West Hills Chrysler Jeep Dodge
Bremerton, WA
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Amazing Customer Service We have now purchased two vehicles from this dealership. By far this was the best experience we have had. John Abbott is an awesome dealer. Very fr We have now purchased two vehicles from this dealership. By far this was the best experience we have had. John Abbott is an awesome dealer. Very friendly, funny and most importantly he doesn't use the pressuring tactic that a lot of dealers do. Hes very down to earth. And I look forward to returning for my son's first car in a few years. If your looking for a new/or new to you car I highly suggest you go see John Abbott and see what a great car salesman is all about! Everyone at West Hills Jeep is amazing to work with. From the car service dept. to financing. Give them a try you won't regret it! More
Awesome as always I have purchased a few new vehicles from the hill and I must say that Chad is one of the most professional sales people that I have ever had the oppor I have purchased a few new vehicles from the hill and I must say that Chad is one of the most professional sales people that I have ever had the opportunity to work with. I never felt pressured and when a car didn't meet my needs he always had an alternative to look at or would let me continue to shop even if that meant looking at other dealers; I came back time and again and it was due impart to the fact I have never been pushed into a vehicle that wasn't for me. It's not very often that sales and customer service meet in a single individual but working with Chad and the rest of the team at West hills Chrysler, Jeep, Dodge makes the buying experience a pleasant one. I will return to this dealer and work with Chad again for my families next purchase. More
Friendly customer service Admittedly, I'm always happy when I walk out of a dealership for any service and don't feel like I've been completely taken...but my experience at Wes Admittedly, I'm always happy when I walk out of a dealership for any service and don't feel like I've been completely taken...but my experience at West Hills Dodge was actually a pleasant one. I brought my Dodge Challenger in for an oil-change and a 38-point check following a cross-country drive. I was able to take advantage of their $20 oil-change special, which made my wallet happy, and thankfully they didn't try to push me to replace a bunch of parts or upgrade my service unnecessarily. Axel was friendly and personable, and the service was speedy. I feel confident in this service center and had a positive customer-service experience. I won't hesitate to bring my car in for routine service again at this location... More
Great Carbuying Experience!! I met with John Abbott on Saturday and with his help, I got the car my wife wanted with no issues! The dealership was clean, professional and had a v I met with John Abbott on Saturday and with his help, I got the car my wife wanted with no issues! The dealership was clean, professional and had a very friendly atmosphere! John went out of his way to make sure my experience was hassle free and not pressured to buy anything I didn't need/want. More
Grateful for the experience Buying a new vehicle is an inherently stressful process. I spent a lot of time deciding what truck I liked best before zeroing in on the Dodge Ram. Buying a new vehicle is an inherently stressful process. I spent a lot of time deciding what truck I liked best before zeroing in on the Dodge Ram. I suffered through many sales persons at many different dealerships, before I felt comfortable taking a real shot at buying a truck from West Hills Dodge. My sales rep, Cody Watts, was terrific from start to finish. When my friend and I arrived, Cody was out putting gas in the truck I was interested in buying. He was incredibly knowledgeable, but almost more importantly, when he wasn't absolutely sure, he would say. He answered all of my questions, even when those answers weren't necessarily in his best interest. He could have fibbed or double-talked, but he never did. He was patient, going on an extended test drive, and even testing out the four wheel drive features on gravel. The worst part of any car sale is the negotiation phase. When we sat down at his desk, he gave me a very reasonable offer from the beginning, particularly compared to other prices I was able to extract from other dealerships. I traded in an 11 year old truck, and got very fair value for it. The negotiation process didn't last long at all, and based upon my extensive research, I got a very fair deal. The financing part was also pretty painless. Kevin Romine was incredibly knowledgeable about the finance piece, interest rates, and specifics about the loan process. He offered plenty of additional warranties but didn't push them at all. Although it was a long day, it was an incredibly rewarding one. When my daughter is old enough, I would have no concern about sending her to Cody and Kevin. Thanks for the great experience. More
My experience at west hills From the the moment I walked in Rico was there to greet me at the door. It was great at guiding me in choosing the right car for me. I test drove a 20 From the the moment I walked in Rico was there to greet me at the door. It was great at guiding me in choosing the right car for me. I test drove a 2013 grand Cherokee and I fell In love immediately but once we crunched the numbers we figured out it was out of my price range but Rico didn't give up we test drove a couple other cars the we pulled a diamond in the rough the 2014 dodge journey. When it came to financing Rico a Amelia went the distance for me and made the payments very affordable. I'm proud to say west hills is my car place. I want to send my sincerest thanks to Rico and Amelia for getting me in to the perfect car for me More
New Ram Pickup I have recently purchase a new Ram pickup at West Hills. I had an excellent experience while purchasing my new truck. The dealer went out of his way I have recently purchase a new Ram pickup at West Hills. I had an excellent experience while purchasing my new truck. The dealer went out of his way to get the exact truck I wanted. I will do more business with this dealership in the future. Joey More
Thanks Terry I bought a Used 2013 Jeep in Feb and love it! There were a couple of things that I needed checked out as they didn't quite work the same as they did I bought a Used 2013 Jeep in Feb and love it! There were a couple of things that I needed checked out as they didn't quite work the same as they did in my previous Jeep. I wanted to make sure there were no repairs needed. Terry was open to my concerns, explained and demonstrated, what he could but said they would still check out everything to be sure all was working correctly. Everything was fine; I was amused as after the inspection Terry said he learned something too! More
FANTASTIC My husband and I went to look for a bigger vehicle and John Abbott came out to greet us. Right way he was nice and it seemed like my husband and him j My husband and I went to look for a bigger vehicle and John Abbott came out to greet us. Right way he was nice and it seemed like my husband and him just clicked. We test drove a Dodge journey and loved it, but things werent working out how we wanted and John kept at it and found another Dodge Journey that still was beautiful and guess what we drove off with a FANTASTIC car!!! We found out later he was supposed to leave at 4, the time we got there, and stayed to work with us till almost 9:30. More
Update to negative review I posted a negative review about service at west hills Chrysler jeep. After seeing it, the service mngr Jeter called and made it right. He was everyth I posted a negative review about service at west hills Chrysler jeep. After seeing it, the service mngr Jeter called and made it right. He was everything you want a service mngr to be, promt, courteous and helpful. Compromise was appropriate and appreciated. Thanks, Mike R. More