West Hills Chrysler Jeep Dodge
Bremerton, WA
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Everyone was extremely helpful. Don Buesen was my agent, but if someone else could be of help they would be. When I first walked in I was allowed to look around at my leisure without being "attacked" by an but if someone else could be of help they would be. When I first walked in I was allowed to look around at my leisure without being "attacked" by anyone. My first visit I just wanted some information and didn't want a sales pitch as I was going to look at other companies (Ford, Chevy, etc.) and left. I came back when I had decided that I wanted a Jeep, but still was not interested in taking a test drive. At this time Don gave me much more information and helped me out with how to use my "Jeep Site". I then got it narrowed down to a Jeep Grand Cherokee Laredo E or Limited; and came back for a test drive. I decided on the Jeep Grand Cherokee Laredo E, but was somewhat concerned about how big they were. I spied the Cherokee and Don told me it was smaller, and offered to take me on a test drive (without pressuring me for the more expensive model). I found that I preferred the Cherokee over the Grand Cherokee and Don made it happen. Your financial agent was great too, and though I can't remember his name, I am sure Don will know it and I want to give him credit also for making this a stress free, almost pleasurable experience. Susan Ford More
Had a great experience with John K. He is so knowledgable about the cars he is selling and offered great advice and explained everything so well we were so comfortable about our choice. Safety is the most im about the cars he is selling and offered great advice and explained everything so well we were so comfortable about our choice. Safety is the most important thing in buying a car for our son and John was so good about informing us about all of the safety features and the differences between the options. I would highly recommend this dealership and especially John. More
I came to West Hills CJDR because I have had vehicles serviced in the past, and they came highly recommended. The sales team are all long term employees, they do not have the high turnover that other aut serviced in the past, and they came highly recommended. The sales team are all long term employees, they do not have the high turnover that other auto groups have. This means they really know their products. John was very nice and low pressure which I appreciated. Freddy came in on his day off to insure that everything was running smoothly and called me the next day to follow up. The General Manager Mike Seney was very fair with helping us reach our goals with this purchase financially. I will be doing business exclusively with this dealership in the future, as I have three children that will be needing cars in the next 6 months to 3 years. More
Outstanding experience! The Grand Cherokee I bought was the price it was advertised at and it was still at the dealership when I got there. Freddy was very knowledgable on the product, a rare trait, asked the price it was advertised at and it was still at the dealership when I got there. Freddy was very knowledgable on the product, a rare trait, asked questions, he had answers. I was transferred over to Chad in the process due to a prior commitment and they never skipped a beat. No pressure, knowledgable of the product, price as advertised or better, and a friendly environment made my purchase as enjoyable as a car sale could be. Give them a shot, but just remember to do your research, get a pre approved loan, and don't expect the impossible. Good luck. More
West Hills Chrysler Jeep Dodge has long been the place for me to get quality service and friendly treatment. I've owned a Dakota for many years, and they have always given me quality service and a friendl for me to get quality service and friendly treatment. I've owned a Dakota for many years, and they have always given me quality service and a friendly experience. I recently purchased a used 2009 Hyundai, and the whole process was amazing. The salesman couldn't have been nicer and we had a great conversation and he is very knowledgeable and personable. The woman I worked with in financing was friendly and funny, and made what could have been stressful so easy. I had a totally easy, positive time buying my Hyundai and will recommend this awesome business to everyone! More
Overall we were very happy with our experience at this dealership. We found the perfect truck and they worked with us to get a great price. We are very pleased with the friendliness of Steve and Cody and dealership. We found the perfect truck and they worked with us to get a great price. We are very pleased with the friendliness of Steve and Cody and also how helpful they were. We enjoyed that they didn't pressure us too much and gave us our space and time on deciding. I would definitely recommend this dealership! They have GREAT prices as well as EXCELLENT customer service! More
I have had a career in sales lasting over 20 years (12 in automotive sales). This experience at West Hills, Chrysler, Jeep, Dodge has been by far my best auto buying experience. Dallas Howell, was attentiv automotive sales). This experience at West Hills, Chrysler, Jeep, Dodge has been by far my best auto buying experience. Dallas Howell, was attentive, listened to our needs, and helped us find the perfect vehicle. He played no games with us and made the buying experience outstanding! Ron Pretti, has been the most attentive, professional, and expert finance manager I have ever had the pleasure of working with. Ron went over and above to make sure we were able to own the vehicle we fell in love with. Bravo West Hills Auto! I will be referring all of my friends and family to be purchasing from your dealership, Dallas, and Ron! Thank you for making this experience Awesome! More
we came in westhills in bremmerton,wa.to find a new vehicle had specific needs and john keilbasa found us the perfect vehicle not onley did it fit our needs it is also economicle.we love it it is a 201 vehicle had specific needs and john keilbasa found us the perfect vehicle not onley did it fit our needs it is also economicle.we love it it is a 2013 dodge journey a small suv that has the 7 passenger and 4 cylinder had for a week and put over 300 miles and still had a 1/2 tank of gas.climbs the hills nicely.thank you john keilbasa for all the time you had spent with us and listening to our needs.i will recommend this dealer to everyone.i recommend john keilbasa for your sale rep. i live in sequim,wa.and had a bad experience with a dealer in port angeles which is closer to us but called diff.dealer,s john and i spent time on the phone before we went there.good choice.thankyou all for working the #,s work for us.-linda More
After an exhausting and aggravating experience buying a new vehicle at a Jeep dealership (north of Seattle, and reviewed by me too) I was back in the market for another one. I went to West Hills Jeep and new vehicle at a Jeep dealership (north of Seattle, and reviewed by me too) I was back in the market for another one. I went to West Hills Jeep and found the car buying experience one could only dream of! My sales guy, John K., was amazing. From the moment he introduced himself to the time I drove my new Wrangler off the lot he was polite, professional, and treated me as if I were a friend. Throughout the entire car buying process, not ONCE did he pressure me into any decisions or uncomfortable situations, which seem to be common practice elsewhere. While we were negotiating prices and discussing options John gave me a tour which included him introducing me to his manager, the parts store, and service department. He made sure I was comfortable and went above and beyond to provide me with his utmost attention. The day after I bought my Wrangler from John I came back to the dealership to return some paperwork to the finance office and pick up a couple accessories from their parts store. This time I brought my wife and 2 sons along with me. I was so excited about my time spent at West Hills and was so impressed with the family-friendly comfortable environment that I had to bring them in to share my experience. My wife and oldest son were treated to coffee, refreshments, John making fresh popcorn for my 6 year old, and then went and got him a cool surprise too. My wife also got the opportunity to see the parts store, service department, and meet some of the awesome staff that were there. West Hills Jeep, and especially John K., thank you for restoring my family's hope, faith, and most importantly trust in a car dealership once again! More
This is our second Jeep Wrangler purchased at West Hills Jeep/Dodge. We bought the first jeep back in 2010 and everything worked out great. Our sales person Freddy was very helpful and honest-- he took hi Jeep/Dodge. We bought the first jeep back in 2010 and everything worked out great. Our sales person Freddy was very helpful and honest-- he took his time with us and made sure he answered all our questions before we committed to this large purchase. Thank you Freddy! Then recently, we just bought this 10th anniversary Rubicon from West Hills of course. Sales person Chad was the one who first showed us this Jeep from the back while they were preparing it for the showroom. Chad was very helpful as well. He made sure we got everything we wanted/needed for our new jeep and we walked out of the place satisfied. Also, Freddy made sure that all was going okay during this purchase, so Chad and Freddy ended up working together to close the deal. Thank you guys....Good job as always. We are happy with our purchase and will for sure recommend West Hills Chrysler Jeep Dodge to everyone we know in the area. Thanks a bunch for good service! Aprides K. More