West Hills Ford

Help us anyway that he could we got the car oil changed in record time in record time More

I rarely write reviews. However, I want to recognize Kevin in Sales and Leasing as one of the best Salesman I’ve encountered. I recently purchased a used Mustang, through However, I want to recognize Kevin in Sales and Leasing as one of the best Salesman I’ve encountered. I recently purchased a used Mustang, through Kevin. He’s a car person who knows his cars. He was super easy to work with and understanding when I told him I don’t make decisions quickly. I’ve purchased three cars over the last 20 years through West Hills. So far, none have given me any headaches regarding durability. West Hills sells quality used cars. Shout out to Jose the Business Manager who processed the title transfer and the Sales Manager Josh! Great People! Highly Recommend West Hills Ford. More

Purchased several new cars at West Hills. The service department is excellent and all that work there are very friendly and scheduled service is performed well. Thank You Rodney and all in th The service department is excellent and all that work there are very friendly and scheduled service is performed well. Thank You Rodney and all in the service department. More

Had the oil changed and the 15K mile service done. Rodney and the service technician provided excellent service. Rodney and the service technician provided excellent service. More

My wife and I have purchased multiple vehicles through West Hills and there’s a reason we keep coming back. Great people, great customer care, and no pressure. West Hills and there’s a reason we keep coming back. Great people, great customer care, and no pressure. More

The service was performed efficiently and as requested. The service team was friendly and prompt. They kept me informed during the entire process. The service team was friendly and prompt. They kept me informed during the entire process. More

Easy to make service appointment. Caitlin was friendly and efficient signing me in and out, and the service was prompt. West Hills has earned my business. Caitlin was friendly and efficient signing me in and out, and the service was prompt. West Hills has earned my business. More

The customer service at West Hills Ford service dep’t is very knowledgeable and conscientious, in short, they can’t be beat. Connor really went to bat for us, above & beyond what I’ve come to expect from very knowledgeable and conscientious, in short, they can’t be beat. Connor really went to bat for us, above & beyond what I’ve come to expect from Ford. My car needed an entire transmission replacement. Upon tearing down the vehicle’s transmission, they discovered another expensive issue, unrelated to the transmission, covered under the warranty. They also were able to fix a different & unrelated issue that was under recall. West Hills Ford has restored my faith in Ford. This dealership is a good distance from where I live, but the time & fuel it takes to get there is absolutely 100% worth it!!! More

Price manipulation, sales dept either unwilling or unable to produce any records or sales information about my order, total lack of any EV charging infrastructure. Any dealership but this one! to produce any records or sales information about my order, total lack of any EV charging infrastructure. Any dealership but this one! More

It appears the mechanic did good work but commutation with the service writer was horrible. Even after the service manager got involved it was silence until my 7-8 time calling them. Even when they woul with the service writer was horrible. Even after the service manager got involved it was silence until my 7-8 time calling them. Even when they would connect me to other service writers I would be told they couldn’t help me and that I had to speak to “my” service writer. More