West Herr Toyota of Williamsville

Wonderful Experience at West Herr Toyota The West Here Toyota dealership was extremely helpful and knowlagable in helping me find the car that I required. The sales person Adi B. was very won The West Here Toyota dealership was extremely helpful and knowlagable in helping me find the car that I required. The sales person Adi B. was very wonderful to deal with and he assisted me I. Every area that I needed making it a very enjoyable experience. More

Frank C. I live approximately 2 hours away and the salesperson, Frank Comisso, was able to facilitate my purchase of a vehicle with this dealership without any I live approximately 2 hours away and the salesperson, Frank Comisso, was able to facilitate my purchase of a vehicle with this dealership without any haggling. He was extremely professional, courteous, and knowledgeable in his field. He truly made the process smooth. He was able to quote me on a trade in vehicle with a few photos and a quick conversation over the phone before I drove all the way to Buffalo, NY to finalize my deal and pick up my vehicle. He took what I was looking for into consideration and was able to come up with a proposal on a vehicle without making me come into the dealership to sit down in order to hear the offer. Other dealerships I was shopping with wanted me to come in before they would talk numbers with me, which wasn't conducive to my schedule. In addition to his intial service he continues to keep in contact and help me with any questions I have pertaining to the vehicle. He didn't just sell a vehicle and forget about me. I plan on shopping through Frank at West Herr for a very long time. More

Comfortable car buying experience West herr has the best selection and best prices hands down. Helpful knowledgeable and friendly sales professionals is just a bonus because they alrea West herr has the best selection and best prices hands down. Helpful knowledgeable and friendly sales professionals is just a bonus because they already have a great reputation. I did my homework as always and ended up at west herr for another used SUV. Second vehicle from this world class car dealership!!!!!!!!! More

great customer service went in to buy a used suv. Chris D (sales) spent the entire day (literally) helping me find the car I liked with honesty and no pressure. after the pu went in to buy a used suv. Chris D (sales) spent the entire day (literally) helping me find the car I liked with honesty and no pressure. after the purchase, Rob (manager) went above and beyond to fix any issue with the car (its a used car). got a great deal and great service. wont go anywhere else for next purchase and recommend them to everyone. More

Horrible customer service I purchased a new vehicle off the lot. One there higher end trucks. I only got one key for the vehicle the other key was supposed to be mailed to me l I purchased a new vehicle off the lot. One there higher end trucks. I only got one key for the vehicle the other key was supposed to be mailed to me like we agreed. A month goes by still nothing I email them about the key they contact me saying I would have to go to the dealership and get one made. Had I not contacted them they would of never did anything. So for the Inconvienence I get offered a pathetic oil change when it costs $30 in gas just to go there. So I hope they don't treat all there customers like this. I'll never go there again!!!! More

Thank you Mike Had a great experience with Mike Uschold. No pressure but informative. Was able to drive out with my new Toyota Corolla the same day. I highly recomme Had a great experience with Mike Uschold. No pressure but informative. Was able to drive out with my new Toyota Corolla the same day. I highly recommend Mike and West Herr. More

Outstanding Service I highly recommend this dealership, and it is only by chance that we bought our car elsewhere. (Looking for highly specific used vehicle and in a hurr I highly recommend this dealership, and it is only by chance that we bought our car elsewhere. (Looking for highly specific used vehicle and in a hurry, as it turned out.) From the bright, well-organized, clean showroom to the friendly and efficient staff, our experience at West Herr Toyota of Williamsville was great. In particular, our experience with George Cannon was outstanding. He was smart, knowledgeable, honest, and articulate. We never felt pressure of any kind--pressure is a complete turnoff for me in a car sales situation--and George was endlessly patient in trying to answer all our questions and search for vehicles, driving us to a different lot and even fetching a car from a distant lot. We would have been very happy to do business with George and this dealership, and we would recommend West Herr Toyota of Williamsville (and George Cannon) to friends. More

Got that feeling like we were being snaked Visited Toyota of Wmsvie to check out a SUV, however after much to do, the sales associate gave us a high number. The usual BS of Toyota value, qualit Visited Toyota of Wmsvie to check out a SUV, however after much to do, the sales associate gave us a high number. The usual BS of Toyota value, quality, and hot vehicles. There are plenty of other manufacturers that produce quality vehicles. When we saw the price, it left us shocked and the associate did not seem thrilled. We also considered other brands that fell under the West Herr umbrella. The original sales associate conveniently pushed us off when we visited one of their other lots. More

Doesn't care about customers Went to look at used car and trade in mine. The first car was filthy even tho it was suppose it b ready to go, and it had a cracked window. Then after Went to look at used car and trade in mine. The first car was filthy even tho it was suppose it b ready to go, and it had a cracked window. Then after test driving a second car that I did like the sales guy moved on to someone else and we were waiting 45 min for the sales guy we had to come back over. Then I was offered 3000 less then Kelly Blue book value for my trade in. What an insult. This dealership obviously doesn't care about its costumers. Your just a #. I'll take my business else where. More

Salesperson excellent I would go back again to her Quoted a price over the phone and when we got there nothing changed-I plan to deal with West Herr in the future and send all my friends there. Quoted a price over the phone and when we got there nothing changed-I plan to deal with West Herr in the future and send all my friends there. More