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West Hills Ford

Bremerton, WA

4.3
646 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 646 reviews

April 15, 2022

From initial greeting to new truck purchase we had nothing but the best experience with Matt and the West Hills crew. Everyone was extremely friendly and attentive! We plan on making our next truck pu More

by Robin J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Kasperson, Matthew Sayers, Jose Mendez
Apr 15, 2022 -

West Hills Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Matt and our team and we hope you enjoy your new vehicle. We truly appreciate your feedback! Scott Helm shelm@haselwood.com (360) 479-1353

April 14, 2022

I worked with Matt Sayers (sales), Roxanne and Jose. They were all very knowledgeable, professional and provided excellent customer service. I Love my new Bronco Sport and appreciate all of the time the More

by dilake51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanne Kasperson, Lacy Starr, Matthew Sayers, Jose Mendez
Apr 15, 2022 -

West Hills Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congrats on your new Bronco Sports! Scott Helm shelm@haselwood.com (360) 479-1353

April 13, 2022

This dealership is one of the only dealerships that aren't doing crazy mark ups on their vehicles. Everyone was very kind did not pressure me to buy anything walked me through my options and made my ex More

by bigburt27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdy Boules, Wendell Reyes
Apr 15, 2022 -

West Hills Ford responded

Thanks for your feedback on your recent visit to West Hills Ford . I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Helm shelm@haselwood.com (360) 479-1353

April 12, 2022

I loved this dealership. The entire team was amazing. I never felt pressured into buying anything. Paul was very patient with me, he was nothing but honest about everything. More

by joeyingram4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden, Jade, Chad Bass, Paul Fontenot
Apr 13, 2022 -

West Hills Ford responded

Joey, Thank you for choosing West Hills Ford, your feedback and rating mean a lot to us. We're glad Chad, Paul, Jaden, and Jade were able to help, and we hope to see you again! Scott Helm shelm@haselwood.com (360) 479-1353

April 09, 2022

Buying a car is typically never an easy process, so I appreciated the open communication my sales rep had with me as he worked through finding the car I requested in this limited inventory market. Additi More

by Tami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rohlman
Apr 11, 2022 -

West Hills Ford responded

Thanks for sharing your thoughts about your experience with West Hills Ford. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Scott Helm shelm@haselwood.com (360) 479-1353

April 07, 2022

Wendell, Scott, Roxy, Zack, Josh, and Magdy are the team that always takes care of me. Love them More

by Jonoeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Helm, Josh Kennedy, Magdy Boules, Roxanne Kasperson, Zachary Re, Wendell Reyes
Apr 08, 2022 -

West Hills Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at West Hills Ford. Scott Helm shelm@haselwood.com (360) 479-1353

April 06, 2022

We were in-and-out quick and easy No pressure Very wonderful experience They were very respectful with our time and money More

by craigprice01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ostrove, Noah Dinkelbach
Apr 06, 2022 -

West Hills Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing West Hills Ford ! Scott Helm shelm@haselwood.com (360) 479-1353

April 05, 2022

Noah was really helpful and understanding with what I was looking for or concerned with. Couldn’t have asked for a better salesman! More

by Alyssae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Noah Dinkelbach
Apr 06, 2022 -

West Hills Ford responded

Thank you so much for your excellent review! We are so glad that Noah had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Scott Helm shelm@haselwood.com (360) 479-1353

April 03, 2022

Positive experience with Alex, Wendell, Jerry and Jose. We appreciate you guys for the assistance in finding the right car and right price More

by cwinslowe
Recommend Dealer
Yes
Employees Worked With
Jerry (Used Car Manager) = 6 Stars :), Wendell Reyes, Jose Mendez
Apr 04, 2022 -

West Hills Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing West Hills Ford! Scott Helm shelm@haselwood.com (360) 479-1353

April 01, 2022

Fantastic experience. Stayed late with us to complete all the paper work. Pre owned certified selection is very good. Top notch inventory. Partners with Costco auto for More

by zerosine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kennedy, Lacy Starr, Matthew Sayers, Jose Mendez
Apr 04, 2022 -

West Hills Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Helm shelm@haselwood.com (360) 479-1353

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