West Hills Chrysler Jeep Dodge

WOW! Great Product, Pleasant Experience, Fantastic Staff! From initial contact via website and emails with Brianna....to driving off the lot after Reggie showed me all the features of our new Jeep Grand Chero From initial contact via website and emails with Brianna....to driving off the lot after Reggie showed me all the features of our new Jeep Grand Cherokee; I'd have to say that the total process and experience was easy, comfortable and enjoyable....as buying a new vehicle should be but often isn't at other dealers. We would highly recommend West Hills CJD because besides providing a great value (they will not be beat on price) all the staff have great attitudes and treated me with patience and respect. They listen well, are easy to get a hold of and respond quickly to questions and/or concerns. My initial contact was Brianna Williams over the Internet. Brianna is a clear and concise communicator who had straight forward pricing and options for us that made the 'buying decision' an 'easy' one. She was quick to reply and follow up on our additional questions. We were then introduced to Cody Watts who became our sales consultant. Cody took our Jeep GC factory order and kept us informed as to its arrival. Our order came in just under eight weeks which was right on time. Cody (along with John Kielbasa) is our advocate when it comes to working out a discrepancy in the factory standard feature list with Jeep corporate. They're on the side of their customers which is refreshing and much appreciated. The only painful part of the whole experience is writing a check. But Ronald Pretti (finance) made even that as 'fun' as it could be. Ron has a great sense of humor....especially for a 'numbers guy' and we had a lot of good laughs while going over all the legalese and paperwork. I appreciated his explanation of additional products and services that were offered and for creating an environment that was informative and respectful of any decisions/purchases made. We cannot forget Reggie Ross who covered for Cody on the day our new JGC arrived. Reggie (sales consultant) was alerted to our arrival and had everything ready to rock n' roll. We went for a test drive, filled out the paperwork, went over the features of the vehicle, answered all my questions and ensured us that if there was anything we needed after driving off the lot...to just ask. Reggie is very professional, a good listener and made me feel comfortable throughout the new sales process. In summary, if you are looking for a Jeep (or Chrysler/Dodge) be sure to check with West Hills in Bremerton before making a final decision. We live in Sammamish, WA ( about 90 minutes away ) and although West Hills is not a convenient location for us to purchase from, they are the BEST place to purchase from in regards to value and integrity of the sales and support team members. Well worth the effort to get over to Bremerton. Thank you West Hills CJD for getting us into our 2016 Jeep Grand Cherokee Limited 75th Anniversary Edition! More

Buffing out scratches on new car Recently bought a new vehicle here. Had taken it home after the sun went down and missed a few little scratches that were on the rear panel of the car Recently bought a new vehicle here. Had taken it home after the sun went down and missed a few little scratches that were on the rear panel of the car. Mentioned it when bringing a coworker in to buy a new vehicle, and they were quick to get it scheduled and fixed! Chuck was a pleasure to work with, as always and Jamie Robertson was quick to assist and help in scheduling. The whole staff is friendly and easy to work with. Definitely not pushy like most car salesman I have dealt with before. Definitely a great place to visit when buying or even thinkin lg of buying a new car. The service department is very good as well. They also serviced the jeep I traded in before getting the new jeep. More

Excellent experience They are friendly and excellent experience. I enjoyed my time very much. I look forward to more business in the future. Thank you west hills for my ne They are friendly and excellent experience. I enjoyed my time very much. I look forward to more business in the future. Thank you west hills for my new car. More

Great car buying experience! I haven't bought a car in many years, so I was nervous, but my sales associate, John McLaughlin, put me right at ease. He listened to what I wanted an I haven't bought a car in many years, so I was nervous, but my sales associate, John McLaughlin, put me right at ease. He listened to what I wanted and helped me make the right decision without pressuring me. Everything went smoothly and I love my new Jeep! I highly recommend this dealership. More

West Hills CDJ - Staff is awesome! My sales associate John McLaughlin was detailed, fast and made the buying process simple. I told him what vehicle I wanted to get, and he worked with My sales associate John McLaughlin was detailed, fast and made the buying process simple. I told him what vehicle I wanted to get, and he worked with me on everything I wanted to finalize the sale. More

Great experience. Sometimes I know what I want and sometimes I'm just looking. Either way, my visits to WHCJD are always positive with no pressure sales. I am a return Sometimes I know what I want and sometimes I'm just looking. Either way, my visits to WHCJD are always positive with no pressure sales. I am a return customer since 2004 and bought my 4th vehicle yesterday. I appreciate the freedom I feel to just shop at my own pace. Very good communication throughout the process. I always end up very pleased with my vehicle and the purchase experience. I'll never shop anywhere else. More

Our Day at West Hills Cheysler Jeep Dodge in Bremerton First of all we want to start off saying.... We didn't go there today with the intentions of buying a car. We simply went there for March Madness Cel First of all we want to start off saying.... We didn't go there today with the intentions of buying a car. We simply went there for March Madness Celebration & to test drive the "Plum Crazy Challenger" car, it was totally the "bomb"! Chuck was our salesman who was very casual, friendly, helpful with no strong arm tactics. Because of him this dealership services the community well. For this we are thankful. We became the proud new owners of a "Brand New 2016 Baby Boy Jeep Sport Wrangler"! Went out tonight showing off our new baby tonight with cigars to boot! Thank you Chuck Gurno for a wonderful experience! The Crew ~ Dwayne & Savannah More

helpful and friendly Reggie was great. He listened to what I was looking for, helped me find a better alternative to the car I'd called in about and made sure I got my car Reggie was great. He listened to what I was looking for, helped me find a better alternative to the car I'd called in about and made sure I got my car and the borrowed one I'd come in with all the way back to Bainbridge. I felt confident the car had been checked out (and waited a week to submit this - still running great, no surprises!) Reggie was very personable and I enjoyed working with him. More

great buying experience! Chuck Gurno was great to work with. He was very knowledgeable of his product and made the buying process a snap! I would recommend him as a salesman t Chuck Gurno was great to work with. He was very knowledgeable of his product and made the buying process a snap! I would recommend him as a salesman to anyone! More

Excellent Customer Service Dallas Howell has been our "go to" sales specialist for over 10 years for my family. Dallas takes excellent care of his clients and always makes sure Dallas Howell has been our "go to" sales specialist for over 10 years for my family. Dallas takes excellent care of his clients and always makes sure they leave the dealership satisfied. This weekend, my daughter was ready to upgrade her vehicle. Dallas was not available so he recommended Reggie Ross as our specialist. Reggie went above and beyond to help my daughter get into a car and is so very happy. Reggie knows his business and took excellent care of us. What a dynamic team they have at West Hills Chrysler Jeep Dodge. Thank you guys, for your superb assistance. Dallas, you couldn't have picked a better specialist to assist us in my daughter's new purchase. Thank you. More