West Herr Toyota of Williamsville

My car died on Friday morning on my way to work. By Saturday afternoon I met up with Jordan Phillips who was supposed to be helping my niece find a car but then went above and beyond to help me find By Saturday afternoon I met up with Jordan Phillips who was supposed to be helping my niece find a car but then went above and beyond to help me find one as well! He may have gone a little “bald” during the process but I truly appreciate all his time and effort! Thanks again Jordan! More

West herr Toyota in Williamsville is Very unfriendly dealership, they definitely have issues with overpricing in poorly run service department, they quote you one price & charge you another, customer is dealership, they definitely have issues with overpricing in poorly run service department, they quote you one price & charge you another, customer is just another number for them therefore they could afford to be rude to the customer, no concept of delivering vehicle to customer in timely manner, they’re too big for their own good to be worry about little thing call customer care in the service department, they definitely loss my business as well as my friends, big thumbs down. More

Collision shop made a corrective repair noticed upon vehicle pickup after the collision repair was serviced vehicle pickup after the collision repair was serviced More

We needed a car fast and Pat Esposito was on it! The service was fabulous, lots of laughs, and she explained everything. I was able to test drive the car I wanted (Honda CRV) then test drove a Toy The service was fabulous, lots of laughs, and she explained everything. I was able to test drive the car I wanted (Honda CRV) then test drove a Toyota RAV4. Bought the RAV4! Great service, wonderful coffee, and all employees were exceptional. More

Jordan Phillips was an excellent salesperson and is a credit to West Herr Toyota. His forthright demeanor and his ability landed another sale for West Herr. Would gladly work with him again. Another bri credit to West Herr Toyota. His forthright demeanor and his ability landed another sale for West Herr. Would gladly work with him again. Another bright spot is Dan Payne. Dan made the process smooth and easy. Again, another reason that West Herr gained my business. Thanks to these gentleman. True professionals. More

The dealership and sales rep Tom Arnone were great. I received prompt and professional service from the start. I received prompt and professional service from the start. More

I found West employees of Herr to be professional, friendly kind and helpful. I would recommend Weat Herr to anyone needing work on their car. friendly kind and helpful. I would recommend Weat Herr to anyone needing work on their car. More

I have been using this dealership for all of my maintenance service for my Rav4 maintenance service for my Rav4 More

Prompt service, friendly and informative staff. This was our second experience with the service department. Both times were much better than with previous dealer service department. This was our second experience with the service department. Both times were much better than with previous dealer service department. More