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West Hills Chrysler Jeep Dodge
Bremerton, WA
1,260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,260 reviews
May 30, 2018
Friendly, efficient, great team Blake the salesman was on the ball, he knew the Grand Cherokees in and out, he worked efficiently with the other staff members to knock my lease out q Blake the salesman was on the ball, he knew the Grand Cherokees in and out, he worked efficiently with the other staff members to knock my lease out quickly. He was able to answer all my questions and stayed late to make sure my daughter and I had a great experience from start to driving off the lot with our new Jeep. More
by ML
Employees Worked With
Ian in finance and Maggie helped get me in the store via email , Blake Vancurra
May 25, 2018
Amazing service Great service Cody watts did a great job best service I’ve have buying and thing ever extremely friendly and went out of his way to get our vehicle Great service Cody watts did a great job best service I’ve have buying and thing ever extremely friendly and went out of his way to get our vehicle More
by Tystevens
Employees Worked With
Cody Watts, Ronald Pretti
May 12, 2018
Truck buying The salesman was very professional and had extensive knowledge of the truck I was looking for. He called me back when there was a 10K rebate on the The salesman was very professional and had extensive knowledge of the truck I was looking for. He called me back when there was a 10K rebate on the model I wanted. And he asked the manager to apply an additional 5K rebate. He also got them to waive the doc fees. More
by Kodiak
Employees Worked With
Blake Vancurra
May 12, 2018
Best car experience yet Family atmosphere, warm, honest, answered all our questions. Went over every car feature, very thorough. Put together by Dan ,Joe, Cody, and Ron . Wou Family atmosphere, warm, honest, answered all our questions. Went over every car feature, very thorough. Put together by Dan ,Joe, Cody, and Ron . Would recommend them and will be a return customer. More
by Wrangler
Employees Worked With
Dan lewendowski, Ronald Pretti, Joe Henry
May 05, 2018
Great Service Dallas was the best Sales person I will recommend him to everyone I know!!! Thank you for all your help, great service,knowledge, Patience and car Dallas was the best Sales person I will recommend him to everyone I know!!! Thank you for all your help, great service,knowledge, Patience and care More
by Jeep
Employees Worked With
Dallas Howell
May 03, 2018
Recall of the ClockSpring, now no horn going on for a year! About a year ago my 2008 Jeep Wrangler went in for the Clock Spring Recall. When I got the Jeep back I noticed my Horn was not functional and called t About a year ago my 2008 Jeep Wrangler went in for the Clock Spring Recall. When I got the Jeep back I noticed my Horn was not functional and called the Dealership. I was told well the Horn did not work when it came in, which I knew was not factual. I had to argue, and being I was an engineer, had to prove the issue was in the steering column. After I proved this to them they said they would look at it, sure enough when they installed the Clock Spring they did something to break the horn. This in itself is not why they only get a one star it get's better. They agreed to repair the Jeep and said they ordered a new Steering Wheel Column, that was about a year ago! I have called them several times asking to talk to someone that could tell me why I am driving around in a Jeep with out a horn. I was passed around several times and finally was put through to the parts department. They told me that they where having issue getting the part and it could take a while (this was the first time I talked to them). After a few months I called back and was passed through to parts again and told this time they where changing Vendors and had none in stock anywhere. This last time I was told by the parts department that they might not make any other of this model Steering Column and I might be out of luck! I had to inform them that they broke the part to begin with, which he said oops we might have to get you a used one. That was about a month ago and again NO ONE HAS REACHED OUT TO ME! Mind you I have been passed to parts by the SERVICE MANAGERS, why am I dealing with parts? Wouldn't this be the job of the service managers, who's service department BROKE the part to begin with? I have been through several of the Managers in the back and some have even called me back the same day, then they disappear! More
by consumer1971
Employees Worked With
Scott Zevenbergen, Ricky Pasatiempo, Todd Bristow
April 28, 2018
I feel like a part of the West Hills CJD Family Never have I felt like a part of the family when buying a vehicle. West Hills CJD provided me with a pleasant and efficient buying experience. Reggi Never have I felt like a part of the family when buying a vehicle. West Hills CJD provided me with a pleasant and efficient buying experience. Reggie treated me like I was a part of his family; he went through great lengths to ensure my needs were addressed Thank West Hills! More
by Trailhawk_18
Employees Worked With
Reggie Ross
April 15, 2018
Mike Alden helped me find the perfect lease for my family! I needed a lease for our family. We needed a new car that was safe and new while fun to drive but we also had a budget. I spoke to Mike and explained I needed a lease for our family. We needed a new car that was safe and new while fun to drive but we also had a budget. I spoke to Mike and explained what we were looking for. I was very nervous to experience the "car dealer hard sell" and have to stress and spend time negotiating down to what we needed. BUT I did not have to do any of that. I told Mike what I needed and he came back with exactly what I was looking for. He actually came back with a lease that was $50 less a month than what I was asking for! He communicated by replying to all my texts within the hour. I told him I was only able to come in and sign papers because I had a busy schedule and he had all the papers ready to go when we arrived as I had requested. He also worked with my auto insurance carrier to make sure my insurance paperwork was what the dealership needed. I will go directly to Mike next time and highly suggest other folks to call him directly. You won't be disappointed. More
by Jeep Lease
Employees Worked With
Mike Alden
April 07, 2018
Reggie was particularly helpful and responsive while answeri This was by far my best purchase experience over the past 15 years at the west hills group. Morgan's quick emails, Reggie's thorough explanations, an This was by far my best purchase experience over the past 15 years at the west hills group. Morgan's quick emails, Reggie's thorough explanations, and Ron's careful and accurate work on the forms made the experience a good one. They are a great team! More
by Funlvr
Employees Worked With
Morgan Campbell , Ronald Pretti, Reggie Ross
March 16, 2018
Great staff and excellent customer service They have earned my loyalty as a customer! I have purchased two trucks from them and I know I will be back very soon to find a car for my wife. They have earned my loyalty as a customer! I have purchased two trucks from them and I know I will be back very soon to find a car for my wife. More
by Chaddavis15
Employees Worked With
Ronald Pretti, Ricky Pasatiempo, John Kielbasa
