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West Hills Chrysler Jeep Dodge
Bremerton, WA
1,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,265 reviews
February 22, 2011
I started my day simply looking around, seeing what my options were, and walking around getting ideas about what I wanted. Freddy was assisting another customer at the time but came over to find out what options were, and walking around getting ideas about what I wanted. Freddy was assisting another customer at the time but came over to find out what we were looking for anyways. The simple acknowledgement that were there, really said a lot to me. As we were actually driving off the lot, Freddy came out after he finished with his customers to find out more about what we were looking for. He put us at ease and gave us ideas and input on what we were wanting in a new vehicle. We told him we'd be back in a bit. We met with another sales person from another dealership who tried to show us similar cars to what Freddy wanted to show us but we told him we would look around and returnd to West Hills CJD and waited to Freddy's help. He took the time to find out exactly what the two of us wanted, as precise and picky as we were, and took the time to go on test drives. The whole time, joking but still maintaining a very professional demeanor. We never felt pressured into purchasing anything that day or looking at a car that we clearly were not interested in. He took the time to listen and uncover our exact needs and wants in a vehicle. The whole experience was incredible and I can't imagine ever going through another dealership. Thank you Freddy for your hardwork and patience. I'm sending everyone your way in the future. More
by haley.wilson89
Employees Worked With
Freddy Goret
February 22, 2011
I went to West Hills Chrysler, Jeep, Dodge for my friend in the need of mudflaps. But that turned me wanting a new truck that met the needs of what I needed. So I got ahold of sales associate Cody Watts to in the need of mudflaps. But that turned me wanting a new truck that met the needs of what I needed. So I got ahold of sales associate Cody Watts to appraise my trade in they gave me a good price for the trade in so we walked the lot for a used truck found one that was a little out of my price but wasn't to pricy just didn't have the finances for it. So Cody Watts found me another truck that was exactly what I needed and much better price and great deal. Cody Watts was one of the best sales associates I've ever did business with. Definitely go back there to purhcase another vehicle. More
by 04hemiram
Employees Worked With
Cody watts
February 15, 2011
Amelia listen and understood what I wanted and delivered a great product. I was only at the dealership for a short period of time while being treated very well by all the personal. They also added a few opt a great product. I was only at the dealership for a short period of time while being treated very well by all the personal. They also added a few options to the truck I bought and had them installed within just a few hours. Thanks again Amelia. More
by cldmc
Employees Worked With
Amelia Reisman
February 14, 2011
Tyson the salesman was good to deal with, but did not care for the "closer", some of the dollar figures did not add up correctly and I had to question it. I don't feel I should have to be so vigilant to care for the "closer", some of the dollar figures did not add up correctly and I had to question it. I don't feel I should have to be so vigilant to make sure they are not seperating me from every last dollar they can. They ran a credit check on me even though I had not intention of getting credit with them or anyone else. That left me with a little bit of a bad taste in my mouth. More
by dees11
Employees Worked With
Tyson Stanley
February 10, 2011
I was shopping for a new car for my wife and stopped in at West Hills Jeep to compare sizes on the 2011 Jeeps. Freddy greeted me at the lot and was very accomodating with pricing info and general vehical at West Hills Jeep to compare sizes on the 2011 Jeeps. Freddy greeted me at the lot and was very accomodating with pricing info and general vehical info (a side note, many dealers I visited had very little knowledge about the cars they were selling. Freddy answered all my questions and was extremely knowledgable about the cars features). I had only intended this to be a scouting visit of sorts. Freddy exhibited NO PRESSURE at any time during this experience. After a long talk with him about the car (a 2011 Jeep Patriot) I decided to get the wife and go for a test drive. Fast forward about two hours and she had her new car. I don't think this experience could have been any better. Freddy even set the new radio stations in her car and moved everything from our old car into the new while we were signing paperwork. I would definitely buy another vehicle from this dealership again based on my dealings with Freddy. More
by corvus13
Employees Worked With
Freddy Goret
February 05, 2011
I originally came in last weekend (jan 30th) and spoke with Thomas and enjoyed his enthuziasm immensely. He was more then happy to work with me and point out any vehicle he thought I might be interested with Thomas and enjoyed his enthuziasm immensely. He was more then happy to work with me and point out any vehicle he thought I might be interested in that was also in my price range. I looked around and told him that I would have to wait until this weekend (feb 5th) to make any kind of a decision because I needed to get my fiance's opinion. Thomas kept in touch with me through out the week letting me know what kind of deals were going on and if he had anything new that came on the lot that I might be interested in. I came back in today (feb 5th) and was a little earlier than Thomas expected but he was fine with that and he introduced me to Frank who them worked with me on looking at a couple of vehicles he thought I might like. He showed me a Jeep that both my fiance and I liked and then he showed me the Dodge Nitro and we fell in love with it at first sit. The price was perfect as well as all of the features it offered. Frank asked us if we wanted a test drive and we couldn't pass it up. During the test drive he was very talkative and explained all of the features and everything that it had to offer as well as what the dealership had to offer. We got back to the dealership and he asked what we thought and we told him it was perfect. So we went inside and started crunching some numbers and everything was just perfect. They were both fun to talk to and very energetic about getting us the car that we wanted. I would definitely recommend this dealership and the people I worked with to anyone I talk to who is talking about getting an affordable vehicle and a great place! More
by BrandyB
Employees Worked With
Frank Jeffers and Thomas Kim
February 05, 2011
Less than stellar credit, the need for a vehicle in a pinch, and stress...other local dealerships played games with us, trying to get us to finance something we didn't want so they could make their quota pinch, and stress...other local dealerships played games with us, trying to get us to finance something we didn't want so they could make their quota for the month. In frustration, we took a wrong turn in to the West Hills auto complex and it was the best "mistake" we ever made! Freddy was a patient sales person, the finance department worked their tails off, and we ended up with a family vehicle (08 Dodge Caravan) that is both quality and within our budget. West Hills Chrysler Jeep Dodge just became our dealer of choice for future vehicle purchases, service on the van, and referrals to our friends and families...THANK YOU West Hills CJD! More
by baseballbobbi
Employees Worked With
Freddy Goret
January 30, 2011
Dallas was really great to work with, he gave me the information that was needed and didnt make me feel like i was an animal on a game farm, i didnt feel like a sale to him but more like a person. He kn information that was needed and didnt make me feel like i was an animal on a game farm, i didnt feel like a sale to him but more like a person. He knows what he is talking about and isnt feeding you a bunch of lines. i will definitly be back for future business. More
by randirochelle3
Employees Worked With
Dallas
January 30, 2011
Once again our visit to West Hills Chrysler, Jeep, Dodge at Auto Center Way has been a GREAT experience. Tyson and Dallas have come through for us with focus on our needs, and no high pressure attitude. T at Auto Center Way has been a GREAT experience. Tyson and Dallas have come through for us with focus on our needs, and no high pressure attitude. They have made us die-hard West Hills fans. Do yourself a favor and visit them for your vehicle needs. West Hills also takes good care of us after the sale. More
by scktsa
Employees Worked With
Tyson and Dallas
January 29, 2011
Went in for maintenance on my Charger. Saw the price on the 2010 300. Talked with the salesman about this and decided to come in the next day to deal. He was very easy to work with and did not push. He cam the 2010 300. Talked with the salesman about this and decided to come in the next day to deal. He was very easy to work with and did not push. He came back with a better offer than i had hoped. Thanks Thomas Kim More
by as1rouse
Employees Worked With
Thomas Kim
