West Hills Chrysler Jeep Dodge

Avenger! We visited West Hills Dodge on May 24th. We were just there to browse-we met with Chad who was awesome! Not only did he treat us great, he took the ex We visited West Hills Dodge on May 24th. We were just there to browse-we met with Chad who was awesome! Not only did he treat us great, he took the extra time to help us get our Dodge Friends and Family discount that we didn't know how to get! Thank you Chad - wish you would have been around when we bought our Ram 1500!! More

There are still honest Dealerships Wanted to thank Frank Jeffers he was the most professional courteous person at the dealership. He made the experience the best i have ever had a deale Wanted to thank Frank Jeffers he was the most professional courteous person at the dealership. He made the experience the best i have ever had a dealership. Also he was very patient with me in all of my questions and alway answered my emails and phone calls. Thanks you Frank for not only selling me my jeep but making me realize that there are honest people in you line of work, and for putting in all the time into my experience. More

A Top Notch Dealership!!! I had been researching a new truck for about a month. I had come into the dealership a few times during this period and met with Frank Jeffers to go o I had been researching a new truck for about a month. I had come into the dealership a few times during this period and met with Frank Jeffers to go over the many options for me to consider on my next (3rd) Ram investment. After deciding what I wanted, Frank completed a search for the vehicle I wanted and checked on doing a factory order. With all of his efforts and putting up with me! He was able to find a vehicle at another dealership that had all but one option that I wanted and completed a dealer trade to get the vehicle to West Hills. Today I dropped the vehicle off at West Hills to have the one option add to my truck. This was a very pleasurable experience for me and my wife on the purchase. And the employees at West Hills tolerated me through the whole process. My wife and others have told me that I am not always the easiest person to deal with!?!? After the vehicle arrived and all of my needs where met, we moved into the finance department and met with Amelia Riesman and she was another pleasure to work with. She made the process simple and enjoyable to complete. We have bought many new vehicles over the years, but this would have to be the most organized, pleasurable, and professional experience that my wife and I have ever experienced. We were introduced to the sales and service managers during our purchase to make sure that everything was taken care of in the ordering of the one option that we needed installed. Again all top notch people! I have dealt with Hugh Jetter before in the service department and was always treated with respect and professionalism from him and his employees. We will continue to have our vehicles serviced by them, as we have for years. And we will now only buy or vehicles through Frank Jeffers. All of these people are what makes this dealership as great and successful as the are. This is what keeps the Hazelwood / Wiler family at the top of their profession. We have already sent two of our friends that were in the market to purchase a new vehicle to their dealerships, and both bought there and are just as satisfied as we are. Again, a top notch operation! Jack D. Woodard More

ABOVE AND BEYOND!!! As the title states, both my husband, Dwight and myself, Develyn were totally in the wow factor!! Starting out scared and finishing with a huge smile As the title states, both my husband, Dwight and myself, Develyn were totally in the wow factor!! Starting out scared and finishing with a huge smile of astonishment at 100%!!!! My husband went into the dealership on a whim, Frank introduced himself and history was made!! My husband had me come up to the dealership to look at the Chrysler 300, and Frank was quite a sweetheart, comforting, and very understanding with me. I had to be sold, and that Frank did. With all the smiles in the world, this dealership takes care of you 100% from start to finish!! I was amazed, wowed, and the reputation met my very high bar!! I'm grateful, thankful and very blessed to of had the experience West Hills Chrysler-Jeep-Dodge in Bremerton, Wa which offered us in buying our 300S!! Thank you with all my heart and soul Frank, and the team! Sincerely ~~~Develyn More

A good first buy experience John Abbott was the salesman and he was able to help me fine what I wanted, he made it easy and there was no pressure from him. He was also able to he John Abbott was the salesman and he was able to help me fine what I wanted, he made it easy and there was no pressure from him. He was also able to help me with my concerns and to correct any issues I have had. I'm happy as a customer and as a veteran, John is who I would specifically tell someone to see! More

2014 Jeep Grand Cherokee; 15k service+recall+engine detail Required full day with paid car rental. Jeep returned very clean inside and in the engine compartment. Surprised no part available for factory recal Required full day with paid car rental. Jeep returned very clean inside and in the engine compartment. Surprised no part available for factory recall, requiring follow-up visit and discovered next day no data on tire/brake wear; would expect that at 15K service. Would highly recommend Bryan Surface for service customers of this dealership for his experience and customer service competence and attitude. More