West Hills Chrysler Jeep Dodge

My purchase of a 2012 dodge challenger was very enjoyable. Mel provided everything I would expect from customer service and more. I was greeted and immediately offered a drink. Mel was enthusiasti enjoyable. Mel provided everything I would expect from customer service and more. I was greeted and immediately offered a drink. Mel was enthusiastic and was more than able to answer all my questions. I would definitely buy my next vehicle from west hills in a heart beat. More

OVERALL EXPERIENCE WAS GOOD. MEL WAS AN EXCELLENT SALES PERSON, WORKING WITH MY WIFE AND I OVER A PERIOD OF 4 DAYS. HIS POSITIVE ATTITUDE AND FRIENDLINESS WAS VERY HELPFULL, AT NO POINT DID HE TRY TO PUSH PERSON, WORKING WITH MY WIFE AND I OVER A PERIOD OF 4 DAYS. HIS POSITIVE ATTITUDE AND FRIENDLINESS WAS VERY HELPFULL, AT NO POINT DID HE TRY TO PUSH OR FORCE US INTO A DEAL BEFORE WE WERE READY. BOTH SIDES WERE VERY UPFRONT WITH THEIR INTENTIONS, EXPECTATIONS AND NEEDS. THIS HELPED OUT IN THE LONG RUN. THE ONLY PROBLEM WE RAN INTO WAS A VERY FRUSTRATING MISCOMMUNICATION BETWEEN THE SALES MANAGER (BRETT), MEL AND US. I HAD CALLED AHEAD AND SPOKE TO BRETT, TO INFORM THE DEALERSHIP THAT WE WERE GOING TO ACCEPT THEIR FINANCING AND NEEDED A CALL BACK FROM MEL WITH A TIME TO COME IN AND SIGN THE PAPERWORK. MEL CALLED US, AND WE BROUGHT OUR TRADE VEHICLES IN TO SIGN PAPERS AND BE OUT THE DOOR. 2 HOURS LATER OF SITTING THERE, WE WERE INFROMED THAT WE WOULD BE THIRD IN LINE, THEREBY TAKING ANOTHER HOUR PLUS. MY WIFE EXPRESSED HER DISPLEASURE WITH THE SITUATION AND THEY MANAGED TO GET US IN NEXT. I CURRENLY WORK IN PROFESSIONAL SALES AND KNOW THAT IF I SCHEDULE A TIME TO HAVE SOMEONE COME BACK INTO MY OFFICE TO SIGN PAPERWORK, THAT I NOT ONLY HAVE THE PAPERWORK READY, BUT THAT WHEN THEY SHOW UP, THEY ARE MOVED TO THE FRONT OF THE LINE. THAT IS THE POINT OF AN APPOINTMENT. More

This dealer was very friendly environment and the sales rep was super nice, honest, and with excellent knowledge of cars. As soon as I arrived the vehicle I mentioned over phone was pulled out for test dr rep was super nice, honest, and with excellent knowledge of cars. As soon as I arrived the vehicle I mentioned over phone was pulled out for test drive and they appraised my trading vehicle more than what is worth. More

Worked with Salesman Mel, and found several great deals in less than 2 hours, at unbelievable prices. I purchased a pre-owned Suzuki SUV and love it. The employees overall are very professional--positive in less than 2 hours, at unbelievable prices. I purchased a pre-owned Suzuki SUV and love it. The employees overall are very professional--positive and helpful, considerate of the client's needs, and provide nice atmosphere in the showrooms and waiting areas. More

Why? Superior service. Dave Crawford is a great representative for the Haselwood dealership. Always satisfied with the service performed. A great personal touch. I like the idea that that alwys representative for the Haselwood dealership. Always satisfied with the service performed. A great personal touch. I like the idea that that alwys inform me of potential problems or what to keep an eye on. More

Bought my daughter's first car the other day, making it this my 10th car purchased from West Hills. Amelia had been watching for the perfect car for my daughter and when she found it, I was thrilled. Aft this my 10th car purchased from West Hills. Amelia had been watching for the perfect car for my daughter and when she found it, I was thrilled. After purchase we had a problem with the car and Amelia had the matter addressed and repaired at no cost. Paul in service was wonderful and everyone was friendly and attentive. Thanks so much and when its time, I'll be in for my 11th car. More

Freddy Goret was an excellent representative for West Hills Chrysler Jeep Dodge. He accurately discerned both my needs and wants and went above and beyond to see that they were met. Freddy Goret and We Hills Chrysler Jeep Dodge. He accurately discerned both my needs and wants and went above and beyond to see that they were met. Freddy Goret and West Hills has a guarantee of any future auto sales needs that I might have. I can't say enough about the positive experience I had working with Freddy. More

Mel was very helpful. Took our cue about what we were looking for it. When it turned out they didn't have it in stock, he didn't try to sell us another car (as many sales folks do). Unstead he went and looking for it. When it turned out they didn't have it in stock, he didn't try to sell us another car (as many sales folks do). Unstead he went and found the car we wanted, then worked very hard to make us a deal. Everyone at the dealer was friendly. They clearly wanted to earn our business, but there was no hard sale pressure. Good dealership and Mel is a great guy. I would recommend this dealership to others. More

First time visiting West Hills Dodge and was very pleased with the final choices I made and the sales service I received. My dealer, Tyson Stanley was very informative on the trucks I was looking at and was with the final choices I made and the sales service I received. My dealer, Tyson Stanley was very informative on the trucks I was looking at and was a big help in choosing the right one. Even after a small miscommunication, the dealership was very quick to correct the oversight and proved to be the right dealership to work with. I would highly recommend them for purchasing vehicles new or used. Very clean, bright and friendly place to go. More