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West Herr Toyota of Williamsville

Williamsville, NY

4.6
369 Reviews

8129 Main Street

Williamsville, NY

14221

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Showing 369 reviews

September 04, 2021

This was my first time being at this location for my car maintenance. Jessie was very helpful & very informative. An issue with my car came up & we got it resolved. Glad to have warranty. Thank You West He More

by Alison Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie (Service Advisor) Patrick (Shuttle Driver), Pat Schiske
August 26, 2021

Service, the value of my car and talking with Jeff about getting a new car was excellent. More

by tammyjo.goodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Schiske
August 22, 2021

Patricia Esposito was excellent very professional knowledgeable and I would recommend her and the dealership without reservation. Gerald Gentile More

by mortg104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Esposito , Pat Schiske
August 17, 2021

Just talk to Dom at West Herr from the service department. He was the worst. Not happy with the service, they keep talking about how Covid is slowing them down very disappointed in service! More

by 16Banjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dom
August 06, 2021

Tom Bull made everything incredibly easy for me. I got a great deal on a brand new 2021 Corolla LE in my first choice color! All the new gadgets and connections to my iPhone were made for me and I drove off More

by Bkeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bull !, Pat Schiske
July 30, 2021

Excellent ,fast service,friendly staff,clean car to drive home. Waiting area was clean,social distancing was in place,friendly clerk who took payment for service on my car. More

by smithretired31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
July 29, 2021

Easy to schedule appt. online. Email reminders. Staff professional and friendly. Explained repairs needed and why. Shuttle available. Clean bathrooms and waiting area with internet available. More

by ma69jazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
July 23, 2021

Thank you for the quick service and friendly faces. Glad to be part of this Toyota family! Always helpful and kind! Have a great day! More

by Denali56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I’m bad with names
July 09, 2021

I love the dealership the service is awesome I wouldn’t get my vehicles from any other place I’ve got four vehicles from them already this one I’m keeping for a long time thank you to Eric Hartman he’s an More

by Virginia Cassick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hartman
July 09, 2021

West Herr Completed job efficiently and successfully. Surprised us by actually washing the car and it looked great at Pickup. Receptionist was also very friendly. Amanda was excellent in Communicating t More

by saschwarz237@roadrunner.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision Shop
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