West Hills Ford

The waiting area was clean and had extra amenities such as a coffee stand with some food options. as a coffee stand with some food options. More

The service technician did everything that I asked him to do. He also went over and explained what was done. do. He also went over and explained what was done. More

Service was great. Very efficient and professional. Waiting area very comfortable. Like getting the report of work done and status of vehicle components. Thank you! Very efficient and professional. Waiting area very comfortable. Like getting the report of work done and status of vehicle components. Thank you! More

The customer service is great! I’ve taken my car there on multiple occasions for oil changes and repairs. The staff are very professional and friendly. I’ve taken my car there on multiple occasions for oil changes and repairs. The staff are very professional and friendly. More

I had my car in for service. Colin did a great job explaining to me what needed to be done and ensuring that the job was done on time. He was knowledgeable, professional, and has Colin did a great job explaining to me what needed to be done and ensuring that the job was done on time. He was knowledgeable, professional, and has great interpersonal skills. More

Keanu Brentz provided excellent service during check in - courteous, knowledgeable, and efficient with a great sense of humor. He provided videos and photos by email and followed up with phone calls to expl courteous, knowledgeable, and efficient with a great sense of humor. He provided videos and photos by email and followed up with phone calls to explain the repair options and prices, answering all questions clearly. John Patterson diagnosed all the issues within 24 hours and had the vehicle repaired by the end of the week. These included electrical, mechanical and maintenance issues that were overlooked or caused by four previous mechanics in our local area. Scott shuttled me to the dealer's rental facility and to the Enterprise agency for a rental vehicle, humorously explaining all the bells and whistles in a 21st century car to someone born in the 1900s who had only analog training. The entire experience was pleasant and absolutely worth the four hour round-trip drive between Sequim and Bremerton WA. This was the BEST service my truck has received from any Ford dealership. EVERYTHING WORKS AGAIN!!! YEEEEE-HAAAAWWWWW! Many thanks to West Hills Ford and its staff. Laurie Tanguay LoBo Designs 360.582.1919 info@lo-bo.com 2007 Ford F150 XL More

Easy to get an appointment. Staff communicates well. Managed expectations and gave regular updates. Vehicles repairs were done ahead of projected timeline. Overall great service Staff communicates well. Managed expectations and gave regular updates. Vehicles repairs were done ahead of projected timeline. Overall great service. Nick and his team in the service department are great. More

Quick, Easy and Better! !! Had no difficulties while there, would recommend to others to have their vehicles serviced. !! Had no difficulties while there, would recommend to others to have their vehicles serviced. More

Connor at West Hills ford is the sole reason I bring my Bronco and Superduty there for all there servicing needs. I can always expect him to greet me at my car and discuss whatever servicing I'm there for. Bronco and Superduty there for all there servicing needs. I can always expect him to greet me at my car and discuss whatever servicing I'm there for. I always get my vehicle back in a timely manner. Connor understands and can knowledgeable explain any and all repairs that may need to be done which you don't always find with service advisors. I spent a good amount of money of both vehicles and depend on them for our work so having someone like Connor is so valuable to me. I will always bring my vehicles to West Hills Ford for all maintenance and repairs as long as Connor is my service advisor. More

Fast, efficient service with a free hot Mocha while we waited and a free car wash next time we go to town waited and a free car wash next time we go to town More