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West Hills Ford

Bremerton, WA

4.2
647 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 647 reviews

August 22, 2021

I went in not knowing what was gonna happen. Or what my options were to drive out in. Sierra was an excellent sales representative and provided me with the best customer service. I was able to get EXACTLY More

by jlluellyn81@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Sierra Spear, Carly Cashman-DiBiase
Aug 23, 2021 -

West Hills Ford responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at West Hills Ford.

August 22, 2021

I got my last car here too. Which was great but after a year it just wasn't big enough. So i came to upgrade! Found a good truck and Paul stuck with us thru many lots and many cars. I didn't know what i ne More

by Leona Sumner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules, Paul Fontenot
Aug 23, 2021 -

West Hills Ford responded

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at West Hills Ford and what we offer.

August 20, 2021

I am a busy single parent mom that work for the military and I am happy that he took the time and was patient with me as I got documents together and found me a vehicle that I could afford and it's beautifu More

by Lakisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules, Zachary Re, Noah Dinkelbach, Sierra Spear
Aug 23, 2021 -

West Hills Ford responded

Thank you, Lakisha. We appreciate your kind review of West Hills Ford and hope you will visit again soon. Take care.

August 16, 2021

Well i never bought a rig from here before it was the second dealership we went to and we felt very comfortable with shawn and we got what we wanted bottom line.Took 6 months but that is not the dealersh More

by Tmarchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules
Aug 16, 2021 -

West Hills Ford responded

We're happy to hear you had an awesome time with us at West Hills Ford! Thanks for sharing your experience. We hope you stop by and see us again soon.

August 15, 2021

The staff at West Hills were super helpful and accommodating. Offering top of the line, professional service is what made buying a vehicle a little easier with West Hills! More

by Jeffrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Garrett with AllState Insurance; Jerry the Mechanic, Tre'von Fobbs, Chad Bass, Magdy Boules, Roxanne Kasperson, Sierra Spear
Aug 16, 2021 -

West Hills Ford responded

Thank you for your five-star review. The West Hills Ford team is delighted we could serve you so well.

August 12, 2021

Purchasing my new car at West Hills Ford was probably the best experience I've ever had. Sierra was super helpful, knowledgeable, and made sure I had a good time while looking for a new vehicle. All the staf More

by Ariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Sierra Spear
Aug 13, 2021 -

West Hills Ford responded

Thank you, Ariel. We appreciate your kind review of West Hills Ford and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

August 11, 2021

Was very pleased with the process at West Hills. Best experience I have ever had making a vehicle purchase or any major purchase for that matter. Would recommend to anyone looking for their next vehicle! More

by Dubblejosh9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules
Aug 12, 2021 -

West Hills Ford responded

Thanks for the wonderful review of West Hills Ford. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

August 09, 2021

Best experience and customer service I have ever had. Above and beyond to make me feel valued as a customer. Great communication and made things right after a small miscommunication. More

by Geneh1099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Chad Bass, Sierra Spear
Aug 10, 2021 -

West Hills Ford responded

We hope to see you again soon at West Hills Ford. Until then, take care!

August 07, 2021

Paul was great to work with. He went way above and beyond helping me get a truck last minute for my move to Kentucky. I would buy from him again if it were possible. West hills ford was just ok. I have one More

by John Hahn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fontenot
Aug 09, 2021 -

West Hills Ford responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at West Hills Ford.

August 07, 2021

While other dealers are marking up prices on thier vehicles, West Hills has stuck to the sticker. I found that other dealerships have marked up prices due to this copy shortage. Honest and quick deal More

by MISSILE.MICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Dinkelbach, Sierra Spear
Aug 09, 2021 -

West Hills Ford responded

Thank you for your five-star review. Our team at West Hills Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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