West Herr Toyota of Williamsville

Perfect scheduling, had inspection, oil changed and recall on cameras, very pleasant customer service and top notch recall on cameras, very pleasant customer service and top notch More

Excellent experience Shawn and the team were super amazing. They found us a car same day, in the budget that we have. The financial team super amazing. They found us the exact match. amazing. They found us a car same day, in the budget that we have. The financial team super amazing. They found us the exact match. More

I have worked with George Cannon on the purchase of 3 different 4 Runners since 2018. During the end of the COVID crisis, he reached out to me because resale values for my car were high. He looks out f different 4 Runners since 2018. During the end of the COVID crisis, he reached out to me because resale values for my car were high. He looks out for his customers. George is an easy person to talk with and keeps all things open and honest. I have built a good friendship with him over the last few years. I knew I wasn’t being swindled and that I was getting a good deal. When it came time for finance with the purchase of my most recent 4 Runner, I worked with Scott Flick. Scott went over all options in detail with me and gave me his honest opinion on the necessity of the options for my specific purchase and habits. I purchased some of the options that I needed and ignored the ones I did not. I was never pressured to buy all options. The whole experience with my most recent and past purchases have made me feel welcomed, good about buying the vehicles, and that I made the right choice in vehicle. I have never regretted buying them. Mr. James McCollough, the general manager, came over and introduced himself to me because he was thanking me for my continued loyalty to West Herr Toyota and George. Thank you all for an enjoyable buying experience! More

My sales rep, Jeff Haas, was excellent. He explained various car features and provided options that suited my needs. I wasnt sure which Toyota model to choose and he guided me thru the choi He explained various car features and provided options that suited my needs. I wasnt sure which Toyota model to choose and he guided me thru the choices. He pointed out features that mattered to me. More

We took possession of our 2024 RAV4 XLE yesterday. Previous to ordering the car I looked at these reviews and saw the many GREAT reviews mentioning Ari, so that is who I chose to deal with. The review Previous to ordering the car I looked at these reviews and saw the many GREAT reviews mentioning Ari, so that is who I chose to deal with. The reviews were spot-on! He was wonderful to deal with. He answered texts, calls, and emails right away. He called me from his home after hours and even on a Sunday! If you want a pleasant car buying experience, Ari’s your man! Fahad was just fantastic in showing us all the features and buttons and set up the Apple Car Play for us. My Wife and I both felt much better about using the car’s different features. More

My sales man George was fantastic, great no hassle experience. Dealer was excellent, I had a few concerns but they were dealt with quickly and professionally and to my total satisfaction! experience. Dealer was excellent, I had a few concerns but they were dealt with quickly and professionally and to my total satisfaction! More

Ari was great to work with and helped me through the entire process from getting the car I wanted to his dealership to finalizing the purchase of my vehicle. I would for sure recommend him to anyone loo entire process from getting the car I wanted to his dealership to finalizing the purchase of my vehicle. I would for sure recommend him to anyone looking to get a new car because he was so patient, understanding, and knowledgeable. More

Tom is fantastic. He is helpful, a good listener and very professional. He took care of the problem in our Rav 4 very well . He is helpful, a good listener and very professional. He took care of the problem in our Rav 4 very well . More

Excellent experience! Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue Leased a car , all the staff from Adi , Ari , Scott to Fahad were very knowledgeable and very helpful . We are return customers and will continue to return to West Herr Toyota for future leases and car maintenance visits! Thank you for all the help! More

Professional and responsive staff. Frequent updates and communication. I was very pleased with my collision claim handling, and the excellent end result! Frequent updates and communication. I was very pleased with my collision claim handling, and the excellent end result! More