West Herr Toyota of Canandaigua
Canandaigua, NY
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Ryan Phillips was very professional and helpful and made us feel very comfortable in the process! He was patient in explaining things to us and was very knowledgeable about the product. us feel very comfortable in the process! He was patient in explaining things to us and was very knowledgeable about the product. More
Staff needs training on how to wear a mask around customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their mask customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their masks UNDER their noses. Not acceptable. More
Cassie and Nicholas (salespersons) was patient and understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. More
Kyla is wonderful In the service department. She is professional, enthusiastic and explains things in detail. My issue is with the dealership due to their misrepresentation and failure to keep their wo professional, enthusiastic and explains things in detail. My issue is with the dealership due to their misrepresentation and failure to keep their word. More
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Chris Verstraete was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs The process was stress free and pleasant. Chris Verstraete was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I would recommend to go see Chris at this location if looking to purchase a new or used vehicle. More
The service lady that works there ( Jodi ).She is a very The service lady that works there ( Jodi ). She is a very outstanding service lady there. She was very kind and very understanding to my issues and The service lady that works there ( Jodi ). She is a very outstanding service lady there. She was very kind and very understanding to my issues and she took time explaining everything to me. If i knew a way to give her a outstanding award, she would get one from me. Kraig S. Bailey More