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West Hills Ford

Bremerton, WA

4.2
647 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 647 reviews

March 02, 2022

The Team at Heartland Ford was really wonderful! They were gracious and helped make the process friendly and seamless. More

by kfrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules, Sierra Spear
Mar 02, 2022 -

West Hills Ford responded

Congratulations on your new purchase! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Helm shelm@haselwood.com (360) 479-1353

February 28, 2022

Jon and his whole team were super. Highly recommend....very personal and professional! Jon had a great sense of humor! More

by bdv1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rohlman
Feb 28, 2022 -

West Hills Ford responded

Thanks for sharing your thoughts about your experience with Jon here at West Hills Ford . We appreciate your business and hope to see you again soon! Scott Helm shelm@haselwood.com (360) 479-1353

February 23, 2022

Everyone was very friendly throughout the whole process. Sales and finance were straightforward and informative. More

by LalabaddeleyPetterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Spear
Feb 23, 2022 -

West Hills Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at West Hills Ford . Scott Helm shelm@haselwood.com (360) 479-1353

February 22, 2022

I really enjoyed working with Matt. I came into West Hills for servicing and Matt helped me come out with a 2022 ford f350! Matt was on top of it the whole time from test drive until I More

by tom.slaughter.5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Esquivias, Scott Helm, Matthew Sayers
Feb 23, 2022 -

West Hills Ford responded

Tom, Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new 2022 Ford f350, and don't hesitate to reach out if you need anything else. Scott Helm shelm@haselwood.com (360) 479-1353

February 21, 2022

Noah is an amazing young salesman eager to please his customers! One of the best salesman in the auto dealer industry that we have had to work with over many years and many auto purchases. Highly recomm More

by philnmel04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Josh Kennedy, Noah Dinkelbach
Feb 21, 2022 -

West Hills Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Noah could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Scott Helm shelm@haselwood.com (360) 479-1353

February 20, 2022

Worst experience with a dealer and service department. Would not fix problem under warranty or offer any help or alternatives after their company knowingly sold vehicles with bad unsafe transmissions. Unp More

by Jennaliesabado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AnColin Arper, Anthony Ryan
Mar 07, 2022 -

West Hills Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Scott Helm shelm@haselwood.com

February 13, 2022

Wendell, Chad, and John at the Mazda/Ford dealership we’re incredibly friendly, accommodating, and knowledgeable. Chad and Wendell even helped entertain my three young children making the entire process More

by Javercruysse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Victoria King, Wendell Reyes, Jon Rohlman
Feb 14, 2022 -

West Hills Ford responded

Thank you! Wendell, Chad, and Jon appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing West Hills Ford. Scott Helm shelm@haselwood.com (360) 479-1353

February 06, 2022

I cannot say enough amazing things about this dealership! Every team member I worked with was so kind, caring, and worked hard to get me what I wanted, needed, and over delivered for me the entire process! I More

by Sheryl K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Victoria King, Sierra Spear
Feb 07, 2022 -

West Hills Ford responded

Sheryl, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Helm shelm@haselwood.com (360) 479-1353

February 02, 2022

Everyone we encountered in the dealership was great. The buying process was much better than I had expected. Matt was the best, very conversational and no pressure what is exactly what I wanted. Trey was gr More

by Aaellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre'von Fobbs, Magdy Boules, Matthew Sayers
Feb 02, 2022 -

West Hills Ford responded

We are very happy to hear Matt, Tre'von and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Helm shelm@haselwood.com (360) 479-1353

January 31, 2022

Noah was terrific from start to finish and kept me posted on my order through the myriad pandemic supply chain impacts! Noah was great when the Connect finally arrived and we needed to finish up the transac More

by talljimkirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Dinkelbach
Jan 31, 2022 -

West Hills Ford responded

Here at West Hills Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Noah, and it was a pleasure having you at the dealership. We appreciate your review! Scott Helm shelm@haselwood.com (360) 479-1353

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