
West Hills Chrysler Jeep Dodge
Bremerton, WA
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I will give credit to Tyson in sales, when I bought my car in July with my Husband I was pleased! I would've recomended them to ANYONE! Tyson was great. I give tyson a 5 as he wasn't the bad part of the d car in July with my Husband I was pleased! I would've recomended them to ANYONE! Tyson was great. I give tyson a 5 as he wasn't the bad part of the dealership. The rest I'd rate a 2. When it came time for my free service that's when stuff got bad! The service manager Chris called me after seeing my review on facebook and offered to make good.. So of course I accepted.. It's to bad he LIED on the phone, wasted my time and money then LIED again to my face! I am floored he made it to manager!! Manager's shouldn't lie to customer's. I already drove the 2 hours to get the service done because he promised reimbursment so my oil change would've been done either way as I needed it done. Well that was in OCTOBER... It's december and I have not received the check yet. Overall I would RUN away from service there! I would consider buying a car again if Tyson was there but never get any service packages with them, apparently they make it so it's only good there and not at other dealerships.. We're a military family so obviously we move alot, but it was implied we could transfer the services to a local shop.. NOPE.. Thanks for wasting our money. More
I have purchased 8 new vehicles throughout the years. The technical capabilities of most dealers are all reasonably similar. It is the human approach that makes the difference. Freddy truly cared that The technical capabilities of most dealers are all reasonably similar. It is the human approach that makes the difference. Freddy truly cared that we find the vehicle that met our needs. There was no high pressure to buy. There was excellent dialogue between us. Freddy listened to what we were looking for and offered us a vehicle based upon those criteria. The final paperwork procedure was the smoothest, easiest, and least painful procedure I have ever been through at a dealership. HIGHLY recommended. More
I was contacted by sales person Tyson Stanley in reference a new Dodge p/u. Tyson gave one quote which was much better than the other dealerships I had contacted. Not only was the price the best, reference a new Dodge p/u. Tyson gave one quote which was much better than the other dealerships I had contacted. Not only was the price the best, there was no "beating around the bush" he found me what I wanted. He also has a vast knowledge of the vehicle from options to capacities and comparisons evaluations with other venicles. If you want some one with professionalism and knowledge and a great price i would highly recommend Tyson and West Hills Dodge More
We met Mel as soon as we walked into the dealership. He was very friendly and I appreciated his "no pressure" salesmanship! I did my research on this particular vehicle, and he obviously had done his homew was very friendly and I appreciated his "no pressure" salesmanship! I did my research on this particular vehicle, and he obviously had done his homework on this vehicle also. He answered all my questions promptly and accurately. My wife and I were not expecting to buy a car that day however, Mel made it such a pleasurable experience, that we decided to purchase the car. Thanks Mel! Sincerely, Tom & Yolanda Thomas More
i was there yesterday. and FREDDY was my sales person. he was great help us through the whole deal he was awsome. wouls work with him any time. great sales person. is in it to help the costumer out not to ma was great help us through the whole deal he was awsome. wouls work with him any time. great sales person. is in it to help the costumer out not to make money. More
Frank was outstanding and very knowledgeable. He could use to smile a little more though. The finance was like all finance offices---COLD and the guy loved trying to pressure us into an extended warran use to smile a little more though. The finance was like all finance offices---COLD and the guy loved trying to pressure us into an extended warranty. More
We have purchased many new vehicles but this was our first experience with the West Hills group and must say that working with Dallas was one the best experiences we've ever had. Having gone through the first experience with the West Hills group and must say that working with Dallas was one the best experiences we've ever had. Having gone through the "new car purchase" so may times before at other dealerships, we were not the easiest people to please. He was patient, professional, and a joy to work with. His perserverance was impressive and really knew his product. We never felt any pressure to buy and would definately recommend him and the dealership to anyone. We have owned a lot of high end vehicles and just love our new Grand Cherokee Overland! It's great to own and drive "American"! More
Excellent sales service. Dallas listened to our wants and needs and located the car my husband couldn't resist: the Chrysler 200 Hard Top Convertible. needs and located the car my husband couldn't resist: the Chrysler 200 Hard Top Convertible. More
Our salesman went the extra mile to ensure everyone involved with our deal gave us their best rates, car and incentives. He went above and beyond when locating the car we wanted. Mel took the time to involved with our deal gave us their best rates, car and incentives. He went above and beyond when locating the car we wanted. Mel took the time to care, not just sell a car. Top notch respect to us and our kids, no matter how rowdy they got. More
After searching other local dealers for a new vehicle, I found West Hills Dodge. My primary goal was to lower my car payment and still find a good family car that had a high safety rating. My goal was met. found West Hills Dodge. My primary goal was to lower my car payment and still find a good family car that had a high safety rating. My goal was met. Chad was a great help in making my car-buying experience enjoyable and pressure-free. He took the time to find the perfect fit for me and my family- the Dodge Nitro. I would not only like to recognize Chad, but also Tyson from sales and Kevin from financing. Without their team effort I wouldn't have had such a good experience. Thank You, Blaine Smith P.S. - Thanks for the turkey and Happy Thanksgiving to you all! More