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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,273 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,273 reviews

May 29, 2023

Dallas drove down to pick up vehicle in Longview, WA on Monday, sold it on Tuesday, picked up vehicle on Friday, Excellent experience! More

by rwburkey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
May 30, 2023 -

West Hills Chrysler Jeep Dodge responded

We're thrilled to hear that Dallas provided you with an excellent car-buying experience at West Hills Chrysler Dodge Jeep Ram! Thank you for taking the time to share your positive feedback with us. Safe travels in your new vehicle!

May 03, 2023

james was very helpful as well as everyone else i delt with, i had some concerns about a couple of things idroped the truck off was given a rental top notch service costermer service was great More

by homey48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Underwood, Alex Freeman
May 03, 2023 -

West Hills Chrysler Jeep Dodge responded

We appreciate you taking the time to share your experience with us at West Hills Chrysler Dodge Jeep Ram! We are thrilled to hear James and our team were helpful and provided top-notch customer service during your visit. Thank you for trusting us with your truck, and please don't hesitate to reach out if we can assist you in the future.

April 28, 2023

Great customer service from SusanMarie. She went above + beyond to keep me informed of what was going on + even tried to get me a rental. When things didn't work out, she rescheduled me, at More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SusanMarie
Apr 28, 2023 -

Kathryn responded

X

May 01, 2023 -

West Hills Chrysler Jeep Dodge responded

Kathryn - We are ecstatic to read this stellar review! Susan is a great asset to our team and we feel lucky to have her and many other top-notch employees! We thank you for your business and support and hope to see you down the road. Wishing you many safe and happy miles ahead, from your friends at West Hills Chrysler Dodge Jeep Ram.

April 27, 2023

Dallas, our salesman, worked extremely hard to find us exactly what we wanted. He was very personable and friendly. We are very happy with our car. More

by GMAJUDY
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
Apr 27, 2023 -

West Hills Chrysler Jeep Dodge responded

We're so glad to hear that Dallas was able to help you find exactly what you were looking for! It's great to know that his friendly and personable service made your experience at West Hills Chrysler Dodge Jeep Ram a positive one. Thank you for sharing your feedback with us!

April 21, 2023

The work and staff are perfect. Unfortunately the wait time (one week for me but lots to do) without a loaner car was not fun. Also as other dealerships do, I wish a diagnostic (I More

by Amelyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson
Apr 24, 2023 -

West Hills Chrysler Jeep Dodge responded

We appreciate your feedback, Amelyn, and are glad to hear that our staff provided you with perfect service. We apologize for the long wait time and inconvenience of not having a loaner car, and will take this into consideration for future improvements. Thank you for choosing West Hills Chrysler Dodge Jeep Ram for your vehicle needs. If you would like to discuss anything further, please feel free to contact me directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

April 08, 2023

The experience was good overall and we got the car the day we walked in. We got a used car (2017 MY). Although the car is sold “as-is” and we sign for the “condition” of the car, I think it should not h More

by jfxavier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson
Apr 18, 2023 -

West Hills Chrysler Jeep Dodge responded

I am sorry that some items were overlooked during your purchase. We strive to equip our guests with top-of-the-line vehicles and we will use this feedback to improve moving forward. If there is anything else we can do to assist you from here on out, please give me a call directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

April 06, 2023

Immediately welcoming, friendly, and helpful; he also gave me several low-to-zero pressure service options More

by KGW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson, Alexis Wagner
Apr 18, 2023 -

West Hills Chrysler Jeep Dodge responded

Thanks so much for stopping by to share this supportive feedback! We appreciate knowing how positive and helpful your experience was working with our team at West Hills Chrysler Dodge Jeep Ram!

April 01, 2023

Kari in service was very attentive & responsive. I hope to find a wife like that. Noticeable difference with 45k. service. More

by DRVolker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari in service
Apr 03, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for leaving Kari and the West Hills Chrysler Dodge Jeep Ram team a five-star review. We appreciate the support.

March 27, 2023

Have been buying vehicles from Dallas at West Hills Chrysler Jeep Dodge for 15 years now. Excellent dealership with A+ service. I can always count on Dallas and the staff to treat us like family and gi More

by Alan.simon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
Mar 28, 2023 -

West Hills Chrysler Jeep Dodge responded

Alan, thank you for the review! We are so glad to hear that you are confident in Dallas and the West Hills Chrysler Dodge Jeep Ram team to get the job done. We appreciate your business over the years and will be sure to pass on the kind words!

March 16, 2023

Dan is always professional and straightforward when working with me! I sincerely appreciate his talent for customer service! More

by Trish.vizz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 17, 2023 -

West Hills Chrysler Jeep Dodge responded

Trish, we're so glad Dan has consistently demonstrated our commitment to customer service at West Hills Chrysler Dodge Jeep Ram! Safe travels, and we look forward to your next visit!

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