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West Herr Toyota of Canandaigua

Canandaigua, NY

Overview
Reviews
Vehicles
4.8
173 Reviews
Call Dealership (585) 394-5280

2435 Rochester Rd

Canandaigua, NY

14424

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Showing 173 reviews

March 15, 2024

Everyone is extremely friendly and courteous , I was not expecting the high cost of an oil change and tire rotation.Being retired on a fixed income unfortunately will need to look elsewhere for that service More

by rebeccalankford109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
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March 07, 2024

I had my 4 runner serviced today and did an excellent job these guys are amazing ! More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
Report | Print
January 12, 2024

You will not find a service dept better than this - caring, thorough, friendly. They go above and beyond with their customers. More

by pq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi, Steve, Cody
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January 10, 2024

It is hard to mess up a state inspection and a tire rotation. I will see you in 5000 miles. More

by Jim.cala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodie
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October 31, 2023

Couldn't be more helpful. Great team work. Attentive to your needs. A standard for customer service. Check out the Tele Tubby More

by Tina Tubby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Reisinger
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October 05, 2023

Disappointed that after the service call there was still an error light on the dash and I was not informed prior to picking the vehicle up. When I questioned about it was told that they did not put a code More

by Chachten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica
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Oct 06, 2023 -

West Herr Toyota of Canandaigua responded

We are sorry to hear this was your experience with us. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

September 30, 2023

Daniel at west Toyota canadaigua went out of his way to find me the 6 speed manual transmission truck I was looking for More

by kennyjohn8767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
Report | Print
September 27, 2023

We traveled from WaterIoo to West Herr Toyota because, according to my research, they were able to get their hands on so many different brands of vehicles that might interest my wife and me. We think we More

by dvstahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Fagner
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September 15, 2023

Excellent work and very friendly staff, I really enjoyed my time there. Fast service also. More

by dmartin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
Report | Print
September 14, 2023

Fast, smooth and courteous service. Wonderful place to wait with drinks, television, Wifi and snacks. More

by vogelbobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Easton
Report | Print
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