West Herr Toyota of Williamsville

Great customer service! The salesman was a great help in looking and finding my choice and has a great supporting cast to make everything go smoothly and quickly! most impor The salesman was a great help in looking and finding my choice and has a great supporting cast to make everything go smoothly and quickly! most importantly no pressure! More

Great service Salesperson Joe Furlong was fabulous and very knowledgeable. He even came to work an hour early so that we wouldn't be delayed in picking up our new Salesperson Joe Furlong was fabulous and very knowledgeable. He even came to work an hour early so that we wouldn't be delayed in picking up our new car. More

Came for an oil change, left with a new car!! Johnna Weiss was helpful, kind, patient, informative and was looking out for my best interest. She reached out to me to suggest the possibility of m Johnna Weiss was helpful, kind, patient, informative and was looking out for my best interest. She reached out to me to suggest the possibility of me being able to purchase a new vehicle. Took the time to answer all questions and explain the vehicle and the vehicle's technology. Joe Mceachin wanted to make a new car a reality for me and wanted my business. Tom Vullo found the best financing available for my needs. More

Quality Assistance Being new to the Buffalo area and never previously needing a car, I realized that I would definitely need a more efficient way of getting to work. I w Being new to the Buffalo area and never previously needing a car, I realized that I would definitely need a more efficient way of getting to work. I was referred to West Herr Toyota via the Select Program and it made getting a vehicle extremely easy. I was quickly set up with an appointment with Joe Furlong, where I could ask my endless string of questions, go for a test drive, and gather all the information I needed to make an informed choice. I would highly recommend this dealership due to the ease at which everyone makes the entire car lease process, which is far shorter than I imagined it would be with West Herr's extremely quick delivery. More

New car Mike Uschold made buying my car utterly painless. I was turning in a lease and purchasing a new leased car. The experience couldn't have gone smooth Mike Uschold made buying my car utterly painless. I was turning in a lease and purchasing a new leased car. The experience couldn't have gone smoother. Mike and I discussed what I wanted and when I was ready he had exactly what I wanted. I walked in to the dealership at 3:30 and left with a new car at 5:30. He is definitely the go to guy when you want a car!! More

It was my second GREAT purchase experience w/ Mike Uschold Mike was wonderful to work with. He understood my need and found the right solution for us!!! I would definitely recommend Mike to friends! I will Mike was wonderful to work with. He understood my need and found the right solution for us!!! I would definitely recommend Mike to friends! I will definitely think of Mike when I purchase again in the future! More

Great service again! My salesman Chris was very patient and thorough and spent time to ensure I purchased a great truck and received outstanding service. He was very perso My salesman Chris was very patient and thorough and spent time to ensure I purchased a great truck and received outstanding service. He was very personable and addressed every question I had. Let's just say I took my truck in for service and needed new tires..& walked out with a new truck. From the salesman to the manager to the finance manager...everyone was great and made this a pleasurable experience. This is why I'm a 3-peat customer.. More

Amazing exciting time! I gave a five star rating because our sales Rep. Kristen L. Went above and beyond to make sure our experience at West Herr Toyota was everything we a I gave a five star rating because our sales Rep. Kristen L. Went above and beyond to make sure our experience at West Herr Toyota was everything we asked for and more. Kristen made us feel like we were just as important as everyone else there. I felt like i have known her forever but i just met her. When we are ready to buy another vehicle i won't go to anyone but her. I will send everyone i know to Kristen L. Thank you Kristen for making our experience one to remember! More

Awesome very smooth no B/S all about customer service A1 Dealership 3rd vehicle I purchased from west herr they are all about customer service dealers are built around your needs top shelf from sales all A1 Dealership 3rd vehicle I purchased from west herr they are all about customer service dealers are built around your needs top shelf from sales all the way to service More

They are amazing at Toyota. Kristen Lawrence is amazing and she went above and beyond to get me to walk off the lot with my dream truck and Mike Johnson was amazing at going over Kristen Lawrence is amazing and she went above and beyond to get me to walk off the lot with my dream truck and Mike Johnson was amazing at going over the paperwork!!! Amazing team work there!!! More