West Hills Chrysler Jeep Dodge

Follow up on purchase experience I wanted to follow up on my purchase experience. Today I received my registration and license plates 10 days after the purchase. For me that kind of I wanted to follow up on my purchase experience. Today I received my registration and license plates 10 days after the purchase. For me that kind of service is unheard of when buying a new vehicle. This kind of service is so refreshing to experience. I would have to say that anyone in the Puget Sound area would be making a BIG mistake if they did not consider West Hills CJD when they are in the market. The ultimate ownership of West Hills CJD also include many other brands. So regardless of what brand you are in the market for give them a chance to earn your business More

A honest Dealership I want to share the very positive experience I had when purchasing my 2014 Dodge Ram1500 SLT, Bighorn addition. My husband did his online research, re I want to share the very positive experience I had when purchasing my 2014 Dodge Ram1500 SLT, Bighorn addition. My husband did his online research, reviewing ratings, speaking to sale associates, and emailing dealerships from Bellingham to Olympia. We had a list and narrowed it down to a few dealerships we thought had the best price for the package we wanted. The deciding factors for us choosing West Hills Dodge were the customer reviews. And I have to agree this dealership is stellar. Jay Powers the online representative set us up with John Kielbasa that set us up with the perfect truck. For the 1st time my husband and I agreed without debate on the color, size, and price. Not to mention there was no pressure to purchase add-ons and no hidden cost. Now let me talk a little about the customer service experience. Everyone was great and I know this should be expected but John Kielbasa made us feel like family. He was so down to earth, easy to talk to, and very positive. He never spoke negatively about any other dealership, and acknowledged his co-workers in a positive light. I was so impressed that even though I live within 10 miles of two Chrysler-Dodge dealerships, I will gladly drive the 28 miles to have my vehicle serviced at West Hills. I also want to give a nod to JohnathanPost that did all our finance paperwork. I hope this review helps you also make the best choice in buying your next vehicle. William and Conchita Purchase More

Warranty repair After my first experience with West Hills service department I really did not wish to take my car in for the second appointment for repair. I checked After my first experience with West Hills service department I really did not wish to take my car in for the second appointment for repair. I checked my vehicle in with Charlie Brummett, there service consultant. Charlie informed me about how long my stay would be, offered shuttle service to my house(within ten miles). I elected to wait and told Charlie that I would look around. Within two hours Charlie found me and told me the work was completed, and my new license plates were in, To sum it up, Charlie kept me informed, was up on about how long the repair would take, and offered shuttle service. That sure beat the pants off my first experience with the service dept. Thank you Charlie Brummett. More

Buying on a Whim So, to start off we didnt buy brand new from this dealer. However we did buy a Used Pickup from Rico. It was my Husband's birthday and he had told me So, to start off we didnt buy brand new from this dealer. However we did buy a Used Pickup from Rico. It was my Husband's birthday and he had told me about this Pickup truck that caught his attention and it was fresh on the lot. He told me the price and the details and we made our way down to the dealership to take a look. Well a few hours later we had signed off on everything and we were bringing the truck home soon. Rico, the other sales folk and the financial lady took very good care of us. And tolerated my daughter's high energy as well as my Anxiety of being even at a dealership. those places make me nervous. we were talking to Rico, he had some Navy sea stories as so did we. So breaking the ice was easy. no gimmics or antics just straight up. i apprciated that. sorry about the popcorn mess. my daughter thought it was an endless supply! Rico made sure to call us to let us know when the truck will be ready. It did take almost a week but i understand the holiday weekend put a damper on things. All the work turned out great and the truck is beautiful! thank you for all your help. More

Awesome I was sent to this dealership by mistake, I usually go tot the Toyota Dealership for my oil changes. But this dealership way made up for the mistake. I was sent to this dealership by mistake, I usually go tot the Toyota Dealership for my oil changes. But this dealership way made up for the mistake. I was able to entertain my kids the whole time with their popcorn and great selection of toy cars. In fact I had to carry my son out crying because he didn't want to leave. Best part though was they finished half an hour earlier then expected. More

Amazing service Very friendly and kept their word with all offers. Did not pressure me one bit, and worked very well with demands I wanted with the purchase. Very friendly and kept their word with all offers. Did not pressure me one bit, and worked very well with demands I wanted with the purchase. More

West Hills Chrysler Jeep Dodge Excellent Service I would like to give David Crawford a rating of 10 for his personal service he has given me every time that my Jeep Grand Cherokee needed to be servic I would like to give David Crawford a rating of 10 for his personal service he has given me every time that my Jeep Grand Cherokee needed to be serviced.. More

Amazing Charlie Brummett met me and we went over my Jeep. He was very knowledgeable, friendly and showed personal care in my service. Was fast and on top o Charlie Brummett met me and we went over my Jeep. He was very knowledgeable, friendly and showed personal care in my service. Was fast and on top of it. He even walked my out to my jeep when I was leaving. Unheard of. I will request Charlie next time. More

Charlie was great! Darius "Excellent Customer Service" It was Charlie Brummett with West Hills Dealership who worked with me today. Very professional, answered the Darius "Excellent Customer Service" It was Charlie Brummett with West Hills Dealership who worked with me today. Very professional, answered the questions I needed answered, and looked out for my best interest. More