West Herr Nissan

There is never a no when you ask if they could do something extra that you need. I have never experienced any one who goes above and beyond for your customers. If you were to give out awards…I’d nom something extra that you need. I have never experienced any one who goes above and beyond for your customers. If you were to give out awards…I’d nominate Michael Write!!! He’s the best!!!! More

My experience with the dealership has been great from the phone call into the appointment they fixed my car. The wheels look perfect I found that every person I talk to was very courteous and and was concer phone call into the appointment they fixed my car. The wheels look perfect I found that every person I talk to was very courteous and and was concerned about my situation and I thank you for that. The shuttle ride to and from was perfect right on time within 10 minutes I was impressed. More

Thought I received a good deal , I was wrong! Was not what I expected to be Was not what I expected to be More

This applies only to the collision shop Great body work, the car looks like new. Very efficient process. Fast service, helpful pleasant people. work, the car looks like new. Very efficient process. Fast service, helpful pleasant people. More

Hooked it up, was without a car for some time and they gave me a loaner while i had to wait gave me a loaner while i had to wait More

West Herr Nissan of Orchard Park has always taken care of my car needs in a friendly and timely manner. Great service with a smile my car needs in a friendly and timely manner. Great service with a smile More

As many times I've been there, I have always been greeted with friendly staff. I've always been taken care of immediately and efficiently!! I am so thankful for Michael Wright as he is equally courteous an with friendly staff. I've always been taken care of immediately and efficiently!! I am so thankful for Michael Wright as he is equally courteous and efficient. He has a way of making you feel my issues are important, no matter how busy he us. I remember through covid, how rude they can be and Michael handles it graciously and with a smile. Michael makes me feel my trip there will always be done well and fast. Thank you Michael Wright for being you!! More

West Herr Nissan in Orchard Park is always upfront, honest and polite when I have been to the Service Department. I feel valued when I’m there, spoken too and even after I leave. honest and polite when I have been to the Service Department. I feel valued when I’m there, spoken too and even after I leave. More

Most generally helpful. Sometimes no callback?? Went to dealer body shop to get mre OEM parts. Not sure how much i did ? Sometimes no callback?? Went to dealer body shop to get mre OEM parts. Not sure how much i did ? More

Great experience nothing else to say it was a very good experience that’s it Thanks experience that’s it Thanks More