West Hills Ford

Sierra was an excellent help to our car buying experience. She was kind, knowledgeable, personable, and very assistive. She did her best to get us a really good deal. The rest of the staff, especi experience. She was kind, knowledgeable, personable, and very assistive. She did her best to get us a really good deal. The rest of the staff, especially including the finance guy, Magdy, were very friendly and helpful. Magdy was great- very patient and thorough. The general manager we were not fond of, she was loud, aggressive, and fairly patronizing. It was very off-putting (unrelated to her bringing the numbers over, I swear). Overall, we liked that the staff doesn't work on commission so they were more motivated to be patient and find something that worked for us. If you stop by, be sure to ask for Sierra especially if you want an excellent experience. Thanks, Sierra! More

Sierra was amazing from starting to finish! Very personable and not pushy on trying to sell us a car. Went above and beyond to make the buying process enjoyable. Chad in financing was also great! Wo personable and not pushy on trying to sell us a car. Went above and beyond to make the buying process enjoyable. Chad in financing was also great! Would highly recommend both of them to anyone looking to purchase a new car. More

Fabulous treatment with both the new car sales and assistance with my two trade,-ins! They whole staff was professional but fun! I will be looking for Wendall, when I buy again! assistance with my two trade,-ins! They whole staff was professional but fun! I will be looking for Wendall, when I buy again! More

Noah and everyone there are amazing to work with made getting a new car incredibly easy I recommend everyone I know who’s looking for a new vehicle to go work with them getting a new car incredibly easy I recommend everyone I know who’s looking for a new vehicle to go work with them More

Noah was extremely helpful, personable, & took his time helping me while i was nervous buying my first car. Shawn was extremely helpful & quick. They both continued to check up on the car & myself until it helping me while i was nervous buying my first car. Shawn was extremely helpful & quick. They both continued to check up on the car & myself until it was ready to be picked up! More

Very easy to work withMagdy was professional and very Very easy to work with Magdy was professional and very personable. Same for Shawn and the rest of the West Hills Ford Team I worked with Very easy to work with Magdy was professional and very personable. Same for Shawn and the rest of the West Hills Ford Team I worked with More

Shawn was very patient with me. Rockstar status!!! 10/10 would recommend!! Thank you so much!! I finally have the EXACT vehicle I want!! Beyond happy with my decision! would recommend!! Thank you so much!! I finally have the EXACT vehicle I want!! Beyond happy with my decision! More

I came in with my girlfriend to see about upgrading her Ford Escape SEL. I saw this WRX while coming back from her test drive. I couldn't say no! Thanks Shawn! Ford Escape SEL. I saw this WRX while coming back from her test drive. I couldn't say no! Thanks Shawn! More

I went in not knowing what was gonna happen. Or what my options were to drive out in. Sierra was an excellent sales representative and provided me with the best customer service. I was able to get EXACTLY options were to drive out in. Sierra was an excellent sales representative and provided me with the best customer service. I was able to get EXACTLY what I wanted with the help of Sierra and Chad Bass in the finance department More

I got my last car here too. Which was great but after a year it just wasn't big enough. So i came to upgrade! Found a good truck and Paul stuck with us thru many lots and many cars. I didn't know what i ne year it just wasn't big enough. So i came to upgrade! Found a good truck and Paul stuck with us thru many lots and many cars. I didn't know what i needed but i knew Paul helped narrow down what i needed vry quickly. More