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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,261 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,261 reviews

November 12, 2023

The people who work for West Hills are very courteous and they do their best to take care of your vehicle and a good period of time More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Nov 13, 2023 -

West Hills Chrysler Jeep Dodge responded

James, we're glad to know our team at West Hills Chrysler Dodge Jeep Ram provided you with courteous service and took good care of your vehicle. Thanks for the positive feedback!

October 30, 2023

It was an excellent experience, good folks and I highly recommend Mikaela as your next salesperson. More

by ggelvik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis
Oct 30, 2023 -

ggelvik responded

Thank you.

Oct 31, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for sharing your West Hills Chrysler Dodge Jeep Ram experience and recommending Mikaela! Safe travels from the entire team!

October 28, 2023

Great service, friendly and courteous people, thorough and competent work and an inspection of my Jeep overall to let me know about anything else that may need attention in the future! More

by Robert Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Oct 30, 2023 -

West Hills Chrysler Jeep Dodge responded

Robert, we're glad to know you had a great experience with our team at West Hills Chrysler Dodge Jeep Ram. We always aim for thorough and competent work while keeping an eye out for future needs. Thank you for stopping by to post a review!

Oct 30, 2023 -

Robert Cook responded

You're welcome. I am happy to provide a Goor Review when deserved, which in this case, and my previous maintenance appointments, such was more than well deserved! Robert Cook

October 02, 2023

This dealership had good stock on hand and I found the sales staff courteous, friendly, knowledgeable and more importantly, eager to help. More

by zalzom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar, Alex Freeman
Oct 03, 2023 -

West Hills Chrysler Jeep Dodge responded

We're glad to know you found our sales staff at West Hills Chrysler Dodge Jeep Ram helpful and knowledgeable. Thanks for the positive feedback!

September 15, 2023

This is my second time doing business with west hills and my experience the first time was amazing and never thought that would be best until I was greeted and helped by Mikaela! She helped get me into my dr More

by mackenziechris361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceaser in Finance , Mikaela Mallis
Sep 18, 2023 -

West Hills Chrysler Jeep Dodge responded

We're delighted to know that your second experience with us at West Hills Chrysler Dodge Jeep Ram was even better than the first! It's great to see how much you appreciate Mikaela and her efforts. Enjoy cruising around in your dream truck. We'll be here if you need anything else!

August 18, 2023

Fast friendly and fair. Took care of my concerns and kept me up to date during my scheduled service More

by fred williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 21, 2023 -

West Hills Chrysler Jeep Dodge responded

Fred, we are so glad to see your five-star review of West Hills Chrysler Dodge Jeep Ram! Thank you for sharing your kind words with our service team. Drive safely!

August 17, 2023

Gave me a good amount for my trade in and got me in the truck I wanted. More

by steven.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson
Aug 18, 2023 -

West Hills Chrysler Jeep Dodge responded

Congrats on your new truck, Steven! Thanks for choosing West Hills Chrysler Dodge Jeep Ram and for taking the time to leave us a five-star review. Enjoy the ride!

August 14, 2023

Brought 2023 vehicle in for recall and car was unable to be returned due to safety repair, no assistance in loaner or getting a rental. Did not communicate when vehicle was ready and when asked if vehicle w More

by emaleighb.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden
Aug 15, 2023 -

West Hills Chrysler Jeep Dodge responded

It's quite concerning to hear about your recent experience. I want to apologize on behalf of my team for the miscommunication involving your recall and for the lack of assistance regarding a loaner car. Transparent, thorough service is our top priority, and I'm sorry this was not reflected. If you are open to having a discussion, I invite you to reach out to me at your earliest convenience. I want to make sure you receive the attention you deserve. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

July 31, 2023

Not upfront about work and time required. Didn't respond to texts seeking updates. Unfamiliar with coupon codes. 2 software recalls and oil change took nearly 7 hours. On top of that, they di More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raeleen
Aug 01, 2023 -

West Hills Chrysler Jeep Dodge responded

We're sorry to hear about your experience. We strive for transparency and efficiency in our services, and it's disappointing to see that we missed the mark. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please reach out to me directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

July 31, 2023

Salesman was personal and went out of his way to retrieve the vehicle I wanted. Thanks Dave!!! More

by Vitullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rempe, Tiffany Fulweiler
Aug 01, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for the review! We appreciate the kind feedback about Dave and hope to see you again at West Hills Chrysler Dodge Jeep Ram!