West Herr Toyota of Williamsville

The dealership was kind, courteous. I made my appt with Adam who repaired a scrape on the driver side rear. It looked like it had never had to be repaired. It looked brand new. He also had the vehicle read Adam who repaired a scrape on the driver side rear. It looked like it had never had to be repaired. It looked brand new. He also had the vehicle ready sooner than expected. 5 star service. Everyone from the receptionist to the mechanics was ever so pleasant and polite. I thank you for my beautiful shiny black Chevy Exquinox 2018 look spectacular.I will use this dealer again and refer others. Again thanks a bunch Adam and his team.💯👌👏 More

West Herr Toyota of Williamsville provides great service. I own a 2006 Highlander and they keep it in tip top running order! Anytime I’ve had an issue they resolve it quickly. I own a 2006 Highlander and they keep it in tip top running order! Anytime I’ve had an issue they resolve it quickly. More

I found the people to friendly, courteous, and well organized. A pleasant experience. organized. A pleasant experience. More

Jessie and the entire staff at West Herr are the best. More

I had a very nice friendly experience with Zack at west Herr collision! Everything was done to my expectations!!! I would definitely recommend west Herr collision! Herr collision! Everything was done to my expectations!!! I would definitely recommend west Herr collision! More

Had my 2010 Camry repainted due to a recall. The painting was good but when I picked it up the front window was cracked. They told me to call my insurance co. The rear fender was not reconnected properly. was good but when I picked it up the front window was cracked. They told me to call my insurance co. The rear fender was not reconnected properly. They did not put the mud flaps back on. They did not put the body side molding back on. They put the wrong badges on. The hood seal was missing. The trim around the windows was not reinstalled properly. After going back several times they finished. The front passenger window still does not work. If you have work done make sure you double check everything before leaving. Would not recommend west herr for body work. Don’t want to go back as they look at you like you are a problem customer More

Williamsville West Herr Toyota Service Department is always a solid experience (2012 Sienna, 2018 Highlander). Over the years they have proven to be knowledgeable, high-quality, kind, accommodating, tru always a solid experience (2012 Sienna, 2018 Highlander). Over the years they have proven to be knowledgeable, high-quality, kind, accommodating, trustworthy, efficient, and competitively priced. I have never had a negative experience and they generally perform beyond my expectations. In large part, the service is experience is why I will continue to buy my vehicles at Williamsville West Herr Toyota. More

I use West Herr simply because I trust their honest appraisal of what my auto requires done and the work done to maintain it. The service writer (person checking me in) is a pleasure to work with. appraisal of what my auto requires done and the work done to maintain it. The service writer (person checking me in) is a pleasure to work with. More

Jeff haas was great. Everything was thourghly explained. Looking forward to many years with my new Toyota. Jeff is very open and friendly. Paper work went fast. Looking forward to many years with my new Toyota. Jeff is very open and friendly. Paper work went fast. More