West Hills Ford
Bremerton, WA
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It was great! I scheduled my appointment by phone. They got me set up and checked in very quickly. They got my car done by the time they said it would be done and I scheduled my appointment by phone. They got me set up and checked in very quickly. They got my car done by the time they said it would be done and did so professionally. More
The West Hills Ford team was friendly and thorough with our delivery and helping us get familiar with the van, they made the buying experience easy. our delivery and helping us get familiar with the van, they made the buying experience easy. More
Usually my Challenger SRT service is done at the west Hills Dodge center but they were booked for the day I needed so it was suggested to go to the West Hills Mazda/Ford service center which I was pleasa Hills Dodge center but they were booked for the day I needed so it was suggested to go to the West Hills Mazda/Ford service center which I was pleasantly surprised by how professional, courteous and helpful Cole at the service desk was. I was discussing with him all the darn warranties I purchased when buying the car and wasn’t really sure what I had so he looked it up and suggested to me how I could better use what I had already paid for! Thanks Cole!! Also the mechanic that changed my oil and rotated my tires did a nice job on getting it done in a timely manner. More
I have all of my service done at West Hills Ford. The personal attention from the staff has always been great. The last time I was greeted by Caitlin and she was very helpful in explaining what servi The personal attention from the staff has always been great. The last time I was greeted by Caitlin and she was very helpful in explaining what services I should complete on my vehicle. I’ll definitely continue to give them my business. More
They are always super friendly, smiling and above all helpful! They make a maintenance trip an experience . Today they made sure I was to work on time and picked me up right on time to get my car! Above helpful! They make a maintenance trip an experience . Today they made sure I was to work on time and picked me up right on time to get my car! Above and beyond excellent care especially Shawn! More
My pickup was there for 9 weeks before they were able to fix it. And at least 7 out of 9 times I couldn’t get a call back when I was told they would. There other issues but those were the major ones. The fix it. And at least 7 out of 9 times I couldn’t get a call back when I was told they would. There other issues but those were the major ones. The only reason I went there in the first place was that I suspected it was a warranty issue. We live an hour away and there are a number of car shops much closer. More