West Herr Toyota of Canandaigua

Excellent tech skills and a focus on personal contact give the customer great satisfaction and confidence in what is being done give the customer great satisfaction and confidence in what is being done More

Joshua and the West Herr family made buying my new car, the first car I’ve owned that wasn't at least 10 years old when I got it, a truly wonderful experience. I can’t sufficiently articulate how meaningfu the first car I’ve owned that wasn't at least 10 years old when I got it, a truly wonderful experience. I can’t sufficiently articulate how meaningful their service, guidance, and support mean to me. I went into the experience having done significant research into other makes and models, and having settled on the Rav4Prime. However, throughout the test driving, ordering, and buying experience, they made the entire process smooth and easy, no pressure, all support. Now the monthly payments on this awesome car are going to be less than what I used to have to pay in gas for my old car. Thanks to Joshua, and everyone at West Herr, I’ve already told everyone in my circles to come to you when they need a new car. I highly encourage anyone in a similar position to go through West Herr. More

Our experience at west herr is always great. The service Our experience at west herr is always great. The service is good and the people are fantastic. Our experience at west herr is always great. The service is good and the people are fantastic. More

Professional work, great customer service at check in and check out, and Little Debbies in the vending machine. What more do you need? check out, and Little Debbies in the vending machine. What more do you need? More

Jodie was really nice and took care of us today. Also Noah is a wonderful young man who took us back to the dealership after we waited at the casino😃. Thanks again West Herr. We love our Toyota r Noah is a wonderful young man who took us back to the dealership after we waited at the casino😃. Thanks again West Herr. We love our Toyota rav 4 prime! More

They were on time with the service and the waiting was minimal. They did a nice job. minimal. They did a nice job. More

Staff needs training on how to wear a mask around customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their mask customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their masks UNDER their noses. Not acceptable. More

Cassie and Nicholas (salespersons) was patient and understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. More

Very efficient and work was done sooner then expected very courteous staff comfy waiting room very courteous staff comfy waiting room More