West Herr Toyota of Williamsville

Fast, courteous and comfortable I had a great salesman named Richard Mcnerney. He took the extra time (on a very cold day) to go over all the features and safety functions of the veh I had a great salesman named Richard Mcnerney. He took the extra time (on a very cold day) to go over all the features and safety functions of the vehicle which was great for us because we bought the Toyota RAV4 for our 17 year old daughter and safety was our 1st concern. He also went out of his way to be sure we had a large bow to put on the car to make it a unforgettable memory for our family. Thanks so much to West here and Richard for taking the extra steps to make this our BEST car buying experience ever!!! More

Excellent service and fast I have been a Toyota customer for a few years. They always are very professional and provide excellent service. They don’t press or push you into buyi I have been a Toyota customer for a few years. They always are very professional and provide excellent service. They don’t press or push you into buying a vehicle. Very satisfied. More

We bought a new car Our sales associate, George Cannon, made buying a car easy. He is very knowledgeable and trustworthy. We would buy another car from this dealership a Our sales associate, George Cannon, made buying a car easy. He is very knowledgeable and trustworthy. We would buy another car from this dealership and sales associate. More

Disappointed service Purchased a used RAV4 and immediately had issues. Dealership said they would cover it, made the appointment and came to get things fixed. They had th Purchased a used RAV4 and immediately had issues. Dealership said they would cover it, made the appointment and came to get things fixed. They had the vehicle for hours, and when we returned to pick it up, they hadn't fixed a single thing they promised. Instead saying we had caused the issue and would have to pay. Terrible. More

Great car buying experience West Herr delivered an excellent buying experience and a fair price on my new Camry. I was able to handle most everything by email and then just show West Herr delivered an excellent buying experience and a fair price on my new Camry. I was able to handle most everything by email and then just show up to the dealership to pick up the car. George did a fantastic job of moving the paperwork quickly and answering all the questions I had on the vehicle. I highly recommend west herr and George! More

Excellent Service Brought my vehicle in for scheduled service. Slight glitch with the tires that were ordered. Service manager called me and explained the situation. We Brought my vehicle in for scheduled service. Slight glitch with the tires that were ordered. Service manager called me and explained the situation. West Herr offered a better quality tire to replace the wrong size tires that were mistakenly ordered. My vehicle was ready on time and rides like new. Would definitely recommend West Herr Toyota in Williamsville. More

Another Rav4 I had a great experience once again with Mike Uschold. He made the whole thing painless. Great guy...great car.... great dealership. See you in 3 year I had a great experience once again with Mike Uschold. He made the whole thing painless. Great guy...great car.... great dealership. See you in 3 years!! More

Thank you Scott Great service again. Pressure free. Very knowledgeable. I recommend all my friends directly to West Herr and Scott. Thank you again. See you in 3 year Great service again. Pressure free. Very knowledgeable. I recommend all my friends directly to West Herr and Scott. Thank you again. See you in 3 years. More

10 getting a new car I like the way I get treated and I didn't have to wait long for someone to to talk to me.they helped with the financial deal I like the way I get treated and I didn't have to wait long for someone to to talk to me.they helped with the financial deal More

New car I have never had a bad experience Patsy is the best and always takes good care of me! She always makes the process so painless. I have never had a bad experience Patsy is the best and always takes good care of me! She always makes the process so painless. More