber-orange 2023 Ford Bronco Sport. Thank you very much & we are enjoying the ride. Very happy with our new cyber-orange 2023 Ford Bronco Sport. Thank you very much & we are enjoying the ride. More

West hills has always been professional and taken care of my car. Vinnie was professional my car. Vinnie was professional More

Lovely service with pick up and delivery of vehicle at my workplace! Would highly recommend West Hills Ford! workplace! Would highly recommend West Hills Ford! More

Jessica did a woonderful job she deserves a raise, she was very professional and empathetic towards my situation. Thank you Jessica was very professional and empathetic towards my situation. Thank you Jessica More

Great, prompt service by Michelle (I think that was her name). Very upfront, genuine, and efficient. name). Very upfront, genuine, and efficient. More

They are always kind, helpful and truthful. There was a hitch, but they found a solution for me that was more than satisfactory. Great job! There was a hitch, but they found a solution for me that was more than satisfactory. Great job! More

They did a great job. I have been coming to this dealership for years! Great customer service! I have been coming to this dealership for years! Great customer service! More

I was very pleased today with the professionalism, honesty and knowledge of my service agent, Rian honesty and knowledge of my service agent, Rian More