West Herr Toyota of Canandaigua
Canandaigua, NY
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Dealership was most helpful. The people I dealtwith were very pleasant and took care to see that my car was serviced and ready for pickup in timely fashion. The people I dealtwith were very pleasant and took care to see that my car was serviced and ready for pickup in timely fashion. More
Dealership was great. All the people I dealt with wear very polite and helpful. I would recommend there service department to anyone. All the people I dealt with wear very polite and helpful. I would recommend there service department to anyone. More
A special word of thanks to the staff and especially Mike S., the General Manager of West Herr Toyota of Canandaigua for taking the time to meet with me and going above and beyond to make sure that I was sat S., the General Manager of West Herr Toyota of Canandaigua for taking the time to meet with me and going above and beyond to make sure that I was satisfied with the resolving of my concerns. As a loyal Toyota owner for over 32 years I would highly recommend this dealership. More
Thought their service department was very in-personable, for two days I called and they didn’t answer their phones, so you have to leave your phone number for them to return your call. Finally I sent them for two days I called and they didn’t answer their phones, so you have to leave your phone number for them to return your call. Finally I sent them a text message because you have that option also and they immediately connected me to a person to return my message via text. I miss the service department of Lebrun Toyota which was bought out by West Herr. More
Everyone is congenial and helpful. Easy to schedule a visit. Very accommodating and professional. Reception area and waiting lounge very comfortable. Easy to schedule a visit. Very accommodating and professional. Reception area and waiting lounge very comfortable. More
Dan is very laid back and listens to what you are looking for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him w for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him when I was ready to get a car. I was able to get the car I really wanted. More
West Herr is the best Toyota dealer I have ever experienced in my 79 years of life ! They really go the extra mile for customers and their staff . experienced in my 79 years of life ! They really go the extra mile for customers and their staff . More