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West Hills Ford

Bremerton, WA

4.2
647 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 647 reviews

November 08, 2021

Wendell was so helpful and very professional he does not play games. Treated us like family and very knowledgeable on the trucks we look at! this is far the smooth and stress free buying experience we have. More

by avillajr18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Wendell Reyes
Nov 08, 2021 -

West Hills Ford responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that Wendell and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Helm shelm@haselwood.com (360) 479-1353

November 06, 2021

They were immediately helpful in determining what I was looking for in a new vehicle and took the time to listen to what I liked and didn’t like about each vehicle we looked at before I decided on the truc More

by paulmpow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Wendell Reyes
Nov 07, 2021 -

West Hills Ford responded

Thank you, Paul, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at West Hills Ford are glad to have you as a customer. Scott Helm shelm@haselwood.com (360) 479-1353

November 05, 2021

From beginning to end everyone was very gracious, patient and actually listened to what we were looking for. Seth, Noah and especially Victoria went above and beyond what I would have expected and walked wit More

by Jnlbucholz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth from the Mazda section., Victoria King, Magdy Boules, Noah Dinkelbach
Nov 05, 2021 -

West Hills Ford responded

Thank you! Seth, Noah and Victoria appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Hills Ford . Scott Helm shelm@haselwood.com (360) 479-1353

November 03, 2021

Paul was just awesome! He entertained my granddaughter so we were able to concentrate on paperwork. He even bought us dinner! Chad Bass did an amazing job finding the exact truck I asked for a few months ago More

by belindabowen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Chad Bass, Paul Fontenot
Nov 03, 2021 -

West Hills Ford responded

Thank you so much for taking the time to share your feedback with us, Belinda. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Helm shelm@haselwood.com (360) 479-1353

November 03, 2021

Awesome Customer service. We will definitely be going back for another car in the future. More

by kegould
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Sierra Spear
Nov 03, 2021 -

West Hills Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing West Hills Ford, we look forward to having you as one of our valued customers for many more years to come! Scott Helm shelm@haselwood.com (360) 479-1353

November 01, 2021

All of the Westhills staff were helpful and friendly. Special thanks to Jon Rohlman for helping to coordinate the special circumstances of my purchase. From my interactions in repair (previous), customer More

by Karalot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rohlman
Nov 01, 2021 -

West Hills Ford responded

Thank you so much for your kind words for Jon and our team, and for taking the time to leave us this wonderful feedback! Scott Helm shelm@haselwood.com (360) 479-1353

November 01, 2021

Quick, helpful, decisive Wendell was very respectful, knowledgeable and personable. Managers checkin and made quick decisions More

by POL 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Victoria King, Wendell Reyes
Nov 02, 2021 -

West Hills Ford responded

Here at West Hills Ford , customer satisfaction is our #1 priority. Wendell, Scott and Victoria always do their best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Helm shelm@haselwood.com (360) 479-1353

October 31, 2021

Great experience! I was treated amazingly! Really good customer service and treatment. Definitely recommend coming here for new or first cars! More

by Bryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Sierra Spear
Nov 01, 2021 -

West Hills Ford responded

Bryce, Thank you so much for choosing West Hills Ford ! Congrats on your new purchase, and let us know if we can be of any more assistance! Scott Helm shelm@haselwood.com (360) 479-1353

October 30, 2021

I had an order with a deposit for a Badlands Bronco from another dealership & they sold it!!! I called West Hills to confirm the VIN & they confirmed it was sold but they had 1 that just arrived for a clien More

by ginginb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera, Magdy Boules, Roxanne Kasperson, Jon Rohlman
Oct 30, 2021 -

ginginb responded

Love You Guys!!!

October 30, 2021

We were very happy and honestly relieved to leave the dealership feeling like all our wishes and concerns were heard and treated with respect. One of the most pleasant stress free buying experiences. More

by Kelsey.shaputis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Reyes
Nov 01, 2021 -

West Hills Ford responded

Kelsey, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing West Hills Ford ! Scott Helm shelm@haselwood.com (360) 479-1353

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