West Herr Toyota of Williamsville

Service person Rachael was efficient, personable, and and professional. Waiting time for services to vehicle was very good. professional. Waiting time for services to vehicle was very good. More

Could not have asked for a better experience! Kristin was was absolutely wonderful .Always ready to offer me options patiently. was absolutely wonderful .Always ready to offer me options patiently. More

Fast efficient service work. Car was washed after service. Waiting room was comfortable, great coffee bar. service. Waiting room was comfortable, great coffee bar. More

Not impressed w the “bait and switch” games played by West Herr Toyota of Canandaigua! Beware of slimy sales techniques used by this facility! They put the price of the car on their website and tell yo West Herr Toyota of Canandaigua! Beware of slimy sales techniques used by this facility! They put the price of the car on their website and tell you they’re pretty sure it’s on the lot new, but there’s definitely the same car used for only 2k miles….and after driving the 1.5 hours to go get it you realize there is no “new” car and the used car goes for $7k more than the price of the brand new one “on their lot” -Disgusting! More

Robin Kress is always very helpful She keeps you informed about the status of your car informed about the status of your car More

Fast, polite service. They washed the car at no extra charge, washed a mat at my request, and did not do one of the services I was expecting because they said I didn't need it. So, they are honest. charge, washed a mat at my request, and did not do one of the services I was expecting because they said I didn't need it. So, they are honest. More

This was my first time being at this location for my car maintenance. Jessie was very helpful & very informative. An issue with my car came up & we got it resolved. Glad to have warranty. Thank You West He maintenance. Jessie was very helpful & very informative. An issue with my car came up & we got it resolved. Glad to have warranty. Thank You West Herr Team for all you do!!!! More

Service, the value of my car and talking with Jeff about getting a new car was excellent. getting a new car was excellent. More

Patricia Esposito was excellent very professional knowledgeable and I would recommend her and the dealership without reservation. Gerald Gentile knowledgeable and I would recommend her and the dealership without reservation. Gerald Gentile More

Just talk to Dom at West Herr from the service department. He was the worst. Not happy with the service, they keep talking about how Covid is slowing them down very disappointed in service! department. He was the worst. Not happy with the service, they keep talking about how Covid is slowing them down very disappointed in service! More