West Herr Nissan of Williamsville

January 22, 2022 I have no doubt you are aware of January 22, 2022 I have no doubt you are aware of what a “gem” you have in Justine Jopp. We were recently privileged to work with Justine at W January 22, 2022 I have no doubt you are aware of what a “gem” you have in Justine Jopp. We were recently privileged to work with Justine at West-Herr Nissan in our quest to lease a 21' or 22 Nissan. Justine was referred to me by one of her previous clients. She (J) was one of two sales associates / dealerships we contacted . She was the second . I don't have enough accolades to describe our association. I gave her lemons, and she made lemonade. She did not have “ the car....... or any car” I was interested in leasing. However, she did not want to let us “go out the door empty handed” . Her demeanor, persistence, expert knowledge and determination to “close the sale” won us over. Along with Jon Clark and Justine, we did not leave “empty handed.” Jon running out to the parking lot in 17” of snow and frigid cold weather...near zero degrees.... and pitch dark to give us the “magic numbers” was a sight to behold. I am now the proud owner of a 21 Nissan . I look forward to 3 years of happy driving, a then …... to meeting with Justine for a 2025!!!!! Thank You, Justine!!!!! “ We think the world of you.” Jo Spencer (Tony, too) More

Everyone is polite helpful and friendly Appreciate the thoroughness and expediting the process in a timely manner thoroughness and expediting the process in a timely manner More

I am a first time customer at West Herr and I had such a great experience. From the moment I was connected with Blake Durante, it has been the best experience. The patience and customer service displayed by great experience. From the moment I was connected with Blake Durante, it has been the best experience. The patience and customer service displayed by Blake was outstanding. Glenn was also extremely helpful. I look forward to purchasing my next car here again. Highly will recommend this dealer to my friends and family! Thank you! More

Personnel is very professional and friendly. Work is done in a very timely and efficient manner. Thanks West Herr for great service. in a very timely and efficient manner. Thanks West Herr for great service. More

Great service and my dealer Blake did a wonderful job for me and my wife on chosing a great car for us. me and my wife on chosing a great car for us. More

Always accommdating...convenient, friendly service...Moved from Hamburg to Clarence 10 years ago and have been with this dealership ever since....Frank works hard for us service...Moved from Hamburg to Clarence 10 years ago and have been with this dealership ever since....Frank works hard for us More

Our sales person Mike K. Was amazing and easy to work with as well as the finance manager Glenn L . There was absolutely no pressure. with as well as the finance manager Glenn L . There was absolutely no pressure. More

David was very professional, provided updates while I was waiting for my car. Was able to apply discounts to help lower the repair cost. Thank you David. waiting for my car. Was able to apply discounts to help lower the repair cost. Thank you David. More

Professional, time conscious, and effective. Staff was courteous, and punctual. Facilities are clean, and the work was done well. courteous, and punctual. Facilities are clean, and the work was done well. More