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West Herr Toyota of Canandaigua

Canandaigua, NY

4.7
178 Reviews

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 178 reviews

October 05, 2023

Disappointed that after the service call there was still an error light on the dash and I was not informed prior to picking the vehicle up. When I questioned about it was told that they did not put a code More

by Chachten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
Oct 06, 2023 -

West Herr Toyota of Canandaigua responded

We are sorry to hear this was your experience with us. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

September 30, 2023

Daniel at west Toyota canadaigua went out of his way to find me the 6 speed manual transmission truck I was looking for More

by kennyjohn8767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
September 27, 2023

We traveled from WaterIoo to West Herr Toyota because, according to my research, they were able to get their hands on so many different brands of vehicles that might interest my wife and me. We think we More

by dvstahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Fagner
September 15, 2023

Excellent work and very friendly staff, I really enjoyed my time there. Fast service also. More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
September 14, 2023

Fast, smooth and courteous service. Wonderful place to wait with drinks, television, Wifi and snacks. More

by vogelbobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
August 29, 2023

Fantastic and very helpful towards my decision and not pushy sale person was great like everyone in dealership More

by Dutchclement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
July 29, 2023

Jodie was very pleasant and helpful. The check out staff was very pleasant also. Dealership was immaculate More

by Montana girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi
July 08, 2023

Tyler F. , my salesman, was phenomenal. I don’t say that lightly! As I said to one friend I’d rather have an operation than buy a car. From contacting Lily More

by Rbevivino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler F (Salesman), Lilly and Kate (finance)
June 22, 2023

Friendly, very knowledgeable of their job and the work that has to be done, make you feel comfortable in your surroundings. More

by Judy von Wiegen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jodie Will, Nicholas Easton
June 09, 2023

Very good service and their quality is the best I drive from far away for their quality service! More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton