West Herr Toyota of Williamsville

From the 1st minute I looked on line and to the final signature, everyone was very honest and very helpful signature, everyone was very honest and very helpful More

Service and communication were excellent. The vehicle was completed in a timely fashion and was washed prior to my picking it up The vehicle was completed in a timely fashion and was washed prior to my picking it up More

Efficient, courteous, and respectful Work done with out any delays They are spot on and good any delays They are spot on and good More

Tom my service manager is great , he’s always willing to go the extra mile. go the extra mile. More

Came in for my routine general maintenance on my vehicle. Tom Kashuba took good care of me. He provided excellent customer service & went above and beyond for me. Tom Kashuba took good care of me. He provided excellent customer service & went above and beyond for me. More

I’ve been to 2 prior dealers who left my vehicle a greasy mess. Today my vehicle was spotless. It’s nice to have found a dealer who respects my vehicle and took care to return it to me in the same condition mess. Today my vehicle was spotless. It’s nice to have found a dealer who respects my vehicle and took care to return it to me in the same condition that it came in. I believe that I have found my dealer. Thank you. More

Perfect scheduling, had inspection, oil changed and recall on cameras, very pleasant customer service and top notch recall on cameras, very pleasant customer service and top notch More

Excellent experience Shawn and the team were super amazing. They found us a car same day, in the budget that we have. The financial team super amazing. They found us the exact match. amazing. They found us a car same day, in the budget that we have. The financial team super amazing. They found us the exact match. More

I have worked with George Cannon on the purchase of 3 different 4 Runners since 2018. During the end of the COVID crisis, he reached out to me because resale values for my car were high. He looks out f different 4 Runners since 2018. During the end of the COVID crisis, he reached out to me because resale values for my car were high. He looks out for his customers. George is an easy person to talk with and keeps all things open and honest. I have built a good friendship with him over the last few years. I knew I wasn’t being swindled and that I was getting a good deal. When it came time for finance with the purchase of my most recent 4 Runner, I worked with Scott Flick. Scott went over all options in detail with me and gave me his honest opinion on the necessity of the options for my specific purchase and habits. I purchased some of the options that I needed and ignored the ones I did not. I was never pressured to buy all options. The whole experience with my most recent and past purchases have made me feel welcomed, good about buying the vehicles, and that I made the right choice in vehicle. I have never regretted buying them. Mr. James McCollough, the general manager, came over and introduced himself to me because he was thanking me for my continued loyalty to West Herr Toyota and George. Thank you all for an enjoyable buying experience! More

My sales rep, Jeff Haas, was excellent. He explained various car features and provided options that suited my needs. I wasnt sure which Toyota model to choose and he guided me thru the choi He explained various car features and provided options that suited my needs. I wasnt sure which Toyota model to choose and he guided me thru the choices. He pointed out features that mattered to me. More