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West Hills Ford

Bremerton, WA

4.3
659 Reviews

1100 Oyster Bay Ave S

Bremerton, WA

98312

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Showing 659 reviews

February 23, 2023

Took longer to diagnose the air bag warning issues, but all is good for now More

by jimljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
Feb 23, 2023 -

West Hills Ford responded

Thanks for sharing. We appreciate your business and trust in us to assist you and your vehicle. If there is anything else we can do for you, please reach out. Clay Crittenden - General Manager - 360-479-1353

February 23, 2023

Nicole was wonderful to work with! She didn’t just give us the standard yes we can, no we can’t. Instead she came with a “we will always can find a way to help” and made our experience More

by Shannea Bienkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadin Ambers
Feb 24, 2023 -

West Hills Ford responded

Shannea, thank you for the review! We are so glad to hear that Nicole delivered such an outstanding service experience. Drive safely, and we hope to see you back again at West Hills Ford!

February 22, 2023

They were great rotating my tires, my 3rd oil chg & even sugg new front wipers at no cost More

by ginginb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Spear
Feb 22, 2023 -

West Hills Ford responded

Thank you for sharing this feedback with the West Hills Ford team!

February 15, 2023

Outstanding, professional, service dept. In and out with Connor the service tech. and another. Barely enough time for a free coffee! More

by brkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barrera
Feb 15, 2023 -

West Hills Ford responded

Thank you for this excellent feedback about your service experience. Connor and the West Hills Ford team appreciate your support.

February 06, 2023

Took my truck in for routine maintenance and Catlin met me to discuss the events for this service call and explain other options that also were available. I was handled in a very profession and hospitable More

by mcphersonjohnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin and Victoria King
Feb 06, 2023 -

West Hills Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Catlin and the West Hills Ford team. Drive safely, and we hope to see you back again down the road!

January 30, 2023

I recently bought a minivan from West Hills dealership. Sales person, Nick, went above and beyond to help me. He was attentive, made sure we got a car on time inspite of it being back ordered. Overall I wo More

by raceway0t
Recommend Dealer
Yes
Employees Worked With
Nick Carlson
Jan 30, 2023 -

West Hills Ford responded

Thank you for the review. We're happy to hear that Nick went above and beyond to assist you. We appreciate the feedback and are glad that the team was attentive. See you again next time here at West Hills Ford.

January 26, 2023

Nicole was a great representative. The job (recall on an airbag) was done efficiently and as near as I can tell properly. More

by Sih58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 26, 2023 -

West Hills Ford responded

It's great to hear that Nicole took such great care of you! Thank you for choosing West Hills Ford and for sharing your experience. Safe travels ahead!

January 14, 2023

Always a great experience and friendly staff. Keeps me informed of status and offers coffee. More

by albymacias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 16, 2023 -

West Hills Ford responded

Thank you for the review! We appreciate your support and hope to see you back at West Hills Ford. Safe travels!

January 04, 2023

Caitlin has always be on top of the job! She has done a great job. More

by charlescurtismom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable. Vehicle was purchased in 2017
Jan 04, 2023 -

West Hills Ford responded

Thank you for the great review! We are thrilled to hear that Caitlin delivered such a successful service experience. Drive safely and we hope to see you back again down the road!

December 31, 2022

Connor was most professional polite and was very responsive to my appointment. My escape was serviced 10 minutes prior to the estimated time at check in. More

by worleyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor at the Service Desk
Jan 03, 2023 -

West Hills Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Connor and the West Hills Ford team. Drive safely, and we hope to see you back again down the road!

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