West Hills Chrysler Jeep Dodge
Bremerton, WA
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Friendly customer service Admittedly, I'm always happy when I walk out of a dealership for any service and don't feel like I've been completely taken...but my experience at Wes Admittedly, I'm always happy when I walk out of a dealership for any service and don't feel like I've been completely taken...but my experience at West Hills Dodge was actually a pleasant one. I brought my Dodge Challenger in for an oil-change and a 38-point check following a cross-country drive. I was able to take advantage of their $20 oil-change special, which made my wallet happy, and thankfully they didn't try to push me to replace a bunch of parts or upgrade my service unnecessarily. Axel was friendly and personable, and the service was speedy. I feel confident in this service center and had a positive customer-service experience. I won't hesitate to bring my car in for routine service again at this location... More
My experience at west hills From the the moment I walked in Rico was there to greet me at the door. It was great at guiding me in choosing the right car for me. I test drove a 20 From the the moment I walked in Rico was there to greet me at the door. It was great at guiding me in choosing the right car for me. I test drove a 2013 grand Cherokee and I fell In love immediately but once we crunched the numbers we figured out it was out of my price range but Rico didn't give up we test drove a couple other cars the we pulled a diamond in the rough the 2014 dodge journey. When it came to financing Rico a Amelia went the distance for me and made the payments very affordable. I'm proud to say west hills is my car place. I want to send my sincerest thanks to Rico and Amelia for getting me in to the perfect car for me More
New Ram Pickup I have recently purchase a new Ram pickup at West Hills. I had an excellent experience while purchasing my new truck. The dealer went out of his way I have recently purchase a new Ram pickup at West Hills. I had an excellent experience while purchasing my new truck. The dealer went out of his way to get the exact truck I wanted. I will do more business with this dealership in the future. Joey More
Thanks Terry I bought a Used 2013 Jeep in Feb and love it! There were a couple of things that I needed checked out as they didn't quite work the same as they did I bought a Used 2013 Jeep in Feb and love it! There were a couple of things that I needed checked out as they didn't quite work the same as they did in my previous Jeep. I wanted to make sure there were no repairs needed. Terry was open to my concerns, explained and demonstrated, what he could but said they would still check out everything to be sure all was working correctly. Everything was fine; I was amused as after the inspection Terry said he learned something too! More
FANTASTIC My husband and I went to look for a bigger vehicle and John Abbott came out to greet us. Right way he was nice and it seemed like my husband and him j My husband and I went to look for a bigger vehicle and John Abbott came out to greet us. Right way he was nice and it seemed like my husband and him just clicked. We test drove a Dodge journey and loved it, but things werent working out how we wanted and John kept at it and found another Dodge Journey that still was beautiful and guess what we drove off with a FANTASTIC car!!! We found out later he was supposed to leave at 4, the time we got there, and stayed to work with us till almost 9:30. More
Update to negative review I posted a negative review about service at west hills Chrysler jeep. After seeing it, the service mngr Jeter called and made it right. He was everyth I posted a negative review about service at west hills Chrysler jeep. After seeing it, the service mngr Jeter called and made it right. He was everything you want a service mngr to be, promt, courteous and helpful. Compromise was appropriate and appreciated. Thanks, Mike R. More
Paul & Kathy Leodler This was an amazing experience - from start to finish he best car buying experience I've ever had. Chad has complete product understanding, unlimited This was an amazing experience - from start to finish he best car buying experience I've ever had. Chad has complete product understanding, unlimited patience and was by far the most professional sales person I've ever encountered. We'll be back and soon to upgrade our other vehicle! More
Nice Job My service advisor Scott did an awesome job in assisting with the service of our 02 Town & Country. He took care of my concerns as well as pointed ou My service advisor Scott did an awesome job in assisting with the service of our 02 Town & Country. He took care of my concerns as well as pointed out an upcoming maintenance item that had been an issue but was unrelated to this visit. The tech who did the inspection and uncovered the item I am grateful to because i would have not known this problem was there. I would recommend to anyone who has a Chrysler product to see Scott let him take care of your vehicle. More
Expanding Family My ever expanding family was in need if a larger vehicle. After researching and deciding on the Dodge Caravan, there was never a question about who I My ever expanding family was in need if a larger vehicle. After researching and deciding on the Dodge Caravan, there was never a question about who I would be buying it from. This dealership has always treated myself and my family with respect and kindness. It's like visiting a friends house any time we find ourselves here, be it for regular maintenance, or to purchase a new vehicle. I have never had a more pleasant experience at any other dealership and I will continue to come here for all my car needs. More
New Jeep Many thanks to Chad Bass for making the lease of a new Jeep Cherokee such as positive experience. From the introduction to the vehicle inspection and Many thanks to Chad Bass for making the lease of a new Jeep Cherokee such as positive experience. From the introduction to the vehicle inspection and induction, Chad was excellent. Thank you for taking the time to make the whole experience "right". More