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West Herr Nissan of Lockport

Lockport, NY

5.0
56 Reviews

6069 South Transit Rd.

Lockport, NY

14094

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Showing 56 reviews

September 26, 2026

I was fortunate enough to have John Madden take care of me with my purchase of my 2027 frontier pro4x. John and his associates found me the long wheel base model which was very important to me. All communi More

by petersalanl
Recommend Dealer
Yes
Employees Worked With
John Mafden
September 18, 2026

The staff were very attentive, friendly and helpful with my car purchase. I appreciated that they reviewed what I needed in a vehicle and found the perfect car for me and my family. More

by tweetza34
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel Rhim
July 26, 2026

The dealership is very welcoming. The service and hospitality are the absolute best. They work hard to find the vehicle that best fits your needs and addresses your wish list. More

by melstolz
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
John Madden, Brian Hy and I forgot the name of the young lady in F&I
April 16, 2026

Our salesman Danny Rivas at west Herr Lockport Nissan was easy to talk to and he took the time to show us the vehicles we were interested in. Once we decided on the color and model Danny made the rest of th More

by dharlach110
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Rivas. ; Rowan
January 03, 2026

The dealership personnel treat me with kindness and respect. They have never tried to upcharge me with repairs to my car that are not needed. They finished the inspection and oil change, working into t More

by Nancyleona2001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patricia
October 01, 2025

Sales personnel was fantastic! They didn’t treat me like a number. What I like and what I can afford ment something to them. They genuinely took my cares and concerns to heart, the More

by A.Marie
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt and Megan A
September 14, 2025

Jen and her coworker were extremely helpful. They made the car by an experience a pleasure and kept me updated with everything as it occurred. Bravo. More

by T. Petty
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jen Waters, Joe Rizzo and Cali
July 25, 2025

They were busy, but they took care of me anyway. Only waited for 15-20 to fix my issue More

by dixibell3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mary
July 25, 2025

The dealership is very customer friendly,knowledgeable, and the service department is very tech savvy. This is what I experienced on my most recent visit. More

by limeboy83
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The staff as a whole team are great
June 11, 2025

John “Coach” Madden strikes again. Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my v More

by Kevin and Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Madden
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