West Hills Chrysler Jeep Dodge

I just bought a new 2012 Jeep Grand Cherokee Limited 4X4 from West Hills Chrysler Jeep Dodge. My experience with this dealership and particularly with my salesperson, Amelia Reisman, was exemplary. I have from West Hills Chrysler Jeep Dodge. My experience with this dealership and particularly with my salesperson, Amelia Reisman, was exemplary. I have bought many new cars over the past 40 years and am used to having to play some very unpleasant games in the process. Much to my surprise, there was none of that this time. My experience started when I found a car that was equipped to my liking while searching dealer inventory. I requested pricing information online after business hours and Amelia replied the next morning with a price that was much lower than I expected. So far, so good. A few days later I decided to make the 150 mile drive to West Hills to look at the car. Luckily I phoned Amelia beforehand; she found that the car had been traded to another dealership and subsequently sold. Amelia immediately went to work trying to locate another car that would meet my needs. Luckily, she found one and arranged to trade for it. My wife and I drove up to look at it and ultimately decided to buy it. We returned the following weekend to pick it up. The entire experience left me highly impressed. Specifically: 1. I didn't have to haggle to get a great price. They came right out with it the first time. I won't divulge the particulars here but suffice to say that once they gave me their number I felt no need to try to negotiate it down; it was a great deal from the beginning. 2. They gave me MORE than high Blue Book for my trade, again with no haggling. 3. They secured the car (traded for it from another dealer) with no money and no signature from me; it was all done on faith. I really appreciated that. 4. Amelia was EXCEPTIONAL. She was friendly, professional, and did everything that she said she'd do. I had a couple of special requests with the car and Amelia handled them perfectly. I'd do business with her again in a heartbeat. 5. When we arrived to take delivery the car was absolutely perfect. It was beautifully detailed and stored in their indoor delivery bay. It was wonderful to have such a pleasant car buying experience with absolutely no hassle or haggling. I highly recommend doing business with West Hills and Amelia Reisman. More

After an initial wandering in the parking lot for a few moments, looking for the Patriot we wanted, we were greeted by Frank, who was absolutely professional and friendly. He located the vehicle we wanted moments, looking for the Patriot we wanted, we were greeted by Frank, who was absolutely professional and friendly. He located the vehicle we wanted, and after discussing a few details about pricing, we went for a test drive. I did not feel pressured in ANY way at all by Frank. During our discussions we discovered a few commonalities, and had a few laughs. Frank is an aswsome salesman who allows the vehicle to sell itself, and does not pressure his client. Blessings! More

MAGNIFICENT EXPERIENCE AT WEST HILLS!My husband and I were very impressed and very pleased by the hard work and dedication of the salesperson, TYSON, at West Hills Chrysler Jeep and Dodge. He found us a were very impressed and very pleased by the hard work and dedication of the salesperson, TYSON, at West Hills Chrysler Jeep and Dodge. He found us a 2010 Mitsubishi Lancer with 20,000 miles on it and it was within our budget! He was very knowledgeable and he did not pressure us at all when it came time to the purchase the vehicle. He made sure we were completely satisfied before we were ready to purchase the vehicle. He made the experience virtually PAINLESS (as painless as buying a expensive necessity can get) and did not waste our time in the least. What's more, is even after we purchased the Lancer my husband noticed a few, minor problems with the car and Tyson took care of all of it. His smile did not waver and he was always happy to help. After this experience my husband and I will always return to West Hills in need for help or services, we are very happy customers and would highly recommend West Hills to anyone especially if they are helped by Tyson. Great job and thank you for the patience and the amazing experience of buying our first car together! The Provinsals :) More

Excellent Customer Service! Hands down I would recommand everyone that is looking for a new or used car is to GO TO WEST HILLS CHRYSLER JEEP AND DODGE Cuz your not going to get the best service anywhere els everyone that is looking for a new or used car is to GO TO WEST HILLS CHRYSLER JEEP AND DODGE Cuz your not going to get the best service anywhere else! Oh and ask for Tyson Stanley :) More

I purchased a new Dodge Ram 1500 from Mel Blanton. I I purchased a new Dodge Ram 1500 from Mel Blanton. I was impressed with the professional way Mel presented himself and handled the transaction. Me I purchased a new Dodge Ram 1500 from Mel Blanton. I was impressed with the professional way Mel presented himself and handled the transaction. Mel has the skill to LISTEN, which is something many sales people do not do very well. He answered all my questions direct, which is something I appreciated. Another important thing to me, was that Mel did not try to sell me a different vehicle, other than the one that I was interested in. After the purchase was completed, which included a spray in bed liner, Mel contacted the firm they use and had them immediately pick up the truck. The job was done that afternoon, and the truck was ready when I returned with my Wife to drive it home. He even had the gas tank full! Thank you, I appreciate the way I was treated, and no high pressure sales tricks. Larry More

Mel with sales was honest, very friendly, and tried to get us the best deal possible. He spent all his time with us and made us feel very important. We would come back to him for anything. We will recomme get us the best deal possible. He spent all his time with us and made us feel very important. We would come back to him for anything. We will recommend him and this dealer to all our friends. More

West Hills CJD is a dealership that I recommend. Mel Blanton is a tremendous asset. He never forced us to make a decision and never rushed us. He was genuinely interested in showing us vehicles that we Blanton is a tremendous asset. He never forced us to make a decision and never rushed us. He was genuinely interested in showing us vehicles that we were interested in and did not try to push a sale on us. Mel not only informed us about the attributes of various cars, he really listened and responded to our concerns. While we did not buy a vehicle on this visit, we will be sure to ask for Mel Blanton when we are ready. More

The salesman and credit manager were warm and friendly, and treated us respectfully. There was no high-pressure, no gimmicks, just good customer service. Additional options were well explained, and we did and treated us respectfully. There was no high-pressure, no gimmicks, just good customer service. Additional options were well explained, and we did not feel pressured to purchase more than we wanted. How to use our new car was explained to us before we left the lot. Even our ten-year-old granddaughter enjoyed the experience, and we were worried she would be bored. More

Just bought a Chrysler 300 and it is beautiful, it has been years since I have considered doing business with West Hills again. Thanks to Dallas I am happy to say that we are repeat West Hills customers! been years since I have considered doing business with West Hills again. Thanks to Dallas I am happy to say that we are repeat West Hills customers! Dallas was attentive and patient and let me test drive numerous vehicles before I decided on the beautiful white 300! Awesome car, awesome day... thanks Dallas and West Hills! More