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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,260 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,260 reviews

January 04, 2023

They didn't resolve any of my car's problems - 2006 Dodge Magnum SRT8 yet my bill was $418. 1st, their opinion was that my crank was bad, diagnosed by "soundings", but they said they are unable to replace it More

by Dishington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Gilchrist, & Darcey
Jan 05, 2023 -

West Hills Chrysler Jeep Dodge responded

Thanks for sharing. I am sorry to hear that you are frustrated by your experience with our service team. We aim for best-in-class service work and it's clear we let you down. I understand you're upset with your bill, and I would appreciate the chance to speak with you about this. Please reach out when you have a moment. Tiffany Fulweiler - Social Media Specialist - 564-232-2023 ext. 00419

Jan 07, 2023 -

Dishington responded

I left a voice-mail but have not heard back from Tiffany.

Jan 09, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for contacting us. Please also reach out to me when you can. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

Jan 18, 2023 -

Dishington responded

Bret Underwood has graciously resolved my complaint. Im very grateful to his taking care of my grievances. Thank you, Eric Dishington

December 23, 2022

Service personnel for drop in service was the best. Took my truck in next day More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari
Dec 27, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the positive feedback about your recent visit to West Hills Chrysler Dodge Jeep Ram, Roger!

December 23, 2022

Great dealership! These days a little difficult to get a service appointment. Top notch service advisor. Always willing to support. More

by Osullivj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Beeson
Dec 27, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you, Osullivj, for the positive feedback. We are happy to hear that our services were satisfactory, and we also appreciate your patience during our busy time of year. See you next time!

December 18, 2022

Good customer service,help me to what i need and take care of my car More

by Burayagmaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Freeman
Dec 19, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for this kind review of West Hills Chrysler Dodge Jeep Ram! We appreciate it!

December 05, 2022

I was greeted promptly when I arrived. The staff was very friendly and professional. My wait time was not terrible! More

by DennisLaudet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review, Dennis! We are so glad to hear that you had a successful experience working with the West Hills Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

November 26, 2022

Nick did a great job working with us! We appreciate his hard work! Everyone at the dealership is very helpful and friendly! We have bought several vehichles over the years and one thing More

by keriljohnson
Recommend Dealer
Yes
Employees Worked With
Nick Carlson
Nov 28, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We are thrilled to hear that Nick and the West Hills Chrysler Dodge Jeep Ram team delivered such a successful experience. Drive safely, and we hope to see you back again down the road!

November 25, 2022

Kari was a champ with helping me through my service! She kept me appraised throughout. Well done!!! More

by Jbshif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari
Nov 28, 2022 -

West Hills Chrysler Jeep Dodge responded

We are thrilled that Kari took such great care of you! Thank you for choosing West Hills Chrysler Dodge Jeep Ram and for sharing your experience. Safe travels ahead!

November 18, 2022

Shopped at this dealership many times before, only reason I continue to go back is because of my sales guy. Dallas is a easy going & laid back type of salesman. He gladly sits in the back seat for a test dri More

by Jessicareiber13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Howell, Tyler Hundson
Nov 21, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your continued trust in Dallas and the West Hills Chrysler Dodge Jeep Ram team. We are grateful for your business and support. We'll also be sure to pass your kind regards along!

November 17, 2022

Terrific place to have my vehicles serviced! Great overall experience. I would highly recommend them. More

by waveoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 18, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We appreciate your support and hope to see you back again at West Hills Chrysler Dodge Jeep Ram. Safe travels!

November 16, 2022

Knowledgeable,kind,not pushy,thoughtfull . Willing to do what it takes to get the car we wanted More

by Gwen Alverts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lash, Jonathan Riggins
Nov 16, 2022 -

West Hills Chrysler Jeep Dodge responded

Gwen, thank you for the great review! We appreciate your support and hope to see you back again at West Hills Chrysler Dodge Jeep Ram. Safe travels!

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