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West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
178 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 178 reviews

November 11, 2022

Nice people, they were was spot on how long it would take to fix vehicle would return again More

by Tny26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
November 11, 2022

Dan is very laid back and listens to what you are looking for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him w More

by Chloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
November 09, 2022

Jodi was great, helpful and very knowledgeable. . Will definitely use West Herr service dept again in the future. More

by Bob S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodi Will
October 08, 2022

West Herr is the best Toyota dealer I have ever experienced in my 79 years of life ! They really go the extra mile for customers and their staff . More

by Jamestbriggs42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Santmyer, Nicholas Easton
Oct 08, 2022 -

Jamestbriggs42 responded

Thank you for the great service and friendly atmosphere ! You guys are the best !

September 10, 2022

Chuck was incredible helpful in working with us to get a car that meets the needs of our family. From sales to financing it was a great experience. More

by Megankeller124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whiting , Nicholas Easton
September 10, 2022

Great service once you make contact. Tough getting directly through to Canandaigua service. Never answer phone and goes to call center to leave message and get call back - hours later. I More

by Jspieg7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodie in service and Joshua in Sales
September 08, 2022

Friendly fast service with a nice waiting lounge and personable service writer and a reasonable price More

by deny-azures0t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
August 16, 2022

The service is quality and reasonable compared with other dealerships. Wait time is below average. More

by rickparsons7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Jodie
Aug 16, 2022 -

rickparsons7@gmail.com responded

Keep doing what you are doing, please! Thank you for the great service.

August 03, 2022

Pre appointment reminders were good. Intake of vehicle upon arrival covered requested areas of interest Check out feedback was precise based on my requests and explained line item char More

by Bobandgloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Stonemetz
May 31, 2022

Overall, dealing with West Herr has been satisfactory. The vehicle is still new so we shall see. More

by candrea2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica, Nicholas Easton
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