West Hills Chrysler Jeep Dodge

The competitive winner in our new car dealer search We are very pleased with our experience at West Hills. Everyone who served us listened to what we said and acted in a professional manner. Buying a ne We are very pleased with our experience at West Hills. Everyone who served us listened to what we said and acted in a professional manner. Buying a new car is an experience that can intimidate people. We were not an exception to that fact. Yet, in the end with the help from the folks at West Hills, we never had any feelings of being overwhelmed. It was made easy for us. John McLaughlin, our sales representative, was great to work with. Frank in finance was terrific with his explanations of all the paperwork. We pick up our new car in a couple of days and could not be happier. Thank you West Hills team for your service!! More

Exemplary service I will recommend west hills everytime time. My boyfriend and I recently were rearended and his truck was totaled. We went into west hills expecti I will recommend west hills everytime time. My boyfriend and I recently were rearended and his truck was totaled. We went into west hills expecting to just look around, maybe test drive acouple of trucks. Instead, with amazing help and service from Mr.Chuck Gerno my boyfriend was able to purchase the Ram of his dreams. More

No Stress Car Buying Experience My husband loves buying cars and it gives me great anxiety anytime he mentions buying another car. Trips to the traditional dealership with pushy sal My husband loves buying cars and it gives me great anxiety anytime he mentions buying another car. Trips to the traditional dealership with pushy sales reps, overpriced cars, and feelings of distrust seem to be the norm anytime we walk into a dealership. I can not express how different our experience was working with Chuck!!! Chuck LISTENED to us and was therefore able to find the perfect car to meet our needs. We told him we wanted an SUV and he has done all his homework before our appointment. We changed our minds when we arrived and Chuck was flexible and helped us narrow down choices to fit our needs. He didn't just show us the most expensive car or the car all the sales reps want to sell and get rid of. We walked out that day with the perfect car for our situation and were thrilled. All of the employees Chuck had us interact with were also top notch. I do not have one negative thing to say about our experience and look forward to sending my friends and family members to a professional that is looking out for their best interest. More

Painless first time experience I admit approaching this first experience with a jaded view of car salesman and dealerships. Reggie was very accommodating,helpful and charming and I admit approaching this first experience with a jaded view of car salesman and dealerships. Reggie was very accommodating,helpful and charming and soon put me at ease. Frank took a nervous first timer thru financing, explaining the process clearly, in understandable terms. I appreciated sense of humor. When experiencing an issue with my new car Ricky took care of it no questions asked in a professional manner. These fellas are approachable and profictant in there roles. I will defiantly be back and will recommend Westhills to my friends. More

Sales support When in looking for her a new car from my wife. Cody watts was a tremendous help in finding a new car that my wife with love. Cody went out of his way When in looking for her a new car from my wife. Cody watts was a tremendous help in finding a new car that my wife with love. Cody went out of his way to help find exactly what we needed and wanted I would highly recommend cody has a Salesman anytime. What do you service department and got tremendous help from Brian surface who went out of his way to get us the best deal possible for tow package and roof rack on my 2015 patriot. More

Car purchase Purchased first brand new car. Chuck our sales man was very helpful and worked hard to make sure we knew the process well. Feel like he was not just o Purchased first brand new car. Chuck our sales man was very helpful and worked hard to make sure we knew the process well. Feel like he was not just out to sell us a car but had our best interests at heart. More

Incorrect service diagnostics wont honor warranty Brought our 2012 JKU into get noise under the hood looked at. West Hills Dodge identified it as a bad power steering pump. They replaced the pump and Brought our 2012 JKU into get noise under the hood looked at. West Hills Dodge identified it as a bad power steering pump. They replaced the pump and alternator under the manufacturers warranty. 6 months later I returned to West Hills to have our jeep looked at again as the noise returned. West Hills confirmed the power steering pump to be bad but refused to cover it under warranty. The service mis-manager refused to even speak with me about their decision. I had to contact Jeep Customer Care myself to get authorization. The service manager even refused to return repeated calls from Jeep Customer Care about the warranty work not being honored by West Hills. I received authorization from jeep and took our Jeep to Tacoma Dodge for repairs. Tacoma Dodge analyzed our jeep having a bad alternator and idler pulley, the power steering pump was fine. They replaced the alternator under warranty and even courtesy replaced the idler pulley. Do not take your vehicle here if you want proper service for your vehicle. I will not ever deal with this dealership again. More

Very Professenal THREE PEOPLE WERE VERY HELPFULL.1ST REGIE HE IS A REALLY INTERISTING PERSON VERY HELPFULL GREAT SEVBSE OF HUMOR WAS ON TOP OF IT.MADE THE WIFE THREE PEOPLE WERE VERY HELPFULL.1ST REGIE HE IS A REALLY INTERISTING PERSON VERY HELPFULL GREAT SEVBSE OF HUMOR WAS ON TOP OF IT.MADE THE WIFE AND I COMFORTABLE. 2ND THERE IS AMELIA WHAT A JOB SHE DOES MANY MANY THANK'S TO HER.SHE GOES ABOVE AND BEYOND THE WIFE SAY'S THANK YOU.THEN THERE WAS CHARLES HE GOT THE BALL ROLLING BUTT THEN HE HAD TO BAIL.I CAN HONESTLY SAY REGIE AMELIA AN CHUCK MADE IT WORK.THANK YOU ALL STEVE AND CHARLI ZIGICH More

I would do it again Chuck was the best possible scenario for a first time car buying experience. He was knowledgeable, helpful, and friendly to the extreme. I would defin Chuck was the best possible scenario for a first time car buying experience. He was knowledgeable, helpful, and friendly to the extreme. I would definitely refer my friends and family to chuck as I was referred to him by a friend. Thank you chuck. More

Very good experience with John, he was fun to work with. This is our second purchase here at West Hills Jeep. Working with the entire staff has been great and not pushy. Would recommend to family and friends This is our second purchase here at West Hills Jeep. Working with the entire staff has been great and not pushy. Would recommend to family and friends. More