
West Herr Nissan of Williamsville
Williamsville, NY
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Marc went above and beyond. I asked to have my tires rotated along with my other service. He was honest and told me my tires didn't need rotated. He took the time to go over the I asked to have my tires rotated along with my other service. He was honest and told me my tires didn't need rotated. He took the time to go over the service schedule with me. Even cleaned the inside of my car. More
From the very moment customers are greeted at West Herr Nissan, it is an immeasurably positive experience in meaningfully resolving all issues. In particular the Service Manager -Arthur- guided me wi Nissan, it is an immeasurably positive experience in meaningfully resolving all issues. In particular the Service Manager -Arthur- guided me with his vast technical expertise and his genuine caring concern to successfully complete my specific Nissan service issues with the utmost professionalism throughout my appointment ... for which I am deeply grateful ! More
January 22, 2022 I have no doubt you are aware of January 22, 2022 I have no doubt you are aware of what a “gem” you have in Justine Jopp. We were recently privileged to work with Justine at W January 22, 2022 I have no doubt you are aware of what a “gem” you have in Justine Jopp. We were recently privileged to work with Justine at West-Herr Nissan in our quest to lease a 21' or 22 Nissan. Justine was referred to me by one of her previous clients. She (J) was one of two sales associates / dealerships we contacted . She was the second . I don't have enough accolades to describe our association. I gave her lemons, and she made lemonade. She did not have “ the car....... or any car” I was interested in leasing. However, she did not want to let us “go out the door empty handed” . Her demeanor, persistence, expert knowledge and determination to “close the sale” won us over. Along with Jon Clark and Justine, we did not leave “empty handed.” Jon running out to the parking lot in 17” of snow and frigid cold weather...near zero degrees.... and pitch dark to give us the “magic numbers” was a sight to behold. I am now the proud owner of a 21 Nissan . I look forward to 3 years of happy driving, a then …... to meeting with Justine for a 2025!!!!! Thank You, Justine!!!!! “ We think the world of you.” Jo Spencer (Tony, too) More
I am a first time customer at West Herr and I had such a great experience. From the moment I was connected with Blake Durante, it has been the best experience. The patience and customer service displayed by great experience. From the moment I was connected with Blake Durante, it has been the best experience. The patience and customer service displayed by Blake was outstanding. Glenn was also extremely helpful. I look forward to purchasing my next car here again. Highly will recommend this dealer to my friends and family! Thank you! More
Always accommdating...convenient, friendly service...Moved from Hamburg to Clarence 10 years ago and have been with this dealership ever since....Frank works hard for us service...Moved from Hamburg to Clarence 10 years ago and have been with this dealership ever since....Frank works hard for us More