West Herr Nissan of Williamsville

Toyota Camry This is my first car and the experience was great! The salesman Peter was very helpful! I love the car and hope to love it for years to come. This is my first car and the experience was great! The salesman Peter was very helpful! I love the car and hope to love it for years to come. More

QX60 Purchase Certified Pre Owned Very Satisfied. Salesman Peter Leising was excellent and very easy to work with. Dealership worked with us on pricing and financing options. Would d Very Satisfied. Salesman Peter Leising was excellent and very easy to work with. Dealership worked with us on pricing and financing options. Would do business with them again in the future. More

Amazing Absolutely amazing experience from start to finish! Dan Fabrizio helped me find my dream car. He got me in and out of the dealership promptly as I req Absolutely amazing experience from start to finish! Dan Fabrizio helped me find my dream car. He got me in and out of the dealership promptly as I requested as I am always on the go. Everything was ready for me to sign and get in and out. He made it so easy. Thanks Dan! More

Professional I gave a 5 star rating because service was great from beginning to end. Staff were super friendly and professional i felt like i was important and the I gave a 5 star rating because service was great from beginning to end. Staff were super friendly and professional i felt like i was important and they appreciated my business. More

Organized and Nice This is my second time buying a car at this dealer. I am OK with how everything was handled. Attentive and experienced in their work. This is my second time buying a car at this dealer. I am OK with how everything was handled. Attentive and experienced in their work. More

Love! I just bought a new Nissan Rogue and I absolutely love it and would highly recommend it! The sales man (Mike) that helped me decide on a rouge was ver I just bought a new Nissan Rogue and I absolutely love it and would highly recommend it! The sales man (Mike) that helped me decide on a rouge was very informative, very helpful and super super friendly! I'm not the easiest person to deal with when it comes to picking out the best car for my needs but Mike was very patient, understanding, and worked to meet all of my needs! More

Amazingly Genuine Service Probably the only experience I've had with a dealership that was not a headache. I've dealt and been to numerous dealerships in both Northern NY and W Probably the only experience I've had with a dealership that was not a headache. I've dealt and been to numerous dealerships in both Northern NY and Western NY and haven't had an experience like this ever! Not only was my sales representative genuine but incredibly patient, understanding, and absolutely honest. He truly kept my best interest, budget and satisfaction top priority. I couldn't of been more grateful for him walking me through my first and by far largest independent adult purchase. I've already made numerous raves and recommendations to literally all my local family, friends and colleagues! More

Professional and Understanding Patient staff, outstanding support from GM, willing to listen concerns. I had some less desirable experiences but GM was will to listen and communicat Patient staff, outstanding support from GM, willing to listen concerns. I had some less desirable experiences but GM was will to listen and communicate. He was quick to reply and meet. Definitely a positive experience. More

Autoplace Nissan is now West Herr Nissan of Williamsville .... I have purchased more than a few cars over the past 49 years, but I have never had an experience with a dealership like I just had with West Herr .... I have purchased more than a few cars over the past 49 years, but I have never had an experience with a dealership like I just had with West Herr Nissan of Williamsville, N.Y. I recently purchased a 2001 BMW Z3 Roadster with a few minor issues, which is to be expected on a 15 year old car. Not only were all the issues addressed and resolved, they were taken care of with no extra expense to me !! From my initial contact with Customer Service Rep Ashley Mejia who put me in contact with Used Vehicle Manager Mike Austin and Sales Professional Greg Valentini, to my final sit-down with Financial Manager Jess Present, the service and accommodations provided by these people was above and beyond anything I've ever experienced at a car dealership. I've never written a review on a car dealership before, but I felt the need to write this one .... Seriously, these folks are the best !! .. and I wouldn't hesitate to do business with them again, or recommend them to a friend or family member .. The West Herr organization is fortunate to have these individuals on it's team .... More

Completely Unprofessional First thing, I walk in to the dealership and stand around at the front desk for 20 minutes waiting to be acknowledged. There was no urgency or custom First thing, I walk in to the dealership and stand around at the front desk for 20 minutes waiting to be acknowledged. There was no urgency or customer service, the only thing there were focused was the banter between associates. Now this wouldn't have been an issue but one sales associate could not keep his eyes off my girlfriend's xxx. It was quite obvious and made her feel extremely uncomfortable. Needless to say she spent the rest of our visit in the car. I finally met with Sachin Chopra who seemed a little new and unsure about the process, so from the get go it was a shaky experience. They undervalued my trade in by 2k according to KBB and was giving me a 6 year finance plan when I requested 5. I finally told Sachin i didn't feel comfortable doing business with the company and appreciated his time and he took it extremely personal. He left me 7 pages of text messages saying how he never had a fair chance. So i enlightened him on my whole car buying experience with them (including my gf's feeling about the place) and he then called me insecure. I wish i could post the text message on this site because i have it saved! More